1. Cassandra Denise Houston, MBA
Seasoned professional adept at managing multiple projects, providing dedicated support, and skilled in
Human Resources Management and Training.
2114 32nd Ave North  Birmingham, AL 35207  (205) 207-7120  caja03@bellsouth.net
Human Re source s Manage r
 Extensive background in HR Leadership and Generalist affairs, including experience in employee
recruitment and retention, staff development, mediation, conflict resolution, benefits and
compensation, HR records management, HR policies development, and payroll.
 Demonstrated success in negotiating win-win compromises, developing training programs, and
writing personnel manuals, corporate policies, job descriptions and management reports.
Human Resources Skills
FMLA/Affirmative Action Reports
Workmen’s Compensation
Staff Recruitment &Retention
Employee Relations
Benefits Administration
HR Program/Project Management
Orientation & On-Boarding
Training & Development
Performance Management
Organizational Development
HR Policies & Procedures
Professional Experience
VOESTALPINE NORTRAK- Birmingham,Alabama
Manufacturer of Rail products for Passenger and Freight Industry
HR Manager, September 2015-Present
 Promote a culture of integrity, cooperation, involvement, trust and mutual respect
among staff, management and production personnel.
 Manage recruitment process to meet businessrequirements. Gather intelligence of
local job market conditions and developappropriate recruitment and retention
strategies while controlling recruitment costs.
 Provide leadershipto continuously improve the safetyculture. Identify opportunities
to reduce risk exposure. Effectively manage health and compensation claims
including return-to-work programs.
 Counsel and mentor employees. Actively guide local managers and supervisors
regarding employee relationsissues and the administration of voestalpine Nortrak
policies. Ensure that the application of policies and discipline are fair and
equitable. Advise management regarding regulatory and statutory requirements.
 Oversee payroll, benefit and reporting process to ensure accurate and timely
submissions, including administration of HRIS and benefit programs, vacation, leave
of absence, FMLA, attendance, hires,promotions, transfers, terminations and
performance evaluations. Maintain all records in conformance with voestalpine
Nortrak's quality system.
 Manage the safety program, including compliance with all OSHA and other Health
and Safety regulations.
 Collaborate with Operationsmanagement in the development of job skill
matrices. Maintain skillsinventories. Develop, facilitate, identify and implement
training programs.

2. Key Results:
 Created and implemented a MentorshipProgram
 Created and implemented an organized SafetyCommittee
 Created an Implemented an Employee Engagement Plan
 Created and implemented onboarding process and procedure
THE ARC OF JEFFERSON COUNTY- Birmingham,Alabama
Non-Profit Organization
HR Manager, March 2015-September 2015
Recruited as Human ResourcesManager who is responsible for supporting the achievement
of the organization’s business goals by originating and leading HR practices and objectives
that will provide an employee-oriented, high performance culture that emphasizes
empowerment, quality,productivity and standards, goal attainment, and the recruitment
and ongoing development of a superior workforce. Responsibilities include:
 Development of an employee-oriented company culture
 Recruiting and staffing
 Employee onboarding and development
 Employee training
 Performance management and improvement
 Regulatory compliance
 Policy development and compliance
 Employee relations
 Compensation and benefitsadministration
 Employee safety, welfare, wellness and health
Key Results:
 Reorganized the Human ResourcesDepartment
 Reorganized and Streamlined the New Hire Process
 Implemented a plan to update all training for all employees
 Created a new filing plan for paperless personnel documents
NUCOR STEEL CORPORATION — Birmingham, Alabama
Produces Steel Rebar
HR Manager, June 2009 to December 2014
Recruited as Human ResourcesManager responsible for hiring and recruiting new team
members, attend career fairs, developing training and incentive programs and
orientation procedures and training. Manage leave-of-absence programs and personnel
records, create and administer benefits, conduct open enrollment and some safety
training classes, and handle HR workplace issue s and dispute resolution. Manage
company newsletter, benefits and plan company functions. Work with senior
management to create HR policies and procedures. Conduct administrative safety audits,
Conduct crew and administrative meetings. Maintain the company’s Affirmative Action
Plan. Responsible for all training and development curriculum for the Birmingham
Division. Currentlysupervise 4 team members. Serve as a member on the Development
Team, and Consistency Team.
Key Results:

3.  Introduced the “Physical Requirement Form” for each position for employees that
were applying for LTD and Sick Leave.
 Recognized the need for new termination interview process and designed new
processes to meet current need.
 Recognized the need for self-improvement training classes and created a training
curriculum to address certain skills.
 Forged a relationship with various educational institutions to train employees on
certain subjects.
 Member of the Development Team and implemented new mentorship training
program for new hires and current team members.
 Developed new processes for New Hire Orientation.
 Created new Internship Program and Recruiting Initiatives.
ASTRALLOY STEEL PRODUCTS — Birmingham, Alabama
Steel Service and Fabrication Center
HR Manager, July 2004- June 2009 HR Assistant, August 2002- July 2004
 Promoted to fulfill a broad range of HR functions, including recruiting and training
employees, administering and shopping for benefits, overseeing disciplinary action
and managing HR records. Member of the management team, safety team, and
resolved conflictsbetween employeesand insurance carriers, coordinated health fairs
to promote employee wellness and performed exit interviews. Participated in Due
Diligence in regards to the sale of the company and served on the acquisition team.
Supervised 3 employees.As HR Assistant; assisted the Human Resources Manager
with benefit enrollment, employee functions, payroll, orientation and training.
Key Results:
 Trained management team on interviewing techniques and best practices,
conducting work sessions and one-on-one coaching sessions that contributed to
sound hiring decisions.
 Revised company’s disciplinary procedures and implemented a tracking system that
insulated company from legal risk and ensured consistent and fair discipline
processes.
 Devised incentive and morale-boosting programs (including special events and a
tiered awards structure) that increased employee satisfaction and productivity and
promoted safety.
 Developed a program to monitor employee training.
 Implemented a new time keeping system and procedures
 Formed the company’s first safety committee.
 Developed the company’s first safety manual.
 Implemented cost reduction procedures for payroll.
 Established a policy for issuing equipment to employees, which resulted in cost
reduction.

4. ASTRALLOY STEEL PRODUCTS — Birmingham, Alabama
Steel Service and Fabrication Center
Credit Manager, June 1998-October 2004
Responsible for maintaining the DSO (Days Outstanding) at corporate requirements
Responsible for all sales tax payments, reviewsand returns. Performed credit analysis,
audited billing statements, reconciled and balanced the A/R to the general ledger.
Performed A/R cash flow analysis, calculated monthly borrowing base for line of credit.
Managed and trained the Accounts Receivables department
Key Results:
 Created Lockbox procedures and format
 Developed new credit application
 Created a new collection policy and procedure.
STARWOOD SHERATON — Birmingham, Alabama
Hospitality
Credit Manager, April 1994-June 1998
Responsible for the Accounts Receivables department and for maintaining collection
goals. Instrumental in coordination the accounting and credit functions at the front
desk, which consisted of monitoring 15 employees for compliance with the credit policy.
Conducted credit analysis and approving credit. Performed bill reviews with group
coordinators and audited all transactions
Key Results:
 Created a new bill review process
Education
NYIT — Old Westbury, New York December 2006
Master of Business Administration
FAULKNER UNIVERSITY — Montgomery, Alabama December 2003
Bachelor of Business Administration
Of Note
Professional Development:
 Complete ongoing training in the areas of compensation and benefits, employee and
labor relations, leaves of absence, workers’ compensation and workplace safety/security.
 Faculty Member of The University of Phoenix
 Corporate Trainer for Jefferson State Community College
Affiliations:
 Society for Human Resource Management (SHRM)
 Birmingham Society for Human Resource Management(BSHRM)

5.  AWMI- Association for Women in the Metal Industries
 Member of Alabama Manufacture
 Committee Member of Workforce Development
 Committee Member of the JLDC Conference
Hobbies
 Singing
 Painting
 Fishing
 Traveling
 Crafts
Professional References:
Daniel Ampadu
Engineer
Nucor Steel Birmingham
607-483-9683
Tiffany Wright
Human Resources Manager
Nucor Steel Memphis
901-786-5482
Trevor Saunders
Shift Manager
Nucor Steel Birmingham
843-906-4144