Restaurants, hotels, casinos, stadiums and other hospitality businesses see a lot of payment transactions and in most cases, the servers/staff take the credit card away from the customers to process the payment. This payment experience is starting to change – and for good reason. Join our payments experts for this recorded webinar, entitled Pay-at-the-Table / Bringing Payments to the Consumer, to: -Take a deep dive into the pay-at-the-table solution -Gain insight into what’s driving the transition in the U.S. -Learn the various ways businesses can benefit from pay-at-the-table, including EMV-readiness, increased efficiencies and NFC-enablement -Explore pay-at-the-table use cases and opportunities -Discover what solutions are available and determine which ones are right for your business -Hear best practices for transitioning to pay-at-the-table

1. Pay-at-the-Table /
Bringing Payments
to the Consumer
MARCH 30, 2016

2. 1 Welcome

3. Agenda
 Introduction & Objective
 About Ingenico Group
 Restaurant Payments Today
 What is Pay-at-the-Table?
 Pay-at-the-Table / Benefits
 Pay-at-the-Table / Use Cases
 Pay-at-the-Table / Bluetooth vs. Wi-Fi
 Pay-at-the-Table / Best Practices / Lessons Learned
 Ingenico Group / Pay-at-the-Table Solutions
 Q&A

4. 4
Speaker Introduction
Greg Burch
Vice President of
Strategic Initiatives
Ingenico Group / North America
Tracey Stonebrook
Strategic Development
Account Manager
Ingenico Group / North America
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

5. 5
Poll
What percentage of regions outside the U.S., use
Pay-at-the-Table today?
A) None, it is brand new
B) 25%
C) 50%
D) 75%
E) 100%
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

6. About
Ingenico Group
2

7. 7
Global footprint / multi-local solutions
$1.8B
in 2015
88
sites across
the world
35
years of
payment
expertise
global reach
170
countries
78
nationalities
5.5K
employees
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

8. 8
• Security-focused / EMV, NFC, P2PE
• Seamless experience / in-store, out of store and onboard
• Innovative solutions / across industries and use cases
• Trusted partner / unmatched service and support
Ingenico Group U.S. / at a glance
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

9. 9
Trusted partner / from small merchants to global brands
Network of
1,000+
financial
institutions
Partner with
70%
of the Top 30
leading retail
brands
250K+
merchants
connected to our
platforms
Accepting
300+
payment methods
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

10. 3
Restaurant
Payments
Today

11. 11
Traditional restaurant environment
What happens in the traditional restaurant environment?
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

12. 12
Traditional restaurant environment
What's wrong with this process?
Inefficient Costly Chargebacks Not Secure
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

13. 4 Pay-at-the-Table

14. 14
Pay-at-the-Table / what is it?
Bringing Payments to the Consumer
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

15. 15
Pay-at-the-Table / how does it work?
Credit sale at
POS terminal
1 Print receipt2 Write tip on the
receipt
3
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

16. 16
Pay-at-the-Table / how does it work?
Credit sale at
POS terminal
1 Print customer
receipt only
3Select tip on
terminal
2
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

17. 4 Pay-at-the-Table /
Benefits

18. 18
Pay-at-the-Table / benefits
Wirelessly accept
EMV payments
Allow customers to
pay with phones
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

19. 19
Pay-at-the-Table / benefits
Improve efficiencies
Improve customer
engagement
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

20. 20
Pay-at-the-Table / benefits
Protect and improve
brand image
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

21. 5 Pay-at-the-Table /
Use Cases

22. 22
Traditional Payment Process / restaurant
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

23. 23
Traditional Payment Process / restaurant
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

24. 24
Traditional Payment Process / curbside pick-up
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

25. 25
Traditional Payment Process / curbside pick-up
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

26. 26
Pay-at-the-Table / beyond “the table”
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

27. 6 Pay-at-the-Table /
Bluetooth vs. Wi-Fi

28. 28
Pay-at-the-Table / bluetooth vs. wi-fi
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

29. 29
Pay-at-the-Table / bluetooth vs. wi-fi
Bluetooth Wi-fi
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

30. 7 Pay-at-the-Table /
Best Practices

31. 31
Entrance
P
O
S
P
O
S
Bar
Patio
Hostess
Desk
iPP320
iWL or
iPP
iWL
Pay-at-the-Table / best practices
iWL
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

32. 32
Pay-at-the-Table / best practices
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

33. 8
Pay-at-the-Table /
Ingenico Group
Solutions

34. 34
Ingenico Group / pay-at-the-table solutions
iWL Series
Pay-at-the-Table / Bringing Payments to the Customer 03/30/2016

35. Questions?
www.ingenico.us

36. 36
Ingenico Group / resources
Learn more:
• View our Pay-at-the-Table-resources:
 Cheat Sheet - http://info.ingenico.us/2016-payment-predictions
 Webpage - http://ingenico.us/expertise/pay-at-the-table
• Links will be emailed post-webinar
Pay-at-the-Table Bringing Payments to the Customer 03/30/2016

37. Thank You.