The document is a curriculum vitae for Vikrant Ganesh Patil that outlines his personal details, career objective, education history, work experience, additional qualifications, and interests. It details his postgraduate diploma in hospitality management from Ealing Hammersmith & West London College and current role as Store Manager at Tata Starbucks. Previously, he worked as Assistant Restaurant Manager for Urban Tadka and Assistant Bar Manager/Duty Manager for The Holt Hotel for over 2 years combined. His skills include team building, inventory management, customer service, and languages like English, Hindi, and Marathi.

1. CURRICULUM VITAE
PERSONAL DETAILS - Vikrant Ganesh Patil
Residential Address: House No. 669, At & Post Nhava, Taluka: Panvel
Mobile: +919821853949
Date of Birth: 14th
December 1986.
Nationality: Indian
E-mail: im.vicky7@gmail.com
Passport No: Z3617074
CAREER OBJECTIVE:
A self-motivated, results-oriented Manager offering focused leadership to drive sales and profitability in highly
competitive markets. Consistently achieve performance goals through enthusiasm, tenacity and initiative, which
complement my knowledge/Expertise in:
 Team Building / Staff Training
 Purchasing / Inventory Management
 Quality Assurance / Control
 Cost Control
 Customer Service / Guest Relations
 Facilities / Safety and security Management
 Policies and Procedures
 Continuous Performance Improvement
EDUCATION HISTORY:
Completed Post Graduate Diploma in Hospitality Management. (Jan, 2009 to June, 2010)
 Ealing Hammersmith & West London College. (UK)
Enrichment Programme, Food and Hygiene
Human Resources Management, Customer Care Strategy
Hospitality Management Strategy, Management Report
Certificate in Food Hygiene (RIPH)
Certificate in Health & Safety (RIPH) Level 2
Diploma in Maritime Catering Technology & Hotel Management. [(M.S.B.T.E) 2005-2007]
Training Ship Rahaman, Grade ‘A’
 Saloon Service-1, 2, Food Production Principle
Cabin Service-1, Nutrition &Food Science
Communication Skills & French, Food Safety
I T Applications, Development of generic skills
Advance food Production, Bakery & Confectionary
 Accountancy, Food costing, HR Management

2. WORK EXPERIENCE:
Working as Store Manager at TATA STARBUCKS ( December
2013 till date )
• Staff training and development
 Food and dry stock ordering
 Ensuring the SOP's followed
 Effective running the store
 Updating payroll
 Assisting the store manager
 Efficient utilization of the manpower by means of effective
charting out the duty roster.
 Ensuring the Training standards are met
 Ensuring the Quality Audits done on day to day basis.
 Asset & Equipment maintenance
 Maximize Cafésales performance and drive profits
Working as Assistant Restaurant Manager for URBAN TADKA
(October 2012 to October 2013)  Timely forecast of the stock in order to ensure the smooth
operation of the outlet.
 Ensuring the Training norms are met
 Allocate work for staff
 Ensure the team is groomed to move to the next level
 Grievance handling & solving issues
 Promoting Food Sales.
 Dealing with Booking in Restaurants.
 Motivating team to ensure the Sales target in met
 Wastage control measures
 Effective man-management skills.
Worked for 16 months as Assistant Bar Manager/ Duty
Manager for THE HOLT HOTEL (January 2009 to July 2010)
 Allocate work for the staff
 Performancecheck for staff
 Customer Service Skills.
 Wine Service.
 Cleaning of beer lines.
 Food & Beverage Service.
 Warm, Caring & Friendly Service.
 Running food.
 Product Knowledge.
ADDITIONAL QUALIFICATIONS / ACHIEVEMENTS:
 (Courses approved by Directorate General of Shipping)
 Pre-Sea course For Saloon Ratings (Sep 2005-feb 2006)
 Certificate course in Fire Prevention & Fire Fighting
 Certificate course in Elementary First Aid
 Certificate course in Personal Safety & Social Responsibilities
OTHER SKILLS:
Language Skills
 English, Hindi, Marathi
PC Skills
 SAP, Windows, Microsoft Word and Excel and Office
INTERESTS AND ACTIVITIES:

3.  Interacting with people and Travelling
REFERENCES – Available on request
I hereby certify that all the above information furnished is true.