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The Future of Work And HR's Place in this Future

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The world of work is changing along with the work culture. There is a rapid onset of technology and the digital world now informs almost every operation of our daily work. This coincides with a generational shift in thinking about the benchmarks of work and success, impacting both how operations will be executed, and how talent pools will choose to approach their work – with higher efficiency perhaps, but in ways that will demand HR to re-visit fundamental premises as a team. Read more to know on how our workplace will be further transformed in the years to come.

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The Future of Work And HR's Place in this Future

  1. 1. THE FUTURE OF WORK AND HR’S PLACE IN THIS FUTURE EVENT: IMA HR ROUNDTABLE- OCT 2015 Virender  Aggarwal   CEO   Ramco  Systems  Ltd.  
  2. 2. EW CAR DRIVER
  3. 3. THE NEW TRUCK DRIVER
  4. 4. THE NEW COURIER
  5. 5. THE NEW FRONT DESK
  6. 6. Source:  “The  Future  of  Employment:  How  SuscepCble  are  Jobs  to  ComputerizaCon?”  by  C.Frey  and  M.Osborne  (2013)  
  7. 7. Recreational therapists 0.003 Dentists 0.004 Chemical engineers 0.02 Editors 0.06 Economists 0.43 Commercial pilots 0.55 Real estate agents 0.86 Accountants and auditors0.94 Telemarketers 0.99 Source:  “The  Future  of  Employment:  How  SuscepCble  are  Jobs  to  ComputerizaCon?”  by  C.Frey  and  M.Osborne  (2013)  
  8. 8. Will a Robot take your job?
  9. 9. Will a Robot take your job?
  10. 10. THE GIG ECONOMY
  11. 11. NETWORKED WORK 50% Corporate customers 80% freelancers
  12. 12. JUST-IN-TIME HIRING
  13. 13. Work 9-5 Work anytime anywhere PAST FUTURE Hoards information Shares information Climb the Corporate ladder Creates own ladder Relies on email Runs work on Slack, Asana
  14. 14. Algorithms & Automation take over routine work
  15. 15. Automation Outsourced Talent that will make all the difference
  16. 16. Still HR finds it hard to find a place in the table…
  17. 17. H R H R -A -LO HR Administration Manage compensation & benefits HR – Leadership and Organization Focus on building the org. for future - improving people capabilities, culture, org. structure, Source:  HBR:  It’s  Cme  to  split  HR  by  Ram  Charan  
  18. 18. RETHINK HIRING
  19. 19. HO DO YOU HIRE?
  20. 20. DISRUPTIVE HEROES Ability to Challenge status- quo RELENTLESS EXPLORERS Ability to create new ways FEARLESS WOR Willingness to fail forward Source:  hSp://www.hrtalentmanagement.com/:    Future  of  Work  –  2015  -­‐2020  and  beyond.  
  21. 21. RETHINK PERFORMANC E & RECOGNITION
  22. 22. DE C JA N FE B M AR AP R M AY JU N JU L AU G SE P O CT N OV DE C JA N FE B M AR AP R M AY JU N JU L AU G SE P Bell curve Employee morale Attrition Never reaches the earlier level Dips in anticipation of the next year appraisal And dips even further
  23. 23. The irrelevance of annual performance Employees work in multiple , dynami c teams
  24. 24. Feedback Performance Review Problem-finding Speedback Preview Problem- solving
  25. 25. 3 Build trust NURT URE 4 Hold everyone accountable WEED 5 Engagement Profitability Customer loyalty HARVE ST STICK IS OUT, CARROT IS IN 2 PLANTCommunicat e openly 1 SEED Set clear goals Source:  The  Carrot  Principle  by  Adrian  GosCck  &  Chester  Elton  
  26. 26. TRUE MEASURE OF EMPLOYEE SATISFACTION
  27. 27. RETHINK LEARNING
  28. 28. K-12 Higher Ed. Job Career Ladder Retirement/ Pension 5-22 23-65 66+ OLD ECONOMY LEARNING SCHO OL CAREE R RETIRE MENT Age
  29. 29. NEW ECONOMY LEARNING Lear n Engage ment LEARNLEVER AGE LONGEV ITY Age Lear n Lear n Lear n Lear n Engage ment Engage ment Engage ment Engage ment 5-22 23-65 66+
  30. 30. RETHINK STRUCTURES
  31. 31. Know that boss only likes his own ideas, so align to whatever he says Owns the biggest team, so believes he’s more powerful and more right Has unique ideas but others pull him down Owns a smaller team, so believes in securing power by aligning more with the big boss Wants to move to the other team, but knows boss will not let him go ORGANIZATIONAL HIERARCHY THE REAL
  32. 32. THE ORGANIZATION ON WHEELS
  33. 33. Courtesy: Asana
  34. 34. RETHINK MEASUREME NT
  35. 35. Excited Amused/Playful Optimistic/Thankful Sad Confused/Annoyed Neutral/Other GET NUMBERS BEHIND ‘FLUFFY’ STUFF Source:  Yammer  
  36. 36. Regardless of what computers achieve, our greatest advantage lies in what we humans are most powerfully driven to do: Empathy Creativity Social sensitivity Storytelling, humor Building relationship and Leading
  37. 37. Would love to hear from you… va@ramco.com THRIVE DIGI

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