This document summarizes Knowlarity's new Outbound Call Center product for growing businesses. In 3 sentences: Knowlarity, a leading cloud telephony company, has introduced an Outbound Call Center product to help businesses actively search for and contact more customers, as simply advertising is no longer enough in today's competitive environment. The new product allows companies to upload customer leads, configure agents for automated outbound dialing with no wait time, and is meant to drive more business and growth for organizations through increased customer contact. A demo, user guide, and roadmap are provided showing how the Outbound Call Center can be integrated with CRMs and provide features like call transferring and whispering to support customer outreach.

1. KNOWLARITY
The Leading Cloud Telephony company in Emerging Markets
20th March

2. Today’s Competitive World
No longer sufficient to advertise
&
expect the market to come to us
by way of an inbound call
Existing customers need to be stroked
occasionally
to encourage them to be loyal
and
fewer new customers find us,
we have to go in search of them.

3. We are listening because

4. Endless Possibilities
Growth Gears Shapes
2016 2017 2018
Call Center First Client01
Growth/Stability
Multiple Customers
02
Outbound Dialer capability Ready
for Medium Organizations
03

5. Our Solution
Introducing
Outbound Call Center
Powered by Knowlarity

6. Overview: Outbound Call Center

7. More business for the organization
$Growth++

8. Page
Number
Outbound Call Center: Progressive Dialer Flow
Configure Agents Upload Leads
Automated Dialing
With no Customer
Wait Time
More Customers

9. Product Showcase
DEMO

10. Endless Possibilities
Inbound Call Center
First Customer
2016
2017
Mar
2018
Apr
2018
May
2018
Outbound Call Center
R1
Outbound Call Center
R3
●Robust Integration with Popular
CRMs
●OCC for missed &
disconnected calls
Outbound Call Center
R2
●Warm Call Transfer
●Call Whispering/Barging
Growth/Stability on Inbound
Call Center

11. Product Showcase
USER GUIDE
(click here)

12. Thank you