1. Donald M. Castine 414-322-3029 ǀ donaldcastine@sbcglobal.net
Manager - Hospitality Industry
Customer Service
Guest Satisfaction
Restaurant Management
Full Service Property
Operations
Staff Supervision
Lease Management
Purchasing and Pricing
Maintenance
Event Planning
Health & Safety Procedures
Budget Conscience
IT Systems Literate
Vendor Negotiations
Time Management
Sales Promotions
Brand Awareness
Attentive to Details
MS Word, Excel, PowerPoint, QuickBooks, E-Soft Hotel, WynGuest, Point of Sale (POS) software, Apple products, Smartphone
Select Achievements
 Assistant Manager of a 54 room hotel, maintaining a high level of consumer satisfaction, developing and implementing policies
for staff, preventive maintenance and safety for the hotel.
 Co-coordinating the Waterford Balloon Festival managing the setup, vendors, and entertainment with budget of $80,000 with
attendance expectations of 20,000 people.
 Awarded the 2014 Grand Prize across all U.S. Wyndham Corporate properties, achieving 67% of Loyalty Program enrollments.
 Opened a successful Steakhouse overseeing all aspects of the start-up restaurant from construction, layout, menu
preparations, and staff.
 Implemented an off premise catering operation including the marketing, menu design and budget responsibilities.
 Managed operating budgets from $2M – $5M while continuously providing cost saving procedures.
 Reduced Labor cost from 27% down to 20% by efficiently understanding business needs.
 Owned and operated a 5 Star RV Resort with 600 seasonal members which included a full service Bar and Restaurant and
General Store.
 Successfully planned many New Years Eve and Halloween parties including all vendor relationships and contract negotiations.
 Served as the Chairperson of a 500 person convention effectively managing the location, room reservations, speakers,
caterers and security.
 Redeveloped the layout of a General Store as well as implemented a POS system for all cash stations.
 Successfully transitioned (5) separate owners of the same restaurant.
 Committed to community organizations while serving on committees such as the Tour de County, Scholarship, Legal and
Membership.
Certifications & Continuing Education
Restaurant Manager Certification
Pool and Spa Operator Certification
OSHA Certified
Locksmith Certified
Facebook Marketing for Business
Human Resources Learning Series
Experience
Assistant Manager & Building Maintenance (Relocating to California) 2002 – Present
Baymont Inn & Suites ǀ Waterford, Wisconsin
General Manager 2009 - 2012
Capn’s Steakhouse & Saloon ǀ Fort Atkinson, Wisconsin
Food & Beverage Manager & Owner 1998 – 2009
Rubidell Resort Condominium Association ǀ Watertown, Wisconsin (Formerly D&R Enterprises - Owner)
Manager 1984 - 1998
Parkland Movie Theatres ǀ Muskego, Wisconsin
Memberships
Waterford Chamber of Commerce ǀ Board of Directors ǀ 2nd Vice President Present
Jefferson County Tavern League ǀ "Sergeant of Arms", Trustee, Director 1998 - 2012