Pratik Kolhe is seeking a position that utilizes his experience in food and beverage roles. He has over 7 years of experience working in food and beverage positions at hotels like Hyatt Amritsar, Courtyard by Marriott Pune Chakan, and Courtyard by Marriott Pune City Centre. His experience includes managing food and beverage service, handling guest complaints, maintaining budgets and expenses, training staff, and ensuring quality service and guest satisfaction. He holds a bachelor's degree in hotel management and is proficient in English, Hindi, and Marathi.

1. CURRICULUM-VITAE
PRATIK KOLHE
Vill. + Post – Nagpur,
Distt. - Nagpur (MAHRASHTRA)
Mobile No : 08007747751
Email id: pratikkolhepk@gmail.com
CAREER OBJECTIVE:
To work full of zeal enthusiasm, dedication determination in an esteemed
organization as well as giving them optimum satisfaction through my job
performance.
WORK EXEPERIENCE
HYATT AMRITSAR
Position : Assistant Outlet Manager
Duration: November 2015 till current
COURTYARD BY MARRIOTT PUNE CHAKAN
Position: Food and Beverage Executive
Duration: December 2014 till November 2015
COURTYARD BY MARRIOTT PUNE CITY CENTRE
Position: Food and beverage Associate
Duration: May 2011 to January 2013
Position: Food and Beverage Executive
Duration: January 2013 till August 2014
 Effectively lead and motivate the F&B team through implementation of in house
trainings and incentive plans, to improve their quality with regards to product knowledge
and service skills, resulting in increased productivity levels and employee satisfaction
 Managing the entire course of food and beverage service inclusive of practicing
principles of hotel, ensuring guest is served effectively and efficiently with total
involvement to maximize guest satisfaction at all times.
 Handling guest complaints and thank them for their patronage, convey all guest
comments and complaints, regardless of their nature to the department head.
 Maintaining Standard operating procedure of the outlet implementing mission statement
of hotel.

2.  Ensuring correct billing and cashiering procedures are being followed as per operating
manual and guidelines issued by the finance department.
 Following proper requisitioning procedures for food, beverage and general supplies of
the outlet.
 Ensuring proper handling and usage of all operating equipment, supplies, furniture and
fixture, food, water, energy etc. Preventing breakage and avoiding wastage.
 Planning and monitoring the outlet forecast and P&L on a constant basis.
 Monitoring of outlet daily financial reports and expenses.
 Managed inventory control and purchase of certain food, beverages and small wares
within budgeted guideline
 Managing and ensuring a smooth running of the daily F&B service operation of the
outlet.
 Organizing the team’s yearly vacation calendar.
 Preparing outlet-training manuals.
 Continuous monitoring, coaching and counseling of the outlet team.
 Carrying out reasonable duties assigned by Manager or Department head.
 Scheduling associates, checking grooming standards and maintaining attendance records
of the associates.
 Preceding communication meetings, conducting daily briefings & maintaining a
hospitable atmosphere by setting positive examples.
 Ensuring that all operating equipment’s are kept in hygienic, clean and good working
condition, following up any maintenance defect.
 Complying with all rules, policies and practices of the hotel as stipulated in the staff
handbook or any subsequent additions or amendments issued by management.
 Assisted guests in selecting items from the menu and ensuring it was made to their
specifications.
 Up selling special promotions and menus to the guest..
 Meeting with guests and organizing the outlet as a catering venue as and when required.
 Corrective action based on guest feedback.
 Carry out briefings on a daily basis.
 Preparing team daily duties schedule.
INDUSTRIAL TRAINING
J W Marriott, Juhu, Mumbai.
Duration: May 2009 to October 2009
PROFESSIONAL QUALIFICATION
Completed 4 Years Degree Course (2007-2011) in Hotel Management from DR. D Y Patil
Institute of Hotel Management, Pune.
BASIC QUALIFICATION
Completed HSC with science stream
LANGUAGE KNOWN
English - Speak, Read & Write.
Hindi - Speak, Read & Write.
Marathi - speak, Read & Write.

3. PERSONAL DETAILS
Name : Pratik Kolhe
Date of Birth : 17-08-1988
Father’s Name : Lalit Tukaram Kolhe
Sex : Male
Marital Status Unmarried
Nationality : Indian
Strength : Confident, patience & to co- operate and
Handle different & difficult situations.
Hobbies : Mixology
Reference : If Required
Declaration
I, hereby declare that the mentioned information is correct to the best of my knowledge.
Date: 26/12/2015 Yours Faithfully
Place: Pune (Pratik Kolhe)