HR Resume, Looking for a Human Resource opportunity in the Buffalo, NY area.

1. Stephen L. Steiner, SPHR, SHRM-SCP
P.O. Box 454, Akron, NY 14001 - StephenLSteiner@yahoo.com - Cell: 508-873-9655
Summary: To make a difference in your organization. Over 15 years in human resources management, partnering with
business leaders to achieve and exceed operational goals through strategic implementation of talent acquisition, onboarding,
retention initiatives, succession planning, training, and employee/labor relations in single/multi-site manufacturing
organizations.
Professional Experience:
Ardagh Group – Human Resources Manager, Milford, MA 2014 to 2016
• Led all HR activities at production plant with 235 employees.
• Created a supplemental manpower plan that realized over $2,000,000 in recovered off-quality product.
• Provided labor relations that resulted in successfuland effective grievance handling, local negotiations,and contract
administration.
• Improved employee relations through implementation of new benefits, communications, and compensation programs.
• Drove talent management to include affirmative action planning, hiring, onboarding,training, succession planning,
salaried personal development review program and hourly skills development for a backup operator program.
• Filled 18 of 35 salaried exempt positions in first 1 ½ years at the organization.
• Revitalized four apprenticeship programs to best practice level.
• Managed workers compensation program to become the Company’s lowest average cost per incident facility.
• Created new attendance and paid sick leave policies.
S & B Industrial Minerals, Inc. – Human Resources Manager Americas, Berwyn, PA 2010 to 2014
• Established standardized human resource activities in 14 facilities throughout the Americas with 240 total
employees; directly responsible for two HR generalists.
• Traveled extensively with dual reporting to the VPHR at HQ in Greece and Regional General Managerin the Americas.
• Established talent/performance management, human capital mapping, hiring, training/development, mentoring/coaching
programs across the region that resulted in excellent employee relations and retention.
• Implemented change management initiatives to include: regional reorganizations, integration of new acquisitions,
execution of an employee survey program, creation of a regional employee policy manual, standardization of the benefit
package, consolidation/movement of the regional headquarters from Niagara Falls, NY to Berwyn, PA.
• Developed social responsibility programs which significantly improved community relations.
Bombardier – Human Resources Manager, Plattsburgh, NY 2007 to 2009
• Provided guidance and support to ensure production goals were met through execution of all HR activities at
Plattsburgh’s non-union production facilities as a member of the senior management team.
• Developed/implemented an internal communications program, that included designing/publishing a weekly
plant newsletter, that was key to maintaining our union-free status and was recognized as a strength in an ISO audit.
• Created a production-based incentive program that resulted in meeting and/orexceeded all production goals.
• Led a suggestion programthat resulted in over $100,000 in savings within the first year.
• Re-established salaried accountability through performance assessments and performance improvement programs .
• Re-energized absenteeismprograms for production employees, which reduced absenteeismto the lowest levels in NA.
• Established an hourly performance assessment program recognized by the corporate office as a best practice.
• Organized highly successfulfocus groups that addressed employee survey results and significantly improved
communication, performance, supervisory skills, and new employee orientation.
• Partnered with the Department of Labor and our employees in order to implement a “Shared Work Layoff” lasting six
months where every production employee worked a reduced schedule, which resulted in zero loss of employees.
• Implemented WARN, coordinated reductions, severances,and communications while meeting production goals.
Burrows Paper Corporation – Little Falls, NY 2002 to 2007
Corporate Director Human Resources 2004 to 2007
Paper Division HR Manager 2002 to 2004
• Performed the HR, development, training/staffing functions for 11 locations of a paper and packaging company.
• Developed seven HR Generalists in order to execute HR activities at their plants in support of business objectives.
• Established the first Corporate Human Resources Service Center in order to assist field locations in achieving HR goals.
• Coordinated the transformation and movement of a production team to a new facility.
• Met 100% of production goals through the implementation of a team building and technical skills training program.
• Designed/implemented a qualification/pay for skills program that drove a revamping of local pay scales /improved skills
for both production and maintenance employees.
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2. Stephen L. Steiner, SPHR, SHRM-SCP
StephenLSteiner@yahoo.com – Cell: 508-873-9655
• Created a performance scorecard/evaluation tool and tied it to a merit pay program.
• Established interviewing skills and respect and dignity training programs in order to improve hiring, retention, employee
satisfaction,and to maintain our union-free status at three packaging facilities.
• Negotiated union contracts for seven plants resulting in $5,000,000 in savings overthe life of the contracts.
• Improved communication through plant-wide meetings, daily shift meetings, and monthly newsletters for each division.
• Revamped benefits programs that saved over $1,000,000 yearly.
• Led the revision/standardization of HR policies and procedures for all non-union locations.
• Developed and conducted 360 degree assessments forthe Paper Division Lead Team which resulted in leadership
training.
International Paper 1996 to 2002
International Paper Oswego Paper Mill Human Resources Manager – Oswego, NY 2001 to 2002
International Paper Packaging Division – Manager People Development – Memphis, TN 2000 to 2001
International Paper Bastrop Paper Mill – Human Resources Generalist – Bastrop, LA 1996 to 2000
• Coordinated recruitment, management/hourly training, affirmative action planning, salaried incentive programs, benefits
administration, internal communications, community relations and labor relations.
• Led employee safety committees, safety training, development of a safety audit/observation program that resulted
in an injury free year and reduction of workers compensation claims by 50%.
• Designed and implemented the first ever gain sharing program.
• Successfully rolled out new medical, dental, and 401K programs.
• Performed organizational development, staffing, and leadership development function for a 60 packaging plant division.
• Trained EEO, respect/dignity in the workplace, one-on-one counseling,360-degree assessments,performance
evaluations,and succession planning.
• Developed and implemented an executive leadership training program.
• Helped design a corporate-wide computer job-posting system that facilitated internal promotions.
• Coordinated a division-wide employee engagement survey which addressed hundreds ofemployee concerns.
• Designed and taught team building for 200 HR executives, which saved over $100,000.00 in external training costs.
• Selected to be the facility trainer for organizational effectiveness, change management, interviewing skills, team
leader training, employee engagement techniques, technical training programs, supervisortraining programs, and
systematic troubleshooting that improved the facilities’ ability to meet business goals.
• Awarded Best College Recruiting Program at International Paper.
• Exceeded all Affirmative Action Plan diversity goals for three years.
• Negotiated a six-year contract with three unions, workforce reductions,partial plant closure, severance programs, and
closed the Oswego Paper Mill.
• Transitioned employees to new jobs and still met customer demands/profit goals.
USA Army, Worldwide, Honorable Discharge 1983 to 2010
Army Active Duty 1983 to 1996
Army Reserves 1996 to 2010
Education:
• Masters in Human Services/Human Resources Education – Boston University 1993
• Bachelor of Arts in Communication – Buffalo State 1981
• Associate in Applied Science – Paul Smith’s College 1980
Certifications:
• SPHR – Senior Professional in Human Resources 2008,2011, and 2014
• SHRM – SCP – Society of Human Resource Management Senior Certified Professional 2016
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