1. Teresa L DeCristofaro
6600 Brandywine Dr South
Margate, Florida 33063
Cell: 954-461-7968
tld2058@gmail.com
Summary
My career experience has been varied but with one purpose, to be the best in whatever industry I am
working in. I have been a successful leader and team builder throughout my career and have been
depended on to be the go to person to get the job done right the first time. I have the drive and work
ethic to be a valued part of your team.
Highlights
Strong training skills Well-tuned palette
ServSafe certified Certified in Nutrition
Strong butchery skills Focus on portion and cost control
Certified Hospitality/HR Mgmt.
Accomplishments
Outstanding Sales Agent 2007, 2009, 2012.
While at Precision Response I successfully managed a team of 135 agents and received four number
one team rankings while working on the Ameritech project.
www.chefteresadecristofaroculinaryartsportfolio.yolosite.com
Experience
March 2015 to Atlantic Technical College
Current Coconut Creek,FL
Culinary Student
Successfully planned and executed numerous events, planning and designing buffet set ups both as
the lead and as a member of the team. While working in hot foods I have perfected my knife skills,
consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and
safety requirements. Followed proper food handling methods and maintained correct temperature of
all food products. Set up and performed initial prep work for food items such as soups, sauces and
salads. I have developed new recipes in accordance with consumer tastes, nutritional needs and
budgetary considerations. I provided nutritious, safe, visually appealing, innovative and properly
prepared and flavored food. I displayed a positive and friendly attitude towards customers and fellow
team members.
July 2005 to Various Carriers
February 2014 Margate, FL
Independent Agent
Marketing, sales and customer service to my existing natural market as well as expanding that market
by extensive networking utilizing business networking events, trade shows, expos, seminars and
creative events. From those events I would book appointments to present a precise financial plan for
individuals, families and business owners utilizing insurance and annuity products based on their
budget and financial needs.
July 2004 to July 2005 Global Insurance Services
Boca Raton, FL
Account Manager
Insurance sales solicitation by analyzing a client's property and finding appropriate coverage with the
appropriate carrier. I produced sales proposals, collected all necessary documents, applications and
2. payment. Uploaded applications for binding and input all data in applied system, including attaching
all documents, billing screens and account information as well as inputting detailed notes of all
conversations and activities. Compiled daily, weekly and monthly reports of all activities for review by
office manager.
July 1999 to July 2004 Bankers Life and Casualty
Margate, FL
Office Manager
Managed Branch Manager's calendar, reviewed all applications for accuracy, recorded all
transactions, managed office bank account, ordered all supplies and maintained the office inventory,
made all travel arrangements and planned and arranged all seminars and meetings for the agents.
September 1997 to Precision Response Corporation
July 1999 Margate, FL
Quality Assurance
Working in a call center environment I supervised 135 agents, maintaining scheduling, training, and
workflow. I was responsible for daily, weekly and monthly audit reports including agent evaluations,
recommendations, analyzing call volume and agent efficiency reports. I developed, coordinated and
implemented all logistics for live meetings with the client to evaluate the team – this included
telephone as well as web conferencing.
Education
2015 Atlantic Technical College
Boynton Beach, FL, U.S.
Culinary Arts
In progress - graduation date 01/07/2016
Classes in Restaurant and Facility Operations Courses in: Food Preparation, Kitchen Management,
Patisserie and Confectionery, FOH operations, buffet planning and set up, Cold Foods Preparation.
Vocational Certificate: Restaurant Management
Vocational Certificate: Prep Cook Nutrition courses
Vocational Certificate in ServSafe
