Imagine an Integrated and comprehensive solution exclusively for services industry! Ramco now offers ERP on cloud- for Services Industry (SRP)

2. Capital vs. Human Asset
2
Are we trying to solve problems of a Human Asset intensive industry with
an ERP designed to address Manufacturing needs?

3. Services Industry has specific needs
3
ITeS/KPO • Outcome / Output based accounting
• Process view as against Project
• Rate cards
• Resource visibility and
demand and supply management
• Contract and Rate Card
Management
• Consultant Management
• Supplier Direct Invoicing
Consulting
• Resource Management
• Accruals
• Tracking DSO
• Multi-Country / Multi-Currency
operations
• MIS Dashboard
IT
Services
Staffing • Reconciliation and Billing challenges
• Bulk handling – Recruitment / Payroll
• Addressing multiple end-customer
operations

4. And have a Hairball solution
With multiple points solutions
4
OPERATIONS
CRM
ANALYTICS
HCM
PROJECT MGMT.
FINANCE
INVENTORY
Integration issues can be a serious drain… and information integrity… ‘Questionable’

5. Imagine an integrated solution for Services Industry …
5
1
Contract based work – T&M, Milestone engagements
2
Managing Multiple currencies, multiple countries,
multiple projects
3
Managing resource allocations and their time
4
Workflow for approvals with exception limits
5
Service billing for right amount at the right time based
on timesheet
6
Customer based invoice formats
7
Profitability at various dimensions like Business
segments, region, employee levels

6. Ramco now offers …
6
ERPSServices Resource Planning

7. The Solution
7
Project Mgmt.
& Tracking
Sales Procurement
HCM &
Payroll
Financials
Contact to Contract
Requisition to Release
Execution to Billing
Quote to Cash
C2C
R2R
E2B
Q2C

8. RAMCO SERVICES RESOURCE PLANNING – PRODUCT GUIDE
Procurement Inventory Professional Services
Finance &
Accounting
HCM
Project
Management
Resource
Management
Timesheet
Management
Milestone
Management
Project Expense
Management
Project Budget
Procurement
Administration
Sourcing &
Purchasing
Services Contract
Inventory
Administration
Warehouse
Management
Revenue
Recognition
Workforce
Management
Recruitment
Talent
Management
Employee
Development
Payroll & Benefits
Planning
General Accounting
Receivables
Management
Payables
Management
Fixed Assets
Management
Management
Accounting
C2C E2B
Consolidation
Enterprise Add-ons
Data UploadsEmbedded Workflow
Analytics eSignature Device
Integration
SOA Integration
/ Collaboration
Advanced Reporting
Powered by Ramco VirtualWorks®
Mobility Extension Toolkit
Wizard Interface
Advanced Planning &
Optimization
Workforce Planning
Q2C R2R
Services PO
Project Controlling &
Profitability
Project Asset
Accounting
C2C – Contact to Contract
E2B – Execution to Billing
Q2C – Quote to Cash
R2R – Requisition to Release
Lead Management
8

9. Contact to Contract - addresses the cycle from Sales till
Contract
9
Capture end to end activities to track the sales cycle from C2C
Full cost estimation & profitability simulations
Maintain Contracts, Terms, Billing Schedules
Manage customer engagement events , issues, & communication
Seamlessly hand off to execution and stay linked on delivery Analyze Pipeline and Opportunity status
Track service line success rates
Have complete Account Status visibility
Forecast Order Booking, Revenue, Resource Demand
MSA
SOW
Rate Card
Milestones
…
…

10. Requisition to Release – Manages your resources
optimally
10
Skill and resource inventory
Demand consolidation across Projects, Pipeline , Forecast
Supply Visibility internal & external
Real time Resource Disposition view
Hiring Plan integrated with Demand Gap
Demand Supply Analysis
Resource and Infrastructure Utilization
Bench/Capacity gap analysis
Resource forecast

11. Execution to Billing – streamlines your project operations
& accruals
11
Planned versus actual Costing
Real-time Project profitability
Cash Flow Projections and Residual efforts
Alerts and Events
Project revenue analysis
Execute to bill for T&M, Fixed Bid, Milestone Based work delivery
Plan and track performance against milestone and schedules
Book Times and report Work Completion, take them through approval workflows
Consolidate & Work / Time reporting and Generate Invoices with one click
Integrate with Project Management: MS Project, Primavera, for detailed scheduling
and control

12. Quote to Cash – Quantifies and help realize your earnings
12
Profitability at Group, BU, LOB, and Delivery Center Level
AR, Ageing, DSO drillable to Sales Persons, Projects
Cash flow simulations for Project scenarios
Cost Controlling against Budgets
Revenue Recognition in line with IFRS & US/Indian GAAP
Multi Currency transactions in a project
Multi Finance Book, Multi Company Transactions and Consolidation
Integrated Accounting with Receivables and Payables
Budgetary Controls on Project Expenditure with Role Specific override facility

13. Role Based Dashboards
13
• Billing & Collection
• Manpower deployment plan
• Residual Effort
• Project status review
• Time booking
• Project Review Status
• Order Booking per quarter –
multi dimensional
• Time booking planned vs
actuals
• Residual Efforts per project
• Monthly Billing
• Collection past due
• Revenue booking details
• Geo –wise cost & revenue
• Revenue – Multiple
dimensions LOB, department
• Quarterly Performance
• Revenue & cost – geo &
quarter wise
• New Customer & Sales
• DSO
• Margins Executive
Management
Finance
PMO
Project
Manager

14. Key Differentiators
14
Project Management tightly integrated with HCM & Financials
Comprehensive Project Tracking with revenue recognition
Support for both Milestone and T&M based project model
Optimized Resource Utilization across Projects
Multiple Currency, Multiple Company & Multiple Location Configuration
with global consolidation
Multiple Rate Cards Configuration
Integration with MS-Project/Primavera

15. The MUSIC behind SRP
15

16. Mobility – Transactions on Mobile

17. Workspaces – One screen does it all
17
Recruiter HR Manager Project Manager
Employee Finance Manager Supervisor
Analytics
Visualization
Transaction
Optimization
Role-Based
WorkSpaces

18. 18
Casual
Leave
Privilege
Leave
Transactional
Analytics
Transaction History
Actual Data
Entry
Common
Actions
Frequently
Accessed
Functional
Groups

19. Wizard Interface
19

20. Making Business Social – using Online Collaboration
20
• Common platform for resources working on a project
to discuss and share ideas
• Interactive knowledge sharing mechanism
• Enhanced resource productivity and teamwork
• Task assignment made quick and easy
• Option to share a task among team members
• Helps stay connected with customers

21. Workforce Management aligned to business needs
21
Location
Based
QR
Code
Google
Maps
Location
Based
NFC
Cards
Phone as
a Kiosk

22. Global payroll aggregation now with in-memory power
22

23. MINNAL - In-memory processing engine
23
World’s Largest Staffing Company
India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients
Bulk Payroll Processing in the window 21st to 5th of the months
Tremendous rush to run Payroll to simulate Invoice Generation
Huge volumes lead to processing capacity outages
A Job that
usually took
was completed in
0 1 3 1 2 6
hrs min sec
0 0 0 4 0 2
hrs min sec

24. Context Aware Analytics
24

25. Thank you