powerpoint about communication

1. PRINCIPLES OF EFFECTIVE
COMMUNICATION
Matthew Winch
10/11/11
Unit 1 P2

2. QUESTION 1
Which of these are the least likely to be used as a call line skill?
Written Technical
communication knowledge
Lip reading Modulating voice

3. QUESTION 2
Which of these skills is the most important when specking with an
customer?
Verbal skills Creativity
Planning skills Team working

4. QUESTION 3
What is it that you need to do when you are giving presentation so
that they will listen to it?
Engaging Bad body
audience language
Read from queue Written
cards communication

5. QUESTION 4
What is one of the most important attribute for an animated
technician?
Written
Creativity
communication
Verbal skills
independent

6. QUESTION 5
What is the attribute would be most useful a games designer department?
Organisational Problem solving
skills
Written Team working
communication

7. QUESTION 6
What is the attribute that would be most useful when giving an
presentation?
Time
Verbal skills
management
Good working tolerance
procedures

8. QUESTION 7
What attitude is helpful when you are working in a group of people
who have not selected a leader?
Written Leadership skills
communication
Time impendent
management

9. QUESTION 8
What attitude would a employer like his/hers employees to have?
Technical
verbal skills
knowledge
Team working
dependable

10. QUESTION 9
What attitude would a technical helpdesk need when working on a
customers computer?
Good working Planning skills
procedures
Written independent
communication