TQM is the act of improving and monitoring the excellence of product or service which is produced. Many organizations around the world apply TQM for competence and better service hence TQM completion is necessary and important. TQM is the new trend for organization environment and is not only for mechanical industry, manufacturing industry but also service industry like KFC.
Here we have chosen the company, KFC, to analyze its TQM practices.
Presentation Explains, that how organizations implement four functions of management in the organization. As KFC is well known name in fast foods as well as it is multinational organization. in this presentation me and my group members explores that how KFC use and implement four functions of management.
Useful for business, commerce, management sciences students.
TQM is the act of improving and monitoring the excellence of product or service which is produced. Many organizations around the world apply TQM for competence and better service hence TQM completion is necessary and important. TQM is the new trend for organization environment and is not only for mechanical industry, manufacturing industry but also service industry like KFC.
Here we have chosen the company, KFC, to analyze its TQM practices.
Presentation Explains, that how organizations implement four functions of management in the organization. As KFC is well known name in fast foods as well as it is multinational organization. in this presentation me and my group members explores that how KFC use and implement four functions of management.
Useful for business, commerce, management sciences students.
Casestudy on KFC through the lens of Proffesional ethics and valuesNidhiSingh619
This ppt covers the csr and professional ethics of the company KFC. The issues and the solutions related to the brand values which allows more transparency to the customer.
KFC of Pakistan Presentation by BBA 4th Semesters students. Prepared by Faraz Ali
its a Marketing Final project about to choose product and present it.
Harland Sanders, the man who would later be known as ‘The Colonel’, was born in 1890. In 1955 Sanders sold his two filling stations and began selling his chicken recipe to other restaurants, charging them 5 cents per chicken. This franchise operation turned out to be a very profitable model. There were 600 KFC restaurants, making it the biggest fast food chain in the US by 1963. Today, there are over 18,500 KFC outlets worldwide, each making a profit of around $1.2 million a year. Also, it is the world's second-largest restaurant chain, with 22,621 locations globally in 150 countries. They are one of the most popular fast-food chains in the world and they produce fried chicken, chicken sandwiches, wraps, french fries and etc. They even brought out a chicken-flavored nail varnish earlier this year. In this presentation, include about Introduction of KFC, Nature of KFC international business operations and The impact of the international PESTEL on the KFC
This presentation is about the marketing management of KFC. It has clearly mentioned about the background of KFC, Marketing mix, product,product life cycle, product levels, market segmentation, market targeting, market positioning, market environment and SWOT analysis of KFC.
Casestudy on KFC through the lens of Proffesional ethics and valuesNidhiSingh619
This ppt covers the csr and professional ethics of the company KFC. The issues and the solutions related to the brand values which allows more transparency to the customer.
KFC of Pakistan Presentation by BBA 4th Semesters students. Prepared by Faraz Ali
its a Marketing Final project about to choose product and present it.
Harland Sanders, the man who would later be known as ‘The Colonel’, was born in 1890. In 1955 Sanders sold his two filling stations and began selling his chicken recipe to other restaurants, charging them 5 cents per chicken. This franchise operation turned out to be a very profitable model. There were 600 KFC restaurants, making it the biggest fast food chain in the US by 1963. Today, there are over 18,500 KFC outlets worldwide, each making a profit of around $1.2 million a year. Also, it is the world's second-largest restaurant chain, with 22,621 locations globally in 150 countries. They are one of the most popular fast-food chains in the world and they produce fried chicken, chicken sandwiches, wraps, french fries and etc. They even brought out a chicken-flavored nail varnish earlier this year. In this presentation, include about Introduction of KFC, Nature of KFC international business operations and The impact of the international PESTEL on the KFC
This presentation is about the marketing management of KFC. It has clearly mentioned about the background of KFC, Marketing mix, product,product life cycle, product levels, market segmentation, market targeting, market positioning, market environment and SWOT analysis of KFC.
This is our analysis by comparing KFC and McD in their Strategic Management.
We are group study in Strategic Management class
Group member are: Jenny, Krysta, Roddy, and Sheby
IMBA CLASS. National Kaohsiung University of Science and Technology.
Whistleblowing and Whistleblower Protection Act. ICC Guidelines on Whistleblowing. Should the whisteblowing act be extended in the private sector?
I have uploaded it in the pdf format.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
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2. Introduction
• Founded by Harland Sanders in 1930.
• Fast food restaurant chain that specializes in Fried Chicken.
• KFC is a subsidiary of Yum! Brands, one of the largest restaurant
companies in the world.
• By December 2013, there were 18,875 KFC outlets in 118
countries and territories around the world.
• Most restaurants are furnished with images of the company
founder, Colonel Harland Sanders.
3. “Our passion, as a restaurant
company, is to put a YUM on people's
faces around the world, satisfying
customers every time they eat our
food and doing it better than any
other restaurant company”.
6. • Political
The political factors includes the government policies as KFC being
a foreign company to many countries so they have to obey the
policies of the Government of a particular country where the
business activities are being carried out. KFC has handled this
situation very tactfully and has obeyed the policies of the
Government as prescribe by the government in order to run this
kind of business.
Pricing policies, labelling of GM foods, animal rights campaign and
1998: BSE.
7. • Economic
•Income of the people
•The consumption behavior of the people plays an important role.
•Franchising facilitates set ups
•Support from major suppliers
•Growing market
8. • Social
•KFC target all the class including the upper class, upper middle
and lower middle class.
•Increased Vegetarianism
•They adapt the culture of the country where they are setup
9. • Technological
•KFC has strategy to introduce new technology whenever they think
that it is a time to introduce new technology.
•KFC always support the work of research & development in order
to introduce the new technology.
•Investment in technological innovations
Computer ordering (till system)
11. Competition
The fast food market in
the world is highly
competitive and KFC
faces a wide number
of direct and indirect
competitors. KFC’s
main competitors are
fast food chains such
as McDonald’s and
Domino’s
Consumer
KFC’s customer market
consists solely of the
consumer market.
KFC’s products are
bought by individuals
(males, females,
singles, and families).
Therefore, the product
range KFC offer should
appeal to as many
people within this
consumer market as
possible, to ensure that
the maximum amount
of products can be sold
16. Organizational Change
• Since its inception, KFC has evolved through several different
organizational changes. These changes were brought about due
to the changes of ownership that followed since Colonel Sanders
first sold KFC in 1964.
• In 1964, KFC was sold to a small group of investors that
eventually took it public. Heublein, Inc., purchased KFC in 1971
and was highly involved in the day to day operations. R.J.
Reynolds then acquired Heublein in 1982.
17. Organizational Change (contd.)
• R.J. took a more laid back approach and allowed business as
usual at KFC. Finally, in 1986, KFC was acquired by PepsiCo.
The PepsiCo management style and corporate culture was
significantly different from that of KFC.
19. Culture at KFC
• KFC believes in ALL people and create an environment where
everyone can contribute and live up to their potential
• Recognition is an integral part of the culture – they celebrate
things big and small
• Team members give each other recognition cards for on-the-spot
appreciation of a job well done and you’ll notice special pins on
employee uniforms for an accomplishment or milestone service
anniversary
• “We love celebrating the achievement of others and have lots of
fun doing it” – and this is a big reason our culture is renowned for
positive energy, teamwork, and fun
20. Practicing the Culture
• KFC aims to put a smile on the face of all their guests, but the
same goes for all their team members
• KFC makes a commitment to offer a great guest experience and
make the same commitment to their employees by providing
career opportunities in a safe and rewarding work environment
• Whether an employee are a Financial Analyst at the KFC U.S.
Restaurant Support Center in Louisville, Kentucky or a Shift
Supervisor at a restaurant in Austin, Texas, all share the same
heritage of great food, great service, and great jobs!
21. Values-Driven Recruitment
• To look for customer centric people.
• Looking for three character traits while recruiting-
• Respect for the customers
• Cheerfulness
• Neediness
• Team working ability
http://jobs.kfc.com/article/ourculture
“We love celebrating the achievement of others and have lots of fun doing it” – and this is a big reason our culture is renowned for positive energy, teamwork, and fun.