Randall Silva is a dynamic staffing expert and regional manager with over 18 years of experience successfully managing staffing branch operations and driving growth. He has a track record of improving client acquisition and retention through relationship building. Silva is an energetic leader adept at overseeing all functions of a staffing branch including recruiting, hiring, training, and account management.

1. RANDALL SILVA
New Bedford, MA 02740 │ (508) 617-3761 │ Randall47@me.com
STAFFING BRANCH & REGIONAL MANAGER
Dynamic, results-focused Staffing Expert with more than 18 years of experience driving overall growth and profitability
for top staffing agencies by filling cross-functional roles. Improves both client acquisition/sales efforts and client
retention/account management initiatives by identifying and seizing opportunities to foster and strengthen relationships.
A motivated and energetic team leader and operations manager with an aptitude for staff hiring/training and oversight.
 Operations Management
 Team Leadership
 New Business Development
 Customer Service & Client Retention
 MS Office & ADP Payroll
 Tempware, TempsPlus, Isearch
P R O F E S S I O N A L E XP E R I E N C E
NEXUS STAFFING SPECIALISTS, Fall River, MA 2014
Branch Manager
 Managed all day-to-day functions of busy staffing branch by obtaining and filling job orders, hiring and training
in-house staff and recruiters, and overseeing operations.
 Maintained strong relationship with large food manufacturing client by serving as on-site manager/account
executive for client’s 150+Nexus Staffing temporary workers.
 Increased client acquisition and retention, as well as employee loyalty and engagement, by employing deft
problem solving, relationship development, communication, and management skills.
J. BORAGINE AND ASSOCIATES & STAFFING AGENGIES, Danville, CA & New Bedford, MA 2011 – 2013
Business Development Manager – Contract
 Cultivated and strengthened relationships with major client companies, including Bank of the West and Chevron.
 Expanded client base by creating strategic acquisition plan that used creative contracts/sub-vendor relationships.
 Built new sales contact database and business prospects by developing and executing cold calling strategy.
 Maintained newly acquired contacts by networking in person and over the phone.
 Increased referral business by mining existing and prospective clients for leads.
 Surpassed new client contract goals by as much as 85% by ensuring prompt placements on open job orders.
MAINSTAY BUSINESS SOLUTIONS, Vacaville, CA 2010 – 2011
Selling Branch Manager
 Ensured smooth and profitable business operations by managing recruiting, training, hiring, and retention of all
branch personnel, as well as the development of a client database and long-lasting client relationships.
 Developed new business through outside sales calls, cold calling, and community-based networking, while
boosting current customer satisfaction by quickly and effectively responding to client concerns and requests.
 Tripled branch revenue in five months by initiating new manufacturing and distribution contracts.
NEW BEDFORD PUBLIC SCHOOLS, New Bedford, MA 2008-2009
Academics Instructor
 Promoted learning and achievement among 10-11th grade students by providing group/individual instruction.
 Motivated students to assume personal responsibility while managing classrooms of 25-35.
 Catalyzed cooperation among students, colleagues, and parents through open communication.
J. BORAGINE AND ASSOCIATES, San Francisco, CA 1994 – 2008
Business Development Manager (1997-2007)
 Drove profits by identifying, negotiating, & acquiring high-volume accounts & fostering existing account growth.
 Doubled Temporary Division revenue by acquiring Bank of America, Providian Financial & C/Net accounts.
 Grew client database by implementing several candidate referral programs.
Temporary Division Manager (1994-1997)
 Streamlined and expedited payroll processing by acquiring and implementing ADP online payroll system.
 Paved the way for the addition of in-house permanent recruiters by doubling Temporary Division billable hours.
 Improved satisfaction by serving as on-site manager for daily operations of 65-staff customer service call center.
E D U C A TI O N

2. CLIENT NAME Resume, Page 2
Bachelor of Science, Speech Communication and Broadcast Journalism, Northeastern University, Boston, MA