1. Stacy L. King Capistrano Beach, CA 92624 slking14@gmail.com 714/797-3527
Objective:
To bring to the table my many years of management experience as well as my strengths in employee incentives
and retention. It is my goal to make this a win-win situation for all involved. I pride myself on my loyalty, flexibility
and extreme confidentiality.
Qualifications:
I have over 15 yrs. of management experience in the areas of Call Center, Distribution, Facilities and Clinic
Management as well as over 9 years in Human Resources Management with processing company payroll
through ADP and Fidelity. Extremely flexible, confidential and a Team Player!
1/2014-Current - Elwood Staffing
 Evolution Hospitality – Front Office Management
 Action Property Management _ Call Center and Facilities Manager
 Cam Steel – Office Management / phones
 Carrington Mortgage
• All duties as needed for project management
• Legal Department
• Mortgage Modifications
11/2008 - Present San Felipe Humanitarian Alliance
· Facilitate the purchase and delivery of goods to support various programs both nationally and
internationally.
6/2013-11/2013 -Emere Knee Clinic - Facility Coordinator
 Responsible for all location activities, patient scheduling and Doctor scheduling
 Responsible for all location marketing
 Responsible for location security
 Facilities management fpr all maintenance and equipment repairs
6/2011-3/2013 -Pacific Advisors
· Customer Service Representative and Office Manager
· Responsible for scheduling of corporate meetings, and trainings
· Responsible for security, Facility maintenance and parking access
6/2008 – 10/2008 LINDORA Inc. Costa Mesa, CA Clinic Manager
· Responsible for all clinic operations including ordering of medical supplies and maintaining product count.
· Responsible for overseeing scheduling of Doctors, Nursing staff as well as clinic staff.
· Handled patient coaching and measurements and prepped for the Medical staff.
· Responsible for all monetary transactions for the clinic and reported daily activity to Corporate
· Responsible for opening, closing and cleanliness of clinic.
4/2007 – 11/2007 Aftersoft Network, N.A., Inc. Dana Point, CA
Human Resources Manager
• Processed payroll for multiple locations for a bi-monthly schedule through Fidelity on line.

2. • Maintained all mandated compliance regulations both Federal and State with multiple state
locations.
• Responsible for all telephone screening and hiring for Out of State hires.
• Accountable for all building maintenance needs.
• Handled all HR matters and worked with a broker for all company health benefits
7/1998 – 4/2006 Medical Eye Services Costa Mesa, CA
Human Resources Manager
•Reported directly to CEO and VP of Operations on all mandated State and Federal regulations.
•Worked with broker for all company benefits.
•Processed company payroll on a bi-weekly schedule for 100-120 employees through ADP.
•Established company drug policy and ensured Sexual Harassment Training was compliant.
•Created Management Policy and Procedure Manual as well as updated Employee Handbook.
•Handled all employee relations as well as employee reviews.
•Helped company to become SAS 70 Accredited.
•Created and maintained employee incentives for retention.
•Maintained all necessary facility issues as needed.
4/1997-6/1998 Safeguard Health Plans Anaheim, CA Call Center Manager
· Reported directly to V.P. of Operations.
· Evaluated and restructured Call Center functions.
· Responsible for procedural analysis and productivity.
· Created IVR (Interactive Voice Response) scripts as well as implementation.
· Involved with call center budget.
· Implemented company cross-training and served as company Motivational Leader.
Education:
Illinois State University Normal, IL BS-English PR minor
Certificate Program for Sexual Harassment Trainer through PIHRA
University of Phoenix Fountain Valley, CA Certificate Program for Human Resource Mgmt.
PIHRA and SHRM member
References and salary history supplied upon request.