1 
Write a One Sentence 
Definition of Performance 
Management ?
2
3
Evaluation 
4
An effective performance 
evaluation is important in 
Organization & employee success 
5
• Performance evaluation is a systematic, 
periodic and an impartial evaluation process 
of the performance of each employee by 
his/her immediate superior; pertaining to 
his job description , his potentials to do 
better performance and its relationship to 
the goals of the organization 
6
Criteria for evaluation 
• Objectivity --- No personal interest 
• Appropriate – as per job description/ 
guidelines 
• Reliable – notations are prepared different 
occasions/persons 
• Accurate – Based on running commentary 
7
Measures of performance 
• Subjective – depends on personal behaviors-- 
- cooperation with others 
• Objective – output – numbers – procedures , 
absenteeism 
8
Aims of evaluation: 
• Ensure quality nursing care to patients 
• Ensure the nurse is an active participant in the 
organization’s goals and objectives 
• Assist nurses to learn about their strength and 
weakness.- improve morale 
• Enable work teams to assign according to their 
individual strength 
9
………AIMS…………… 
• Give feedback on performance to employees-identify 
training needs 
• Provide communication between employee 
and administration 
• Equal opportunities for employees 
• Salary increase, promotions disciplinary 
actions etc 
10
Tools to prepare Evaluation 
• The performance appraisal format 
• Guidelines for evaluation 
• Anecdotal notes – running commentary 
• Manual s of policies & procedures 
• Job description 
• Letters of appreciation, classes attended 
11
Principles of Evaluation 
• Based on assessment performance behavior 
• Time appropriate within evaluation period 
• Consistent : use similar evaluation format for 
all staff( categories) 
• No discrimination- age , gender, religion 
,race ,disability etc 
• The observations should be accurate – 
running commentary /guidelines ( strong& 
weak) 
12
…………………….Principles 
• Based on job description 
• Maintains confidentiality 
• Done by immediate superior 
• Discuss with employee( evaluatee) 
• 
13
Common errors in evaluation process 
• Central tendency- rated near the average or middle of 
the rating 
• Subjective assessment /favoritism 
• Halo effect – person’s one good character 
/performance to influence the entire evaluation – 
person’s one good character /performance to 
influence the entire evaluation 
• Horn’s effect – Allow one negative character 
/performance to influence entire evaluation 
• Rater Effect – Based on rater’s attitude towards rate 
14
…..errors 
• Primary or recent effect – Influenced by the 
behavior exhibited by the rate during early 
stages of review period(primary) or near the end 
of the the review period( recent) 
• Perpetual set – Assessment held by past held 
beliefs 
• Spillover effect – Allowing past performance 
rating to unjustifiably influence the current one 
• Status effect – Over rating( High level) under 
rating(low level 
15
…..errors 
• Partial rating – Basing the rating on the most 
recent period of time, not the total 
evaluation period 
• Similar to me —evaluating more favouably 
those who are similar to the rater 
• Favoritism – evaluating friends higher than 
other employees 
16
What Performance appraisals can achieve and 
contribute -- when they are properly managed 
• Clarifying, defining, redefining priorities and 
objectives 
• Motivation through achievement and feedback 
• Training needs and learning desires - 
assessment and agreement 
• Identification of personal strengths and 
direction - including unused hidden strengths 
• Career and succession planning - personal and 
organizational 
• Team roles clarification and team building 
17
• Appraisee and manager mutual awareness, 
understanding and relationship 
• Resolving confusions and misunderstandings 
• Reinforcing and organizational philosophies, 
values, aims, strategies, priorities, etc 
• Delegation, additional responsibilities, 
employee growth and development 
• Counseling and feedback 
18
Evaluation process 
• Prepare 
• Inform the evaluatee 
• Venue- private – free from interruptions 
• Layout- seating 
• Introduction 
• Review & measure 
• Agree on plans – improve – staff 
• Agree on supports – assistance to improve 
• Invite any points /questions 
• Close positively 
• Record main points 
19
Ministry Evaluation 
• The area H Nurse evaluate staff 
Format: 
• Personal data – CID 
• Leaves & Absenteeism 
• Warnings and punishment etc 
If staff transferred to another place during the 
year – evaluated in the area stayed more time 
and other in-charge contribute to this 
20
Nursing personnel--- 3 parts 
1. Individual performance efficiency – 
(10 statements) 
2. Team performance efficiency ( 4) 
3. Personal ability (5) 
Supervisory level has another session (4) 
------------------------------------------------------------ 
Scale 4 descriptions 1-2-3-4 (4th least) 
21
While entering the system automatically score 
according to all entry and the marks and % is 
given 
• Excellent : 100-90% 
• Very Good : 75- 89% 
• Good : 74- 51 % 
• Weak ( unsatisfactory) : 50< 
22
23

Performance Appraisal ...

  • 1.
    1 Write aOne Sentence Definition of Performance Management ?
  • 2.
  • 3.
  • 4.
  • 5.
    An effective performance evaluation is important in Organization & employee success 5
  • 6.
    • Performance evaluationis a systematic, periodic and an impartial evaluation process of the performance of each employee by his/her immediate superior; pertaining to his job description , his potentials to do better performance and its relationship to the goals of the organization 6
  • 7.
    Criteria for evaluation • Objectivity --- No personal interest • Appropriate – as per job description/ guidelines • Reliable – notations are prepared different occasions/persons • Accurate – Based on running commentary 7
  • 8.
    Measures of performance • Subjective – depends on personal behaviors-- - cooperation with others • Objective – output – numbers – procedures , absenteeism 8
  • 9.
    Aims of evaluation: • Ensure quality nursing care to patients • Ensure the nurse is an active participant in the organization’s goals and objectives • Assist nurses to learn about their strength and weakness.- improve morale • Enable work teams to assign according to their individual strength 9
  • 10.
    ………AIMS…………… • Givefeedback on performance to employees-identify training needs • Provide communication between employee and administration • Equal opportunities for employees • Salary increase, promotions disciplinary actions etc 10
  • 11.
    Tools to prepareEvaluation • The performance appraisal format • Guidelines for evaluation • Anecdotal notes – running commentary • Manual s of policies & procedures • Job description • Letters of appreciation, classes attended 11
  • 12.
    Principles of Evaluation • Based on assessment performance behavior • Time appropriate within evaluation period • Consistent : use similar evaluation format for all staff( categories) • No discrimination- age , gender, religion ,race ,disability etc • The observations should be accurate – running commentary /guidelines ( strong& weak) 12
  • 13.
    …………………….Principles • Basedon job description • Maintains confidentiality • Done by immediate superior • Discuss with employee( evaluatee) • 13
  • 14.
    Common errors inevaluation process • Central tendency- rated near the average or middle of the rating • Subjective assessment /favoritism • Halo effect – person’s one good character /performance to influence the entire evaluation – person’s one good character /performance to influence the entire evaluation • Horn’s effect – Allow one negative character /performance to influence entire evaluation • Rater Effect – Based on rater’s attitude towards rate 14
  • 15.
    …..errors • Primaryor recent effect – Influenced by the behavior exhibited by the rate during early stages of review period(primary) or near the end of the the review period( recent) • Perpetual set – Assessment held by past held beliefs • Spillover effect – Allowing past performance rating to unjustifiably influence the current one • Status effect – Over rating( High level) under rating(low level 15
  • 16.
    …..errors • Partialrating – Basing the rating on the most recent period of time, not the total evaluation period • Similar to me —evaluating more favouably those who are similar to the rater • Favoritism – evaluating friends higher than other employees 16
  • 17.
    What Performance appraisalscan achieve and contribute -- when they are properly managed • Clarifying, defining, redefining priorities and objectives • Motivation through achievement and feedback • Training needs and learning desires - assessment and agreement • Identification of personal strengths and direction - including unused hidden strengths • Career and succession planning - personal and organizational • Team roles clarification and team building 17
  • 18.
    • Appraisee andmanager mutual awareness, understanding and relationship • Resolving confusions and misunderstandings • Reinforcing and organizational philosophies, values, aims, strategies, priorities, etc • Delegation, additional responsibilities, employee growth and development • Counseling and feedback 18
  • 19.
    Evaluation process •Prepare • Inform the evaluatee • Venue- private – free from interruptions • Layout- seating • Introduction • Review & measure • Agree on plans – improve – staff • Agree on supports – assistance to improve • Invite any points /questions • Close positively • Record main points 19
  • 20.
    Ministry Evaluation •The area H Nurse evaluate staff Format: • Personal data – CID • Leaves & Absenteeism • Warnings and punishment etc If staff transferred to another place during the year – evaluated in the area stayed more time and other in-charge contribute to this 20
  • 21.
    Nursing personnel--- 3parts 1. Individual performance efficiency – (10 statements) 2. Team performance efficiency ( 4) 3. Personal ability (5) Supervisory level has another session (4) ------------------------------------------------------------ Scale 4 descriptions 1-2-3-4 (4th least) 21
  • 22.
    While entering thesystem automatically score according to all entry and the marks and % is given • Excellent : 100-90% • Very Good : 75- 89% • Good : 74- 51 % • Weak ( unsatisfactory) : 50< 22
  • 23.