1. Hira Tamang
+971 553 544 519
tamanghira032@gmail.com
F&B Supervisor
Career Objective
To work in an environment which offer a good opportunity to share my knowledge and skills
with others and participate myself and work towards for a complete satisfaction of the company.
Working History
1st April 2014 till date
Senior waiter - 55 & 5th the grill - St. Regis Saadiyat hotel 5*– Starwood Hotels & Resort Abu
Dhabi ‘The Hotel of The Year 2014 EAME.
The Best steakhouse in Abu Dhabi Time Out Award 2014.
The highly commendedrestaurant in Abu Dhabi Time Out Award 2015.
Key Responsibilities
Departmental Trainer, Trainings, F & B Quiz, Calendar and attendant sheet.
Responsible for assisting restaurant supervisor in the supervise of during operation.
Provided excellent guest satisfaction and increased productivity standards by utilizing
available resources.
Assisting to the manager with monthly pay roll updating the GEI, guest preferences.
Assisting for closing and cashiering on daily basic.
Being in charge to maintain the restaurant requirements making snack list, sending
email, updating star guest.
Assisting with check lists, breakage avoid, upselling, SPG enrollments & activation and
making a duty schedule on weekly.
1st march 31st march 2013 5 St. Regis Saadiyat hotel & resorts
Waiter - Olea (ADD) - St. Regis Saadiyat hotel 5*– Starwood Hotels & Resort – Abu Dhabi
Being senior waiter assisting to the supervisor looking after the operation where it’s
required.
Sequence of service LRA, LQA.
Being a SPG Champion making sure giving a trainings, enrollments and activation.
Making a section allocation station holder and runner with supervisor.
Citymax hotel Al Barsha 2-03-2011To 24-2-2013
Waiter - Citymax hotel 3* - Al Barsha Dubai – UAE.
2. From 1st Nov 2009 to 1st Jan 2010.
Internship Food and beverage - Coffee Shop and The Patio (ADD) - Shangri-La KTM 5*–
Shangri-La – Nepal.
Professional Training
Food & beverage service management training package Course from ORIENTAL
HOSPITALITYAND TURISUM TRAINING CENTER from 1 7th Aug 2009 to 1st
Jan 2010.
Hospitality English Al.1 course (intermediate) from Eton Institute UAE.
Training about food hygiene intermediate
Professional training about the Micros symphony hospitality management
system.
Leadership training 2013.
WSET Level-2 2016.
Train the Trainer certification 2015.
Educational Qualification
Mahindra Ratna campus Kathmandu University
Bachelor of education
General Responsibilities
1. To assist the F&B Executive in overseeing and ensuring daily smooth operations.
2. To check on staff attendance.
3. To ensure the standards of service are delivered.
4. To assist in the monthly F & B promotions.
5. To guide / train new service.
6. To ensure neatness and cleanliness of workstation including hygiene aspects.
Achievements
Employee of the month in Nov 2012 Citymax hotel Al barsha.
Employee of the venue Olea month of Dec 2o13 St. Regis hotel & resort Saadiyat.
Professional knowledge on MS office, Tally 9.0, Photoshop & completed computer
diploma.
Language : English, Hindi & Nepali.
Expire date of passport : 07-10-2019
Marital Status : Single
I hereby declare that the above-mentioned details are true of the best of my knowledge. I shall
serve up to the expectation of my superior.
Hira Lal Tamanag
References:
Ms. Maria Braun Manager: 55 & 5th the grill.