1. M OHAMMAD K HALID
110 Breakers Edge Court ▪ Stafford, Virginia 22554
(571) 642.0320 (703) 725.2013 mkhalid514@gmail.com
STORE MANAGER ▪ GENERAL MANAGER
QUALIFICATIONS SUMMARY
Seasoned and versatile professional, with a dynamic career in operations management reflecting the ability to
assume collaborative and leadership responsibilities as well as skills in providing strategic direction toward
achievement of organizational objectives. Exemplify strategic planning, organization, and general management
qualifications; able to work effectively under pressure to meet deadlines and produce strong sustainable results.
Demonstrate proven effectiveness within fiercely competitive, team-oriented, and fast-paced environments. Utilize
technical proficiency in Microsoft Office Suite and FoxPro. Willing to relocate.
AREAS OF EXPERTISE
Organizational Growth Quality Assurance
Profit and Revenue Maximization Policy and Procedures Enforcement
Business Development Continuous Quality Improvement
Budget Management Staff Training and Development
Program and Project Coordination Strategic Planning and Execution
Process Enhancement and Optimization Conflict Resolution
PROFESSIONAL HISTORY
Babies “R” Us ▪ Falls Church, VA
GENERAL MANAGER 2010–Present
Single-handedly manage more than 60 employees, including 4 assistant managers. Facilitate quarterly and weekly
storewide leadership meetings to improve store operations. Generate weekly rhythm for all sales supervisors and
managers around SOP, internal audits, mystery shops, and guest surveys. Effectively manage store operations,
P&L responsibility, payroll, and financing, as well as proactively supervise personnel recruitment and training to
ensure excellent guest service execution.
Career Highlights:
Expertly functioned as District Captain for Multi-Channel Strategy; developed and executed new
initiatives to produce $100K quarterly revenue for the unit while expanding market penetration through
ISPU and SOS
Led a team in an entire district for Multi-Channel initiative, while ensuring seamless flow of execution and
bottom-line financial results
Established talent bench and supported district needs for store and assistant manager promotions
Boosted the 2010 store sales by 2% compared to prior year and continually increasing sales trend in 2011
Best Buy Company ▪ Gaithersburg, MD; Union, NJ; Westbury, NY; and Potomac Yard , VA
GENERAL MANAGER 2000–2010
Managed and streamlined store operations with sales unit worth more than $65M, including P&L, payroll
management and financing, personnel recruitment and training, and customer services. Oversaw staff consisting of
more than 150, which included 5 assistant managers. Served as segment manager in participating in the company’s
goal of customer centricity.
Career Highlights:
Initiated and executed a strategic plan for Black Friday, increasing overall sales to more than $1.5M in 2003 to 2007
Attained the Operation Banner for achieving highest percentage in district for PRP, branded payments, and
account shield in several years
Consecutively ensured total compliance with established standards in 14 months to receive trophy for
Customer-Based Scheduling
Attained 20%-24% gross margin through maximized revenue expectations
2. MOHAMMAD KHALID PAGE TWO
Earned distinction as three-time recipient of “Top Gun,” the highest individual merit award
SPECIALTY COACH FOR OPERATIONS, District 91, VA 2005–2006
Gathered all necessary information, questions, and initiatives to mentor new operation managers. Monitored the
required trainings for all operations managers and executed the district’s strategic initiatives. Coached other
operations managers to achieve their maximum potential.
Career Highlights:
Received two district banners for handling payroll as a district in the region
Frequently championed the district banner through achievement of highest rate in PRP in the region
Reached the highest scores in customer service in the region, resulting in winning the district banner twice
Minimized operations manager turnover by displaying unsurpassed leadership in training and coaching
and consistent support to all operations managers of the district
SPECIALTY COACH FOR OPERATIONS, District 44, NY 2001–2004
Career Highlights:
Implemented the product replacement plan to meet the highest percentage in the region, successfully
winning the district banner for four times in PRP
Earned 8 district banners for highest percentage increase in sign up/opening new account branded of card
in the region
Repeatedly win 12 district banners for developing the payroll as a district in the region
EARLIER CAREER ACCOMPLISHMENTS
Target Corporation ▪ Westbury and Levittown, NY
SENIOR EXECUTIVE TEAM LEADER / LOGISTICS 1996–2000
Successfully generated more than $90M sales unit in Westbury and more than $52M sales unit in Levittown
Consistently surpassed sales forecast by 10% monthly
Led toys and electronics seasonal replenishment team in 1998 and 1999 to ensure highest company sales
Minimized worker compensation and number of accidents through development and implementation of
safety programs
Obtained higher sales and exceeded company goals in freight arrival by 1,400 cartons
Achieved “Excellence Award” for full compliance with company standards on chargeback and receiving
Marshall’s Inc. ▪ Staten Island, NY
OPERATIONS MANAGER 1995–1996
Successfully attained eight Operational Excellence awards within one year
Grand Look Enterprise ▪ Austin, TX
ASSISTANT MANAGER 1992–1995
Contributed in creating an SOP(standard operating platform) to ensure consistency in all company operations
Initiated and executed training program to enhance guest service and merchandising
Created and presented a scheduling system for the company to easily manage payroll
Developed budget control and minimized shrink by implementing an inventory cycle
EDUCATION
BACHELOR OF BUSINESS ADMINISTRATION IN FINANCE
University of Texas at Austin ▪ Austin, TX, USA
BACHELOR OF SCIENCE IN COMMERCE
University of Karachi ▪ Karachi, Pakistan
AFFILIATIONS AND ACTIVITIES
All-Retail Retail Executive Network ▪ Autism Speak ▪ Toys for Tots Program ▪ Retail Industry Professional Group