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Tniesha L. Jones
1574 Colton St.  Toledo, OH 43609  (419) 290-1306  tnieshaj@gmail.com
CORE COMPETENCIES
 Human Resources Management
 Conflict Management and Dispute Resolution Skills
 Employee Relations
 Strong Analytical and Presentation Skills
 Training & Development
 Project Management
 Strategic Planning and Problem Solving
 Talent Acquisition
 Benefit Administration
PROFESSIONAL EXPERIENCE
Teaching & Mentoring Communities (Millbury, OH) November 2012 – May 2015
Regional Human ResourcesManager
Roles and Responsibilities: Overseesallaspects of Human Resources (HR) within the regions served.
Coordinates hiring and recruiting efforts,conducts orientation on personnel policies; provides coaching
and counseling; facilitates conflict resolution; assists with HR related training(s); assists Regional
Administrator and Center Managers with issues related to HR, staff concerns and issues, and performance
management.
Human Resources Management
 Develops and administers various human resources plans and procedures for all company personnel.
 Plans, organizes and controls all activities of the department. Participates in developing department
goals, objectives and systems.
 Develops, recommends and implements personnel policies and procedures; prepares and maintains
handbook on policies and procedures; performs benefits administration to include claims resolution,
change reporting and approving invoices for payment.
 Establishes and maintains department records and reports. Participates in administrative staff
meetings and attends other meetings, such as seminars. Maintains company organization charts and
employee directory.
 Evaluates reports, decisions and results of department in relation to established goals. Recommends
new approaches,policies and procedures to effect continual improvements in efficiency of
department and services performed.
Employee Relations
 Conducts Needs Analysis activities to include tracking of complaints, categories, legal charges filed,
settled, and concluded.
 Facilitate disciplinary actions, grievance and dispute resolution procedures.
 Conducts and documents investigations of employee complaints.
 Coach and advise supervisors and management on legal, fair, and consistent, treatment of staff;
provides interpretation of policies, provides specialized training in areas such as prevention of sexual
harassment,valuing diversity, and fostering open communication.
 Represents organization in employment matters and unemployment hearings.
 Coordinates Exit Survey Process and reports results.
 Coordinates activities for service awards and recognition programs.
 Comply with all Federal, State, and local laws and organizational policies.
Talent Acquisition
 Identify and source appropriate talent for vacant position within the region.
 Identify future talent needs and proactively recruit and source for position.
 Manage the recruitment process,including initial assessments,interviews, and offers.
 Provide recruitment counsel and guidance to hiring managers.
 Use social media, job boards, internet sourcing, and other technical means to source candidates for
open positions.
 Develop college recruiting programs.
 Participate in employment events,such as career fairs.
 Develop relationships through third party recruitment agencies and staffing firms to procure qualified
personnel.
Training & Development
 Develop, implement, and monitor training programs within the region.
 Interview employees at all levels to identify and assess training and development needs.
 Track training events and ensure employees receive required training.
 Conduct orientation sessions.
 Evaluate needs of region and plan training programs accordingly.
 Conduct annual in-service training.
 Provide leadership development workshops.
 Provide logistical support, course development, delivery, evaluation, process measurements, and cost
management.
 Assist with the development of strategic plans.
 Collaborate with management and staff to identify and facilitate staff professional development goals
and continuing education.
 Provided onsite training & technical assistance for regional managers and staff as needed.
Special Projects
 Trained and facilitated a variety of workshops including:
o Leadership & Team Building
o Effective Communication
o Time Management
o Conflict resolution
 Developed regional training matrix for various content areas.
 Collaborated with local colleges to develop job specific training and professional development
programs to employees.
 Developed and implemented employee recognition program.
Tniesha L. Jones
1574 Colton St.  Toledo, OH 43609  (419) 290-1306 tnieshaj@gmail.com
Teaching & Mentoring Communities (Fremont,OH) February 2008 – 2012
Regional Coordinator
Roles and Responsibilities: With guidance and assistance from the CCFP Director, will be responsible
for planning, developing and coordinating comprehensive services that meets the needs of infants,
toddlers and preschool children and their families. This position also assures that services meet or exceed
Head Start Performance Standards. Obtains and provides guidance to center level staff as requested or
identified.
 Oversees planning, management, direction, operation and accountability of the content area.
 Responsible for the supervision of twenty employees.
 Provided input into the development of job descriptions; participated in hiring decisions, and
conducted performance evaluations.
 Participated in employee recruitment and talent acquisition efforts.
 Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to
employment, compensation, and employee relations.
 Provided annual training and training as per training and technical assistance requests to 300 plus
employees.
 Participated in the organizations self-assessment monitoring process.
 Appointed Interim Regional Administrator in the absence of Regional Administrator.
HCR ManorCare (Toledo, OH) June 2005-February 2008
Director of Food Service
Roles and Responsibilities: Oversee day-to-day activities and personnel within the service
area.*Coordinate overall adherence to sanitation regulations/practices of food services. *Set up
and maintain kitchen operations and menus, including preparing and delivering meals. *Recruit,
hire, train, supervise, and develop food service staff. *Purchase all food, food service supplies
and equipment, and account for and track expenses.
 Managed daily operations in Food Service Department.
 Pre-screened applicants to ensure candidates met the minimum job qualifications
 Responsible for interviewing staff and assisting with the hiring process.
 Conducted annual employee performance evaluations.
 Facilitated conflict resolution and departmental investigations.
 Established training and in-service programs for dietary staff.
 Conducted monthly staff meetings.
Tniesha L. Jones
1574 Colton St.  Toledo, OH 43609  (419) 290-1306 tnieshaj@gmail.com
PROFESSIONAL AFFILIATIONS
Society for Human Resources Management (SHRM)-2012-2014
Sandusky County Human Resource Management Association (SCHRMA)-2013-2014
EDUCATION
Lourdes University, Sylvania, OH
Master of Organizational Leadership
Expected Graduation, May 2015
University of Cincinnati, Cincinnati, OH
Bachelor of Science,March 2003
Tniesha L. Jones
1574 Colton St.  Toledo, OH 43609  (419) 290-1306 tnieshaj@gmail.com
REFERENCES
Richard Langford
Regional Administrator (Supervisor), Ohio Office
Teaching & Mentoring Communities
27758 Lemoyne Rd.
Millbury, OH 43447
Tel.: (419) 837-1038
Cell: (419) 309-1737
Email: richard.langford@mail.tmccentral.org
Craig Taskey
Regional Administrator (Supervisor), Indiana Office
Teaching & Mentoring Communities
900 S. Purdum St.
Kokomo, IN 46901
Tel.: (765) 453-1509
Email: craig.taskey@mail.tmccentral.org
Dr. Monte Shllaku
Senior Regional Coordinator (Team Leader)
Teaching & Mentoring Communities
27758 Lemoyne Rd.
Millbury, OH 43447
Tel.: (419) 837-1038
Email: monte.shllaku@mail.tmccentrail.org

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Professional resume

  • 1. Tniesha L. Jones 1574 Colton St.  Toledo, OH 43609  (419) 290-1306  tnieshaj@gmail.com CORE COMPETENCIES  Human Resources Management  Conflict Management and Dispute Resolution Skills  Employee Relations  Strong Analytical and Presentation Skills  Training & Development  Project Management  Strategic Planning and Problem Solving  Talent Acquisition  Benefit Administration PROFESSIONAL EXPERIENCE Teaching & Mentoring Communities (Millbury, OH) November 2012 – May 2015 Regional Human ResourcesManager Roles and Responsibilities: Overseesallaspects of Human Resources (HR) within the regions served. Coordinates hiring and recruiting efforts,conducts orientation on personnel policies; provides coaching and counseling; facilitates conflict resolution; assists with HR related training(s); assists Regional Administrator and Center Managers with issues related to HR, staff concerns and issues, and performance management. Human Resources Management  Develops and administers various human resources plans and procedures for all company personnel.  Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.  Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures; performs benefits administration to include claims resolution, change reporting and approving invoices for payment.  Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains company organization charts and employee directory.  Evaluates reports, decisions and results of department in relation to established goals. Recommends new approaches,policies and procedures to effect continual improvements in efficiency of department and services performed. Employee Relations  Conducts Needs Analysis activities to include tracking of complaints, categories, legal charges filed, settled, and concluded.  Facilitate disciplinary actions, grievance and dispute resolution procedures.  Conducts and documents investigations of employee complaints.  Coach and advise supervisors and management on legal, fair, and consistent, treatment of staff; provides interpretation of policies, provides specialized training in areas such as prevention of sexual harassment,valuing diversity, and fostering open communication.
  • 2.  Represents organization in employment matters and unemployment hearings.  Coordinates Exit Survey Process and reports results.  Coordinates activities for service awards and recognition programs.  Comply with all Federal, State, and local laws and organizational policies. Talent Acquisition  Identify and source appropriate talent for vacant position within the region.  Identify future talent needs and proactively recruit and source for position.  Manage the recruitment process,including initial assessments,interviews, and offers.  Provide recruitment counsel and guidance to hiring managers.  Use social media, job boards, internet sourcing, and other technical means to source candidates for open positions.  Develop college recruiting programs.  Participate in employment events,such as career fairs.  Develop relationships through third party recruitment agencies and staffing firms to procure qualified personnel. Training & Development  Develop, implement, and monitor training programs within the region.  Interview employees at all levels to identify and assess training and development needs.  Track training events and ensure employees receive required training.  Conduct orientation sessions.  Evaluate needs of region and plan training programs accordingly.  Conduct annual in-service training.  Provide leadership development workshops.  Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.  Assist with the development of strategic plans.  Collaborate with management and staff to identify and facilitate staff professional development goals and continuing education.  Provided onsite training & technical assistance for regional managers and staff as needed. Special Projects  Trained and facilitated a variety of workshops including: o Leadership & Team Building o Effective Communication o Time Management o Conflict resolution  Developed regional training matrix for various content areas.  Collaborated with local colleges to develop job specific training and professional development programs to employees.  Developed and implemented employee recognition program.
  • 3. Tniesha L. Jones 1574 Colton St.  Toledo, OH 43609  (419) 290-1306 tnieshaj@gmail.com Teaching & Mentoring Communities (Fremont,OH) February 2008 – 2012 Regional Coordinator Roles and Responsibilities: With guidance and assistance from the CCFP Director, will be responsible for planning, developing and coordinating comprehensive services that meets the needs of infants, toddlers and preschool children and their families. This position also assures that services meet or exceed Head Start Performance Standards. Obtains and provides guidance to center level staff as requested or identified.  Oversees planning, management, direction, operation and accountability of the content area.  Responsible for the supervision of twenty employees.  Provided input into the development of job descriptions; participated in hiring decisions, and conducted performance evaluations.  Participated in employee recruitment and talent acquisition efforts.  Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, and employee relations.  Provided annual training and training as per training and technical assistance requests to 300 plus employees.  Participated in the organizations self-assessment monitoring process.  Appointed Interim Regional Administrator in the absence of Regional Administrator. HCR ManorCare (Toledo, OH) June 2005-February 2008 Director of Food Service Roles and Responsibilities: Oversee day-to-day activities and personnel within the service area.*Coordinate overall adherence to sanitation regulations/practices of food services. *Set up and maintain kitchen operations and menus, including preparing and delivering meals. *Recruit, hire, train, supervise, and develop food service staff. *Purchase all food, food service supplies and equipment, and account for and track expenses.  Managed daily operations in Food Service Department.  Pre-screened applicants to ensure candidates met the minimum job qualifications  Responsible for interviewing staff and assisting with the hiring process.  Conducted annual employee performance evaluations.  Facilitated conflict resolution and departmental investigations.  Established training and in-service programs for dietary staff.  Conducted monthly staff meetings.
  • 4. Tniesha L. Jones 1574 Colton St.  Toledo, OH 43609  (419) 290-1306 tnieshaj@gmail.com PROFESSIONAL AFFILIATIONS Society for Human Resources Management (SHRM)-2012-2014 Sandusky County Human Resource Management Association (SCHRMA)-2013-2014 EDUCATION Lourdes University, Sylvania, OH Master of Organizational Leadership Expected Graduation, May 2015 University of Cincinnati, Cincinnati, OH Bachelor of Science,March 2003
  • 5. Tniesha L. Jones 1574 Colton St.  Toledo, OH 43609  (419) 290-1306 tnieshaj@gmail.com REFERENCES Richard Langford Regional Administrator (Supervisor), Ohio Office Teaching & Mentoring Communities 27758 Lemoyne Rd. Millbury, OH 43447 Tel.: (419) 837-1038 Cell: (419) 309-1737 Email: richard.langford@mail.tmccentral.org Craig Taskey Regional Administrator (Supervisor), Indiana Office Teaching & Mentoring Communities 900 S. Purdum St. Kokomo, IN 46901 Tel.: (765) 453-1509 Email: craig.taskey@mail.tmccentral.org Dr. Monte Shllaku Senior Regional Coordinator (Team Leader) Teaching & Mentoring Communities 27758 Lemoyne Rd. Millbury, OH 43447 Tel.: (419) 837-1038 Email: monte.shllaku@mail.tmccentrail.org