This document contains the resume of A. Pandiarajan, who is seeking a position in the hospitality industry. It summarizes his work experience as a Restaurant Manager in Bangalore since 2016, previously as a Headwaiter in Abu Dhabi from 2015 to 2016, and as a Captain in Qatar and Chennai between 2011 and 2015. It also lists his educational qualifications and personal details.
1. Mobile : +918296134854
E-Mail : impandiarajan@yahoo.co.in
Skype :alagar.pandirajan
Biergarten,
Bangalore.
PANDIARAJAN.A
Objective
To develop knowledge,skill and attitude to work competently and to
make a position the hospitality industry by achieving the highest level
of guest satisfaction and quality standards maintaining budgets for
profitability. To seek a challenging position for a successful execution
of my talents.
Work Experience
BIER GARDEN Apr 2016 to till date
Working as a Restaurant Manager in Bangalore.
Recruiting, training and supervising staff.
Agreeing and managing budgets.
Planning menus.
Ensuring compliance with licensing, hygiene and health and
safety legislation/guidelines.
Promoting and marketing business
Overseeing stock levels.
Ordering supplies.
Producing staff rotas
Handling customer enquiries and complaints
Taking reservations
Greeting and advising customers
Problem solving
Preparing and presenting staffing/sales reports
Keeping statistical and improving profitability
Setting targets
Handling administrations and paperwork
Liaising with customer ,employees ,suppliers, licensing
authorities, sales representatives etc
Making improvements to the running of the business and
developing the restaurant.
2. BEACH ROTANA 5thmay 2015 to Feb 2016
Worked as a Headwaiter Brauhaus restaurant in beach
rotana abudhabi.
Brauhaus Restaurant
To assist the F&B Executive in overseeing and ensuring daily
smooth operations including banqueting functions and events
organized by the club.
To ensure sufficient stocks for daily use at outlets.
To prepare duty roster and staff for meal breaks.
To check on staff attendance
To ensure the standards of service are delivered.
To assist in the monthly F & B promotions.
To guide / train new service staff.
To ensure daily cash and credit collections are in order.
To ensure neatness and clean lines of workstation including
hygiene aspects.
To attend to complaints, feedbacks and remedy situations.
To ensure that all stocks are accounted for.
To record daily sales report.
To delegate duties to Outlet Captains.
To be responsible for the sales and revenue, profits &losses.
ORYX ROTANA, Qatar Jan 2013 to June 2015, choices all day
dining Restaurant as a captain.
Captain,
Responsible for assisting in achieving the departmental guest
satisfaction targets and food and beverage revenues as
determined by company for the restaurant organization ,
Follow the company service standards and sequence of service
for breakfast, lunch, dinner and buffets,
Ensures timeliness of service and guest satisfaction with each
meal period,
Ensures that the workstation is properly setup for each meal
period and the mis-en-place is sufficient for the expected level
of business,
Ensures that workstation is properly cleaned and reset at the end
of each meal period,
Follow schedules and work assignments and executes the side
jobs that are determined by management,
Follows company guidelines regarding grooming, uniforms and
personal hygiene.
Keep checking on the various new trends in the industry and
implementing them with an innovative manner in the
operations.
3. THE LEELA PALACE, Chennai Nov 2011 to Dec 2012,
jamavar Indian fine dining Restaurant worked as a Senior
waiter,
VESTIN PARK, Chennai, June 2007 to Nov 2011,night Queen
Restaurant worked as a Captain
INDUSTRIAL TRAINEE:
LE ROYALmeridian Chennai, India, May 2004 to Oct 2004
Learn service and various cooking skills to implement the college
book knowledge into the practical work.
Academic
Credential
Diploma in hotel management & catering technology in
pannaiiihmct, dindigul, 2003 to 2006.
BTHM in Madurai Kamaraj University, 2005 to 2008.
PersonalStrength
Rectify my mistake faster
Adapt easily to any situation
Leading the people from front
Consistently in performance
Implementing innovation
Personal
Detail
Date of Birth : 8th December,1984
Marital Status : Married
Languages Known: English, Tamil &Hindi
Reference
Mr.Muralishanmugam Choices restaurant manager,
Orxyrotana, Qatar.
Mobile no: +97433538607.
E-mail: murali_shanmugam@yahoo.co.uk
DECLARATION
I have declared that the above information’s are true and best of my knowledge.
(A.Pandiarajan)