Positive body language like smiling and nodding helps start friendly conversations. Giving honest opinions allows you to connect with others, but you must avoid losing their respect. Cultural differences in communication should be considered to avoid misunderstandings. Adapting to disabilities may require changes like raising your voice. Proper grammar, spelling and structure are important for professionalism.

1. By: June Rivera

2. What should you do when starting a
friendly conversation?
Put a sad face?
Look annoyed?
Smile? Space out?

3. Why is it important to give an honest
and sincere views and opinions?
Because you can Because you can
criticise them, at the share your genuine
cost of slight enmity appreciation

4. Why should we care about cultural
differences?
Because it’s not worth Because we want to
finding out a person’s respect their differences
background between us

5. What sign is this correctly used for?
Guide dogs?
Blind?
Hearing aids?
Unable to
talk?

6. Which is the correct sentence in this?
“A light-herted “A Light-
cheerful youth able to Hearted, Cheerful
calm others.” youth able to celm
athers;”
“A light-hearted, cheerful
youth able to calm
others.”

7. What is an emoticon for a “happy”
face?
=p .,l,.
=)
>=(

8. What should be used when you want
to make a list?
A semi-colon? A quote mark?
A full stop? A bullet point?

9. What does a raised voice do in a
conversation?
Show fear or Show happiness
insecurity? and thought?
Indicate anger or Indicate a calm
impatience? and collected
persona?

10. What is the proper way to
capitalisation for this?
UsA & Uk
Usa uK USA & UK
usa & UK UAS & KU

11. Why is underlining a word is
important on writing communication?
Because it helps them Because it is a way
miss important facts? that important facts
will be not missed?
Because it makes it
easier to read?

13. Looking positive is a good way to start a conversation
that can result in a positive reaction. The word “Yes”
is a positive response to a question. Nodding your
head, or leaning towards the speaker, conveys your
agreement or willingness to what is being said.
Where as cutting another person from speaking
depending on how you do it can be antagonistic and
hostile. If you do not react at all then it
communicates that you’re bored and have no
intention of listening.

14. It is important to give an honest view and
opinions because it allows you to win the heart
and mind of the person you’re conversing to.
There are some occasions that you’re forced to let
your emotions get the best of you in order to
make the situation in your favour.
However it’s still the best to stick to being honest
or else you will be shown as a liar and you will
lose respect and no one will listen to you.

15. In some cultures, there are some types of
communications that is needed to be addressed
and cared for. Some words or signs are
considered offensive to them. They can be
completely misunderstood when you didn’t mean
to do it. You might need to choose to use
different words or gestures from the one that you
would usually use.

16. Adapting on various audiences including
disabled people can affect on how you
communicate with them. People that is unable to
hear properly will have special needs like needing
a hearing aid in order to hear the person they’re
conversing properly. You might need to raise
your voice in order to for them to hear you if they
still can’t hear properly.

17. Whatever the content of the communication, it is
important that you check the grammar and
spellings. This is especially important on the
professional environment as this can affect the
reputation on the organisation. Mistakes can
convey an unprofessional image and can cause
confusion if the mistakes are too unreadable.

18. Smileys or emoticons can be used to express your
current feelings. They are commonly used on
social networking sites, text messaging.
On the professional environment, they are not
suitable to be used on communication and they
are generally frowned upon by others.

19. Using a sensible structure like the bullet list can
ensure that the reader will have no trouble
reading it.
A bullet list should help the reader to take in the
information without too much struggle and
without having to read the whole letter
throughout again.

20. A raised voice can imply a negative language be it
either in the phone or face to face. Reacting with
a negative action can communicate to others as
aggressive and irritated. It shows to them that
you have no intention of communicating properly
and listening to what they have to say.

21. Capital letters are used at the start of the sentence
or for proper nouns like countries and names.
Abbreviations and acronyms count in as well.
When it comes to written
communication, capitalisation of entire words
meant to convey shouting and is therefore
avoided when it comes to professionalism.

22. Underlining a sentence can help show the reader
understand important information such as
meetings and what time it is will commence.
The importance of it is to make the task easier for
them. Underlining can help them unveil hidden
messages within a massive pile of details.