Training needs assessment involves analyzing an organization, tasks, and performance to identify gaps that can be addressed through training or non-training methods. It is a process that determines what training is needed and helps create a superior workforce. The document outlines steps for conducting an organizational analysis, task analysis to identify performance discrepancies, and determining specific training needs by finding competency gaps in knowledge, skills, attitudes, and values related to tasks that need improvement. Training needs assessment helps decide how best to bridge any gaps, whether through changes to policies, tasks, processes or formal/informal training options.