This document contains the resume of Abhishek Kumar. He has over 7 years of experience in hotel and restaurant management. He currently works as the Assistant F&B Manager at The Verda Saffron in Mangalore. Previously, he has worked as the Restaurant Manager at The Keys Hotel and Resorts in Kochi and as an F&B Executive at Beaumonde the Fern in Kochi. He holds a Bachelor's degree in Hotel Management from NIPS School of Hotel Management in Kolkata.

1. Abhishek Kumar
Email : abhishekkr44@gmail.com, SkypeID– abhishekkr44
Mobile No : +91 9108025401
EXPERIENCE SUMMARY
 7 years of experience in Hotel and Restaurant Management in the field of Hospitality
 Possess excellent communication abilities, Leadership and relationship management skills
 Manage large Team size
 Working knowledge in Hotel Software: MICROS, IDEAS, WINHMS, RMS etc.
EDUCATION
NIPS school Of Hotel Management, Kolkata
BHM-Bachelor of Hotel Management, 2008
Specializations:Food&Beverage Services
Honors - PTU,Jhalandhar,Punjab
AREA OF EXPOSURE / CURRENT JOB PROFILE
 The Verda Saffron,(Mangalore) june-15 to till Date
ASST. F&B Manager/ ACTING F&B Manager
 Analyzing and planning F&B outlets sales levels and profitability
 Taking responsibility for the business performance of the department
 Achieving sales target and ensuring profitability of the restaurant.
 Manages the day-to-day operation of the outlet in accordance with established policies and procedures.
 Motivates and gives direction to all employees
 Maintaining high standards of quality control, hygiene, health and safety
 Managing staff and providing them with Management & Guest feedback
 Performs duties in all aspects of hotel operations whenever needed
 Personally meet and farewell a minimum of 80% of restaurant customers
 Manages employee personal forms including hiring, performance evaluations, payroll and benefits
 Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objective
PREVIOUS EMPLOYMENT DETAIL
 The Keys Hotel and Resorts, Kochi ,June-14 to May 15
Restaurant Manager (Pre-opening Team)
 Analyzing and planning F&B outlets sales levels and profitability
 Taking responsibility for the business performance of the department
 Organizing marketing activities, such as promotional events and discount Schemes
 Planning and coordinating menus with F&B Manager
 Manages the day-to-day operation of the outlet in accordance with established policies and procedures.
 Recruiting, training and motivating staff
 Maintaining high standards of quality control, hygiene, and health and safety
 Managing staff and providing them with Management & Guest feedback

2.  Beaumonde the Fern, Kochi, Oct-12 to June-14
F&B Executive
 Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
 Adhere to bill paying procedures
 Conduct effective shiftbriefings ensuringall staff areawareof VIPs,special occasions,daily specials; emphasis on up
selling certain products; etc
 Encourage and motivate staff to provide optimum service during all shifts
 Share recommendations and guest comments to Chef and F&B Manager to reflect current customer profile
 Develop and implement Promotions Calendar for F&B; products in restaurant
 Manage special event concepts
 Handling Banquets parties and events as well
 Responsible for Banquets set up as per guest
 Manage customer database and utilize effective
 Managing Stock control based on F&B Manager Feedback and recommendations.
 Works with Superior in the preparation and management of the Department’s budget
 Up selling skills
 Munjoh ocean beach resort, Havelockisland- Oct-11 to Oct-12
Restaurant Captain
 Answering guest queries and door greeter.
 Utilize suggestive selling techniques of all menu items, desserts and beverages
 Going extra mile to get customer satisfaction
 Responsible for ordering, filling, assembling and serving all food and beverages in accordance with standards.
 CAST & CREW CAFEE, JEDDAH (KSA)-SEP-09 TO SEP-11
Senior waiter’s in-charge.
 Taking a restaurant reservation and reconfirming of reservation.
 Escorting the guest to their respective table.
 Answering the phone and door greeter.
 To ensure total guest satisfaction through prompt and efficient service in a courteous and Professional manner
 Utilize suggestive selling techniques of all menu items, desserts and beverages
 To Operate cash register or (POS) and responsible in handling money.
 The Rajgir Residency at Rajgir, India – May-08 to May-09
Captain in Dining Room
 Working in casual and formal dining rooms and at special events providing table service, billing procedure
 Fulfilled complete table service duties including taking food orders, placing orders, running orders to tables along
with clearing and setting tables
 Oversee day to day running of Dining hall.
 To ensure excellent customer service at all times
 Park Hotel (169 Rooms) at Kolkata, In–Nov-06 to Oct-07 (Final Year Internships)
Steward in Coffee Shop
 Oversee day to day running of the coffee shop
 Ensure standards are maintained and company procedures are adhered to at all times
 Check current stock levels and ensure availability of adequate stock based on inventory list shared by captain

3.  Worked with the restaurant to co-ordinate service and timing of events and meals
 Fulfilled complete table service duties including taking food orders, placing orders in MICROS
 System, running orders to tables, and clearing and setting tables
EXPOSITION QUALIFICATION
 Done 22 weeks industrial training from Fortune Landmark at Indore by Welcome Group, India in the four major
departments i.e. front office, housekeeping, food & Beverage service, food & beverage production
 Done 30 days vocational training from Radisson at Varanasi, India in housekeeping department
ADDITIONAL SKILLS
 Profound ability to anticipate guest needs and respond appropriately
 Excellence in customer service
 Ability to multitask
 Excellent Organizational skills
 Excellent written and verbal skills
PERSONAL DETAIL:
Date of Birth : 1st Jan, 1985
Nationality : Indian
Gender : Male
Marital Status : Single
Passport Number : H1515508
AFFIRMATIONS
I solemnly declare that the statements made by me in this form are correct to the best of my knowledge and belief.
Date: SIGNATURE
Place: ABHISHEK KUMAR