A sales and hospitality professional looking to maximize my potential

1. KEVIN CRIMMINS
6 Peter Cooper Road #4G, New York • kcrimmins5257@yahoo.com • 917-817-3543
Objective
To obtain a leadership position in the hospitality industry where I can demonstrate my sales,
organizational and interpersonal skills.
Professional Experience
Radisson Martinique Hotel 2010 – Present
Front Desk Supervisor
Assist in developing relationships with guests and improving quality customer service.
 Manage large groups with arrivals and departures in timely process.
 Maintain and manage crew lists and billing and payment functions.
 Ensure the staff is functioning in an ever-changing environment.
 Oversee customer service as a liaison for guests.
St. John’s University 2007-2010
Director of Conference Services
Handled all aspects of the conference service department and effectively grew business in both client
base and revenue.
 Planned conferences and developed programs for clients for events ranging from 2 to 500 people.
 Operated Enterprise Resource Planning for specific client requests, including catering and
meeting facilities.
 Managed inter-departmental issues to ensure events were executed successfully.
 Supervised and trained support staff relating to event management and food service.
MetLife/North Fork Bank 2001-2007
Financial Advisor/Insurance Specialist
Established a loyal following of customers and developed a robust referral network by identifying
solutions for client’s financial needs.
 Focused on marketing strategy for promotion of health benefit plans to customers.
 Ranked #1 in sales out of 15 representatives.
 Consistently met or surpassed quarterly sales quotas.
Travelers Telecom 1997-2001
Regional Accounts Manager
Marriott Marquis 1994-1997
Chief Concierge
Education
Providence College- Providence, RI Bachelors of Arts in Humanities