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M OHAMMAD                    K HALID
                                110 Breakers Edge Court ▪ Stafford, Virginia 22554
                            (571) 642.0320   (703) 725.2013 mkhalid514@gmail.com
                                     STORE MANAGER ▪ GENERAL MANAGER
    QUALIFICATIONS SUMMARY

Seasoned and versatile professional, with a dynamic career in operations management reflecting the ability to
assume collaborative and leadership responsibilities as well as skills in providing strategic direction toward
achievement of organizational objectives. Exemplify strategic planning, organization, and general management
qualifications; able to work effectively under pressure to meet deadlines and produce strong sustainable results.
Demonstrate proven effectiveness within fiercely competitive, team-oriented, and fast-paced environments. Utilize
technical proficiency in Microsoft Office Suite and FoxPro. Willing to relocate.

    AREAS OF EXPERTISE

        Organizational Growth                                              Quality Assurance
        Profit and Revenue Maximization                                    Policy and Procedures Enforcement
        Business Development                                               Continuous Quality Improvement
        Budget Management                                                  Staff Training and Development
        Program and Project Coordination                                   Strategic Planning and Execution
        Process Enhancement and Optimization                               Conflict Resolution

    PROFESSIONAL HISTORY

Babies “R” Us ▪ Falls Church, VA
  GENERAL MANAGER                                                                                             2010–Present
Single-handedly manage more than 60 employees, including 4 assistant managers. Facilitate quarterly and weekly
storewide leadership meetings to improve store operations. Generate weekly rhythm for all sales supervisors and
managers around SOP, internal audits, mystery shops, and guest surveys. Effectively manage store operations,
P&L responsibility, payroll, and financing, as well as proactively supervise personnel recruitment and training to
ensure excellent guest service execution.
Career Highlights:
        Expertly functioned as District Captain for Multi-Channel Strategy; developed and executed new
        initiatives to produce $100K quarterly revenue for the unit while expanding market penetration through
        ISPU and SOS
        Led a team in an entire district for Multi-Channel initiative, while ensuring seamless flow of execution and
        bottom-line financial results
        Established talent bench and supported district needs for store and assistant manager promotions
        Boosted the 2010 store sales by 2% compared to prior year and continually increasing sales trend in 2011

Best Buy Company ▪ Gaithersburg, MD; Union, NJ; Westbury, NY; and Potomac Yard , VA
  GENERAL MANAGER                                                                                                2000–2010
Managed and streamlined store operations with sales unit worth more than $65M, including P&L, payroll
management and financing, personnel recruitment and training, and customer services. Oversaw staff consisting of
more than 150, which included 5 assistant managers. Served as segment manager in participating in the company’s
goal of customer centricity.
Career Highlights:
        Initiated and executed a strategic plan for Black Friday, increasing overall sales to more than $1.5M in 2003 to 2007
        Attained the Operation Banner for achieving highest percentage in district for PRP, branded payments, and
        account shield in several years
        Consecutively ensured total compliance with established standards in 14 months to receive trophy for
        Customer-Based Scheduling
        Attained 20%-24% gross margin through maximized revenue expectations
MOHAMMAD KHALID PAGE TWO
        Earned distinction as three-time recipient of “Top Gun,” the highest individual merit award

  SPECIALTY COACH FOR OPERATIONS, District 91, VA                                                         2005–2006
Gathered all necessary information, questions, and initiatives to mentor new operation managers. Monitored the
required trainings for all operations managers and executed the district’s strategic initiatives. Coached other
operations managers to achieve their maximum potential.
Career Highlights:
        Received two district banners for handling payroll as a district in the region
        Frequently championed the district banner through achievement of highest rate in PRP in the region
        Reached the highest scores in customer service in the region, resulting in winning the district banner twice
        Minimized operations manager turnover by displaying unsurpassed leadership in training and coaching
        and consistent support to all operations managers of the district

  SPECIALTY COACH FOR OPERATIONS, District 44, NY                                                         2001–2004
Career Highlights:
        Implemented the product replacement plan to meet the highest percentage in the region, successfully
        winning the district banner for four times in PRP
        Earned 8 district banners for highest percentage increase in sign up/opening new account branded of card
        in the region
        Repeatedly win 12 district banners for developing the payroll as a district in the region

   EARLIER CAREER ACCOMPLISHMENTS

Target Corporation ▪ Westbury and Levittown, NY
  SENIOR EXECUTIVE TEAM LEADER / LOGISTICS                                                                1996–2000
        Successfully generated more than $90M sales unit in Westbury and more than $52M sales unit in Levittown
        Consistently surpassed sales forecast by 10% monthly
        Led toys and electronics seasonal replenishment team in 1998 and 1999 to ensure highest company sales
        Minimized worker compensation and number of accidents through development and implementation of
        safety programs
        Obtained higher sales and exceeded company goals in freight arrival by 1,400 cartons
        Achieved “Excellence Award” for full compliance with company standards on chargeback and receiving

Marshall’s Inc. ▪ Staten Island, NY
 OPERATIONS MANAGER                                                                                       1995–1996
        Successfully attained eight Operational Excellence awards within one year

Grand Look Enterprise ▪ Austin, TX
  ASSISTANT MANAGER                                                                                       1992–1995
        Contributed in creating an SOP(standard operating platform) to ensure consistency in all company operations
        Initiated and executed training program to enhance guest service and merchandising
        Created and presented a scheduling system for the company to easily manage payroll
        Developed budget control and minimized shrink by implementing an inventory cycle

   EDUCATION

                                BACHELOR OF BUSINESS ADMINISTRATION IN FINANCE
                                 University of Texas at Austin ▪ Austin, TX, USA

                                        BACHELOR OF SCIENCE IN COMMERCE
                                      University of Karachi ▪ Karachi, Pakistan

    AFFILIATIONS AND ACTIVITIES

  All-Retail Retail Executive Network ▪ Autism Speak ▪ Toys for Tots Program ▪ Retail Industry Professional Group

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Mohammad Khalid Final Resume

  • 1. M OHAMMAD K HALID 110 Breakers Edge Court ▪ Stafford, Virginia 22554 (571) 642.0320 (703) 725.2013 mkhalid514@gmail.com STORE MANAGER ▪ GENERAL MANAGER QUALIFICATIONS SUMMARY Seasoned and versatile professional, with a dynamic career in operations management reflecting the ability to assume collaborative and leadership responsibilities as well as skills in providing strategic direction toward achievement of organizational objectives. Exemplify strategic planning, organization, and general management qualifications; able to work effectively under pressure to meet deadlines and produce strong sustainable results. Demonstrate proven effectiveness within fiercely competitive, team-oriented, and fast-paced environments. Utilize technical proficiency in Microsoft Office Suite and FoxPro. Willing to relocate. AREAS OF EXPERTISE Organizational Growth Quality Assurance Profit and Revenue Maximization Policy and Procedures Enforcement Business Development Continuous Quality Improvement Budget Management Staff Training and Development Program and Project Coordination Strategic Planning and Execution Process Enhancement and Optimization Conflict Resolution PROFESSIONAL HISTORY Babies “R” Us ▪ Falls Church, VA GENERAL MANAGER 2010–Present Single-handedly manage more than 60 employees, including 4 assistant managers. Facilitate quarterly and weekly storewide leadership meetings to improve store operations. Generate weekly rhythm for all sales supervisors and managers around SOP, internal audits, mystery shops, and guest surveys. Effectively manage store operations, P&L responsibility, payroll, and financing, as well as proactively supervise personnel recruitment and training to ensure excellent guest service execution. Career Highlights: Expertly functioned as District Captain for Multi-Channel Strategy; developed and executed new initiatives to produce $100K quarterly revenue for the unit while expanding market penetration through ISPU and SOS Led a team in an entire district for Multi-Channel initiative, while ensuring seamless flow of execution and bottom-line financial results Established talent bench and supported district needs for store and assistant manager promotions Boosted the 2010 store sales by 2% compared to prior year and continually increasing sales trend in 2011 Best Buy Company ▪ Gaithersburg, MD; Union, NJ; Westbury, NY; and Potomac Yard , VA GENERAL MANAGER 2000–2010 Managed and streamlined store operations with sales unit worth more than $65M, including P&L, payroll management and financing, personnel recruitment and training, and customer services. Oversaw staff consisting of more than 150, which included 5 assistant managers. Served as segment manager in participating in the company’s goal of customer centricity. Career Highlights: Initiated and executed a strategic plan for Black Friday, increasing overall sales to more than $1.5M in 2003 to 2007 Attained the Operation Banner for achieving highest percentage in district for PRP, branded payments, and account shield in several years Consecutively ensured total compliance with established standards in 14 months to receive trophy for Customer-Based Scheduling Attained 20%-24% gross margin through maximized revenue expectations
  • 2. MOHAMMAD KHALID PAGE TWO Earned distinction as three-time recipient of “Top Gun,” the highest individual merit award SPECIALTY COACH FOR OPERATIONS, District 91, VA 2005–2006 Gathered all necessary information, questions, and initiatives to mentor new operation managers. Monitored the required trainings for all operations managers and executed the district’s strategic initiatives. Coached other operations managers to achieve their maximum potential. Career Highlights: Received two district banners for handling payroll as a district in the region Frequently championed the district banner through achievement of highest rate in PRP in the region Reached the highest scores in customer service in the region, resulting in winning the district banner twice Minimized operations manager turnover by displaying unsurpassed leadership in training and coaching and consistent support to all operations managers of the district SPECIALTY COACH FOR OPERATIONS, District 44, NY 2001–2004 Career Highlights: Implemented the product replacement plan to meet the highest percentage in the region, successfully winning the district banner for four times in PRP Earned 8 district banners for highest percentage increase in sign up/opening new account branded of card in the region Repeatedly win 12 district banners for developing the payroll as a district in the region EARLIER CAREER ACCOMPLISHMENTS Target Corporation ▪ Westbury and Levittown, NY SENIOR EXECUTIVE TEAM LEADER / LOGISTICS 1996–2000 Successfully generated more than $90M sales unit in Westbury and more than $52M sales unit in Levittown Consistently surpassed sales forecast by 10% monthly Led toys and electronics seasonal replenishment team in 1998 and 1999 to ensure highest company sales Minimized worker compensation and number of accidents through development and implementation of safety programs Obtained higher sales and exceeded company goals in freight arrival by 1,400 cartons Achieved “Excellence Award” for full compliance with company standards on chargeback and receiving Marshall’s Inc. ▪ Staten Island, NY OPERATIONS MANAGER 1995–1996 Successfully attained eight Operational Excellence awards within one year Grand Look Enterprise ▪ Austin, TX ASSISTANT MANAGER 1992–1995 Contributed in creating an SOP(standard operating platform) to ensure consistency in all company operations Initiated and executed training program to enhance guest service and merchandising Created and presented a scheduling system for the company to easily manage payroll Developed budget control and minimized shrink by implementing an inventory cycle EDUCATION BACHELOR OF BUSINESS ADMINISTRATION IN FINANCE University of Texas at Austin ▪ Austin, TX, USA BACHELOR OF SCIENCE IN COMMERCE University of Karachi ▪ Karachi, Pakistan AFFILIATIONS AND ACTIVITIES All-Retail Retail Executive Network ▪ Autism Speak ▪ Toys for Tots Program ▪ Retail Industry Professional Group