Nichele Murphy is an experienced educational trainer seeking a new opportunity. She has over 15 years of experience in education programs for military families, including roles as a program analyst, child and youth specialist, and training and curriculum specialist. Her experience and skills include developing policies and guidelines, addressing customer concerns, analyzing data, collaborating on projects, and presenting strategies to improve program quality. She is dedicated to teaching and making a difference in the lives of children and youth.

1. NicheleL Murphy
EducationalTrainer
Personal Statement
A hands-on energetic and passionate educator dedicated to providing top notch services responsive
to the needs of military families and their children. Nichele has superb communication skills and
can use these to motivate staff and entry level students to maximize their learning potential. As a
natural leader she can chair meetings with senior management and is not intimidated by making
tough but necessary managerial decisions. Her nature is to keep abreast of current policies, best
practices, trends, and national standards related to the field of education and military programs and
services available. Her experience will allow her to provide efficient and effective services to patrons
and resolve systemic problems pertaining to program quality. Currently, Nichele is looking for an
exciting challenge to teach entry level students willing to make a difference in the lives of children
and youth.
Management Professional Personal
Customer Focused Career Development Industry Knowledge
Change Management Technical Writer Consistent
Conflict Resolution Curriculum Development Articulate
Team Collaboration Professional Development Good Work Ethic
Organizational Leadership Strategic Improvement Plans Pro-active
Administrative Tasks Strong Communication Skills Dedicated
Career History
Program Analyst – Department of Defense Education Activity, Alexandria, VA ▪ March, 2015– Present
 Ensure compliance of regulations concerning program operations.
 Establish Policy and regulatory guidelines.
 Research current laws and regulatory issues.
 Address and resolve internal and external customer inquiries, concerns or complaints related to
business practices, program operations, and support service.
 Develop spreadsheets to analyze data.
 Collaborate on team projects.
 Present uniformed strategies that impact quality of program operations.
 Write technical policy and training manuals.
2910 Shumard Oak Drive, Apt 201, Woodbridge,
VA 22191
T: 571-275-9960
E: chele10.nm@gmail.com

2. Child & Youth Specialist –Commander Navy Installations, Commander, Millington, TN ▪ May,
2008 – March, 2015
 Analyzed budget variances for discrepancies.
 Conducted annual unannounced inspections to ensure compliance with policies and achievement of
program goals.
 Drafted annual inspection results and program deficiencies.
 Provided technical assistance to address areas needing improvement in program operations.
 Provided recommendations for improvement in areas that included environment, equipment,
materials, program structure/oversight, curriculum development, training/professional development
plans, risk management practices, utilization of space management, and coordination of staffing
schedules.
 Located support services and deployment programs for military service members and family.
 Initiated and implemented contracts and other partnership agreements supporting Child and Youth
Program operations.
 Coordinated and facilitated work groups supporting program and regulatory requirements
 Worked closely with and maintain open communication with colleagues and other professionals in
the field.
Training & Curriculum Specialist –Dam Neck Child Development Center, Virginia Beach, VA ▪ March,
2004 – May, 2008
 Conducted cross training for all front line and management level staff.
 Delivered PowerPoint presentations at conferences, workshops, and staff meetings.
 Reviewed and revised existing training materials to make learning more purposeful and meaningful
for classroom instruction.
 Coordinated and facilitated parent education training and workshops.
 Provided assistance in the pursuit/retention of Accreditation to ensure compliance with mandated
standards.
 Conducted onsite observations as an Advisor for the Council for Professional Recognition.
 Ensured the implementation of the Individuals with Disabilities Education Act and other Laws
and/or policies pertaining to the special needs of children is followed.
 Developed and implemented programs and strategies to train personnel to meet the needs of
children with special needs.
Education Technician Lead – Naval Station Norfolk Child Development Center, Norfolk, VA ▪
November, 2001 – March, 2004
 Provided instructional support, leadership, supervision, and mentoring for caregivers.
 Developed changes or additions to policies and procedures where unusual or difficult problems or
situations occur.

3.  Collaborated with Training Curriculum Specialist to identify staff training objectives, track training
progress, and implementing curriculum guidelines.
 Prepared and submitted timely reports as required.
 Assisted director with staff scheduling, time card calculations, evaluations and appraisals, purchase
orders.
 Accommodated for adequate staffing, substituted for staff absences, and ensured employees follow
safety, health and nutrition procedures.
 Exhibited continuous support to administrative staff, caregivers, children and parents.
Teacher Assistant – Norfolk Public Schools, Norfolk, VA ▪ November 1991 – August 2000
 Performed designated learning tasks with students such as demonstrating or explaining lessons.
 Supervised instructional task and monitored testing.
 Provided direct care for students with learning, physical, mental or emotional disabilities.
 Worked independently in expediting school related task.
 Assisted teacher in planning and implementing instructional lessons and activities for students.
 Conducted weekly observations on student’s social, emotional, and cognitive skills and abilities.
 Prepared and Maintained accurate and current student records and files throughout the academic
year.
 Coordinated Computer Training Program involving Microsoft word, Windows 98, Excel,
PowerPoint, Lotus 1, 2, 3 and Database I & II for Middle school students.
 Mentored students with behavioral problems to ensure their social and emotional growth.
 Facilitated group sessions with at-risk students on conflict resolution and social skill development.
 Conducted monthly meetings with Teacher Assistant association as group leader.
Assistant Manager- McDonaldsRestaurant, Chesapeake, VA ▪ October 1990-1998
 Supervised a diverse team of people in a fast-paced, high volume environment.
 Assisted with the day to day operation of the restaurant.
 Deputized in the absence of the General Restaurant Manager.
 Supervised inventory and production operations.
 Directed all facets of cash management such as deposits, withdrawals, and balancing of cash receipts.
 Advised senior managers on staffing needs and personnel issues.
 Conducted employee annual evaluations.
 Counseled employees with personnel issues.
 Cultivated a positive working environment for all staff to work in.
 Organized weekly work schedules, and shifts for both front line and kitchen staff.
 Arranged staff roster to maintain optimum coverage during peak hours and seasons.
 Coached and trained all employees on Health & Safety regulations, Food Preparation, and Cash
Handling.
 Assisted General Restaurant Manager in evaluating employee performance and conducting appraisals.

4. Trainee Manager- McDonaldsRestaurant, Chesapeake, VA ▪ October 1987-1990
 Set priorities for night shift employees.
 Established and managed schedules for mid-day and night shift.
 Conducted interviews for viable candidates.
 Maintained accurate inventory and deposit records
 Learned teamwork skills such as cooperation and compromise.
 Scheduled events and arranged new employee orientations.
 Conducted training for new hires.
 Addressed and resolved customer complaints and inaccurate orders.
 Took responsibility for establishing and meeting deadlines.
 Demonstrated ability to work independently.
 Completed tasks under pressure with speed, accuracy, and special attention to efficient customer
service.
 Commended for honesty and being a self-starter that handled multiple priorities and deadlines.
Professional Trainingand Skills
 Trained as Government Contracting Core Representative, Spring 2012
 Trained in the Creative Curriculum and Gold Assessment, 16 hrs 6-2005 to 11-2010
 Completed Course work -EDU 530 Educational Administration & Leadership, 4.5 credits, Fall 2005;
BUS 510 Grants Management and Proposal Writing, 4.5 semester, Spring 2006; EDU 510
Educational Assessments, 4.5 credits, Winter 2006; EDU 515 Designing Mandated and Discretionary
Curricula, 4.5 credits, Spring 2005; EDU520 Education and The Law, 4.5 credits, Summer 2005;
Directed Research Thesis Paper “The Study of the Impact of Effective Educational Leadership on
Influencing Teacher Performance in the Hampton Roads Military Childcare Programs”, 12-2006.
 Mediation Training in Conflict Resolution, 56 hrs, 9-2002 (Internship Practicum) specialized courses
in Family, Community, and Business mediation.
 Supervision & Leadership workshop 6hrs , 04-2003
 Navy Module Training, 12 hrs, 12-2002
 Trained in High Scope, 20hrs 4-1997
 Microsoft Office XP, Microsoft Windows® 2000, Adobe Professional and Photoshop
 Business/Technical Writing, Graphics Design, and Web Development
Professional Licenses/Certificates
 Red Cross Instructor certification 09-2004 to 09-2012
 NAEYC member since 10-2004 to present
 CDA Advisor 03-2005 to 08-2010
Professional Ratings, Awards, and Recognitions
 On –the-spot Award presented for raising $20,000 as Sponsorship Coordinator for CYP 2010 Joint
Conference

5.  Commendation Award presented by MWR Director for Navy Region Japan, 01-2009
 Honor Medallion given for GPA, Strayer University, 06-2007
 Nominee for Mid-Atlantic Region Training Curriculum Specialist of the year, 06-2007.
 Dean’s List for Summa Cum Laud: Old Dominion University, 12-2002.
 Academic Achievement Award: Old Dominion University; 04-1997
Education
Masters of Professional Writing- Chatham University, Pittsburg, PA *Expected Graduation date May 2013
Master of Education in Administration and Leadership – Strayer University, Chesapeake, VA ▪ 2006
Bachelor of Science in Human Service Counseling – Old Dominion University, Norfolk, VA ▪ 2002
Associate of Education, Tidewater Community College, Chesapeake, VA▪1996
References Available on request