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Workflow	
  for	
  The	
  Organiza2onal	
  Development	
  Canvas	
  (ODC)	
  
                                                                 Universal	
  Problem-­‐Solving	
  Worksheet	
  




(-­‐)	
                                                                                       (+)	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  hFp://businessmodels.ning.com	
  &	
  hFp://twiFer.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
Detailed	
  Workflow	
  for	
  The	
  Organiza2onal	
  Development	
  Canvas	
  (ODC)	
  
                                                                 Universal	
  Problem-­‐Solving	
  Worksheet	
  




                                                                                        Ideas	
  
                                                                                       (To	
  Do)	
  




                            Product	
  
                                                                                                                             Bugs	
  in	
  Analogs	
  &	
  AnHlogs;	
  
               (Minimum	
  Viable	
  Product/	
  
                                                                                                                                           Precedents;	
  
                          Prototype/	
  
                                                                                                                                           B.U.M.P.	
  =	
  	
  
                 Pilot	
  (DraQ)	
  SoluHon/	
  
                                                                                                                             Big	
  Urgent	
  Market	
  Problem	
  
                  Complete	
  SoluHon)	
  


(-­‐)	
                                                                                       (+)	
  



                                                                                         Data	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  hFp://businessmodels.ning.com	
  &	
  hFp://twiFer.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
HEROES	
  
                                                       	
  
                                                       	
  
                                                       	
  
                                                      	
  
                                                      	
  
                                                      	
  
THE	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  
                           FOR	
  
LEAN	
  STARTUPS	
  AND	
  ESTABLISHED	
  BUSINESSES	
  
       Rapidly	
  Discover,	
  Grow,	
  Defend,	
  and/or	
  Renew	
  
        Profitable	
  Business	
  Models	
  and	
  Ecosystems	
  	
  
                                                     	
  
                                                     	
  
                                                     	
  
                                                     	
  
                                            Dr.	
  Rod	
  King	
  
                VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  	
  
ORGANIZATIONAL	
  
                                           DEVELOPMENT	
  CANVAS	
  
                                                                (Universal	
  	
  
                                                             Problem	
  Solving)	
  




                Strategic	
                                                                      Tac2cal	
  	
  
     Org.	
  Development	
  Canvas	
                                                  Org.	
  Development	
  Canvas	
  
                 (Conceptual	
  or	
  Strategic	
                                                    (Detailed	
  or	
  TacHcal	
  
                    Problem	
  Solving)	
                                                              Problem	
  Solving)	
  




Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  hFp://businessmodels.ning.com	
  &	
  hFp://twiFer.com/RodKuhnKing	
  
                                                 VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  
Strategic	
  Organiza2onal	
  Development	
  Canvas	
  (ODC)	
  
                                                                 Universal	
  Problem-­‐Solving	
  Worksheet	
  

 ENTERPRISE,	
  SYSTEM,	
  or	
  ORGANIZATION	
                                      Offer	
                                      CUSTOMERS	
  
  (Industry/Supply/Push	
  Infrastructure)	
                               (Value	
  ProposiMon)	
                     (Market/Demand/Pull	
  Infrastructure)	
  
  “Inside	
  the	
  Enterprise,	
  System,	
  or	
  OrganizaHon”	
                                                “Outside	
  the	
  Enterprise,	
  System,	
  or	
  OrganizaHon”	
  




                                                                                                                                                          Customer	
  
                                                                                                                                                          (Market)	
  
                                                                                                                                                          Problems/Goals/	
  
                                                                                                                                                          Jobs-­‐To-­‐Be-­‐Done	
  
                                                                                                                                                          	
  
                                                                                                                                                          	
  
                                                                                                                                                          	
  
                                                                                                                                                          	
  
                                                                                                                                                          	
  
                                                                                                                                                          	
  
                                                                                                                                                          	
  


Pain	
  (-­‐):	
  Cost;	
  Constraints	
  (Weaknesses;	
  Threats/Risks)	
                    Delight	
  (+):	
  Revenue;	
  DifferenMaMon	
  (Strengths;	
  Opp.)	
  




                                                          	
  Shared	
  Value	
  =	
  Delight/Pain	
  
                                    (AspiraMons;	
  Mission;	
  Vision;	
  Customer	
  Experience;	
  Trade-­‐off;	
  Profit)	
  


Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  hFp://businessmodels.ning.com	
  &	
  hFp://twiFer.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
Tac2cal	
  Organiza2onal	
  Development	
  Canvas	
  (ODC)	
  
                                                          Universal	
  Problem-­‐Solving	
  Worksheet	
  

 Suppliers/Inputs/	
               Process/Strategy	
                    Offer	
                      Retailers/Channels/	
                  Customers	
  
     Partners	
                                                     (Product/Service)	
               CRM/Promo2on	
                     (Problems/Goals/	
  
                                                                                                                                         Jobs-­‐To-­‐Be-­‐Done)	
  




                                  Employees/Brand	
                                                      Environment	
  
                                         	
                                                             (Trends/Forces)	
  
                                               	
  

                                         	
  
                                  Machinery/Infra’/	
  
                                  Technology/Place	
  




Pain	
  (-­‐):	
  Cost;	
  Constraints	
  (Weaknesses;	
  Threats/Risks)	
          Delight	
  (+):	
  Revenue;	
  DifferenMaMon	
  (Strengths;	
  Opp.)	
  




                                                     	
  Shared	
  Value	
  =	
  Delight/Pain	
  
                               (AspiraMons;	
  Mission;	
  Vision;	
  Customer	
  Experience;	
  Trade-­‐off;	
  Profit)	
  


       The	
  Visual	
  Layout	
  of	
  the	
  TacHcal	
  OrganizaMonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
 (www.businessmodelgeneraMon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaMve	
  Commons	
  AFribuMon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
Tac2cal	
  Organiza2onal	
  Development	
  Canvas	
  (ODC)	
  
                                                          Universal	
  Problem-­‐Solving	
  Worksheet	
  

 Suppliers/Inputs/	
               Process/Strategy	
                    Offer	
                      Retailers/Channels/	
                  Customers	
  
     Partners	
                                                     (Product/Service)	
               CRM/Promo2on	
                     (Problems/Goals/	
  
                                                                                                                                         Jobs-­‐To-­‐Be-­‐Done)	
  




                                  Employees/Brand	
                                                      Environment	
  
                                         	
                                                             (Trends/Forces)	
  
                                         	
  
                                               	
  

                                  Machinery/Infra’/	
  
                                  Technology/Place	
  




Pain	
  (-­‐):	
  Cost;	
  Constraints	
  (Weaknesses;	
  Threats/Risks)	
          Delight	
  (+):	
  Revenue;	
  DifferenMaMon	
  (Strengths;	
  Opp.)	
  




                                                     	
  Shared	
  Value	
  =	
  Delight/Pain	
  
                               (AspiraMons;	
  Mission;	
  Vision;	
  Customer	
  Experience;	
  Trade-­‐off;	
  Profit)	
  


       The	
  Visual	
  Layout	
  of	
  the	
  TacHcal	
  OrganizaMonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
 (www.businessmodelgeneraMon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaMve	
  Commons	
  AFribuMon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
TacMcal	
  ORGANIZATIONAL	
  DEVELOPMENT	
  CANVAS	
  including	
  Topics	
  of	
  Business	
  Model	
  Canvas	
  
                                                              Universal	
  Problem-­‐Solving	
  Worksheet	
  

         Key	
  Partners	
               Key	
  Ac2vi2es	
              Value	
  Proposi2on	
                 Customer	
                   Customer	
  Segments	
  
                (KP)	
                          (KA)	
                           (VP)	
                   Rela2onships	
  (CR)	
                 (CS)	
  



                                                                                                                 Channels	
  
                                                                                                                   (CH)	
  


                                         Key	
  Resources	
                                                  Environment	
  
                                                 (KR)	
                                                     (Trends/Forces)	
  




     (-­‐):	
  Cost	
  Structure	
                                                       (+):	
  Revenue	
  Streams	
  
                  (C$)	
                                                                             (R$)	
  




                                                                    	
  Shared	
  Value	
  (PROFIT)	
  



           The	
  Visual	
  Layout	
  of	
  the	
  TacHcal	
  OrganizaMonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
     (www.businessmodelgeneraMon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaMve	
  Commons	
  AFribuMon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
E	
  X	
  A	
  M	
  P	
  L	
  E	
  	
  
                                        	
  
Google’s	
  Present	
  Ecosystem	
  for	
  Search	
  Engine	
  Industry	
  
                             (1998)	
  
                                          	
  
Strategic	
  Organiza2onal	
  Development	
  Canvas	
  for	
  Google’s	
  Search	
  Engine	
  (1998)	
  
                                                                                 Universal	
  Problem-­‐Solving	
  Worksheet	
  

 ENTERPRISE,	
  SYSTEM,	
  or	
  ORGANIZATION	
                                                       Offer	
                                          CUSTOMERS	
  
  (Industry/Supply/Push	
  Infrastructure)	
                                                (Value	
  ProposiMon)	
                         (Market/Demand/Pull	
  Infrastructure)	
  

                               Google	
                                                         Fast,	
  Accurate,	
                                           Mass	
  Market	
  
                                  	
                                                            Relevant,	
  and	
                                             (Web	
  searchers)	
  
                                  	
                                                            Free	
  	
  Search	
  
                                  	
                                                            Results	
                                                      AdverMsers	
  
                            Search	
  Engine	
  
                              Industry	
  
                                                                                                Targeted	
  Ads	
                                                               Search	
  industry	
  
                                                                                                                                                                                sucks:	
  
                                                                                                “Don’t	
  be	
  evil”	
                                                         ExisHng	
  search	
  
                                                                                                                                                                                engines	
  
                                                                                                  Google	
  Search	
                                                            q have	
  lots	
  of	
  
                                                                                                       1.0	
  	
                                                                   irrelevant	
  
                                                                                                   (Adwords;	
                                                                     results	
  
                                                                                                    Adsense)	
                                                                  q complex	
  to	
  
                                                                                                        	
                                                                         navigate	
  
                                                                                                        	
                                                                      q untargeted	
  ads	
  


Pain	
  (-­‐):	
  Cost;	
  Constraints	
  (Weaknesses;	
  Threats/Risks)	
                                      Delight	
  (+):	
  Revenue;	
  DifferenMaMon	
  (Strengths;	
  Opp.)	
  
   q  LOW	
  Cost	
  Structure:	
                                                                                 q  LOW	
  MARGIN-­‐Revenue	
  Streams:	
  
   	
  	
  	
  	
  	
  	
  	
  	
  Partners/Affiliates;	
  Employees/IP;	
                                           	
  	
  	
  	
  	
  	
  	
  	
  Sale	
  (AucMon)	
  of	
  Ad	
  Spaces:	
  Adwords	
  
   	
  	
  	
  	
  	
  	
  	
  	
  Machinery/Equipment/IT	
  Infrastructure;	
                                     	
  
   	
  	
  	
  	
  	
  	
  	
  	
  Socware	
  Development;	
  MarkeMng	
  &	
  Sales	
                             q 	
  	
  	
  DifferenMaMon:	
  UncluFered	
  Interface;	
  Speed;	
  Ethics	
  


                                                                                      	
  Shared	
  Value	
  =	
  Delight/Pain	
  
                                        “To	
  organize	
  the	
  world’s	
  informaHon	
  and	
  make	
  it	
  universally	
  accessible	
  and	
  useful”	
  


Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  hFp://businessmodels.ning.com	
  &	
  hFp://twiFer.com/RodKuhnKing	
  
     The	
  visual	
  layout	
  of	
  the	
  Strategic	
  OrgDev	
  Canvas	
  is	
  inspired	
  by	
  Osterwalder	
  &	
  Pigneur’s	
  Business	
  Model	
  Canvas	
  (2010)	
  	
  
Tac2cal	
  Organiza2onal	
  Development	
  Canvas	
  for	
  Google’s	
  Search	
  Engine	
  (1998)	
  
                                                                            Universal	
  Problem-­‐Solving	
  Worksheet	
  

 Suppliers/Inputs/	
                         Process/Strategy	
                               Offer	
                                Retailers/Channels/	
                          Customers	
  
     Partners	
                                                                          (Product/Service)	
                         CRM/Promo2on	
                             (Problems/Goals/	
  
                                                                                                                                                                                Jobs-­‐To-­‐Be-­‐Done)	
  
    Stanford	
                                 Make	
  Socware;	
                              Fast,	
  Accurate,	
                      Google.com	
  
    University	
                               AucMon	
                                        Relevant,	
  and	
                        Affiliate	
  websites	
                    Mass	
  Market	
  
    	
                                         Keywords;	
                                     Free	
  	
  Search	
                                                               (Web	
  Searchers)	
  
    	
                                         Engage,	
  Acquire,	
                           Results	
                                 Word	
  of	
  Mouth	
  
                                               and	
  Retain	
  (EAR)	
                                                                                                         AdverMsers	
  
                                               Customers	
                                                                               Viral	
  Growth	
  
                                                                                               Targeted	
  Ads	
                                                               Search	
  industry	
  
                                            Employees/Brand	
                                                                             Environment	
                        sucks:	
  
    Affiliates	
                                                                                 “Don’t	
  be	
  evil”	
                                                         ExisHng	
  search	
  
                                             	
    	
                                                                                    (Trends/Forces)	
  
    (on	
  the	
  Web)	
                                     	
                                                                                                                engines	
  
                                               Staff/Brand/IP	
                                                                                                                 q have	
  lots	
  of	
  
                                                   	
                                            Google	
  Search	
                         InformaMon	
  
                                                                                                      1.0	
  	
                              Overload;	
                          irrelevant	
  
                                            Machinery/Infra’/	
  
                                                                                                  (Adwords;	
                              Yahoo;	
  Excite;	
                    results	
  
                                            Technology/Place	
                                                                                                                 q complex	
  to	
  
    Content	
  Creators	
                                                                          Adsense)	
                                Infoseek;	
  
                                                    IT	
  (Search)	
                                   	
                                     Overture	
                          navigate	
  
    (Websites)	
  
                                                  Infrastructure	
                                     	
                                                                      q untargeted	
  ads	
  


Pain	
  (-­‐):	
  Cost;	
  Constraints	
  (Weaknesses;	
  Threats/Risks)	
                                     Delight	
  (+):	
  Revenue;	
  DifferenMaMon	
  (Strengths;	
  Opp.)	
  
   q  LOW	
  Cost	
  Structure:	
                                                                                q  LOW	
  MARGIN-­‐Revenue	
  Streams:	
  
   	
  	
  	
  	
  	
  	
  	
  	
  Partners/Affiliates;	
  Employees/IP;	
                                          	
  	
  	
  	
  	
  	
  	
  	
  Sale	
  (AucMon)	
  of	
  Ad	
  Spaces:	
  Adwords	
  
   	
  	
  	
  	
  	
  	
  	
  	
  Machinery/Equipment/IT	
  (Search)	
  Infrastructure;	
                        	
  
   	
  	
  	
  	
  	
  	
  	
  	
  Socware	
  Development;	
  MarkeMng	
  &	
  Sales	
                            q 	
  	
  	
  DifferenMaMon:	
  UncluFered	
  Interface;	
  Speed;	
  Ethics	
  


                                                                               	
  Shared	
  Value	
  =	
  Delight/Pain	
  
                                     “To	
  organize	
  the	
  world’s	
  informaHon	
  and	
  make	
  it	
  universally	
  accessible	
  and	
  useful”	
  


       The	
  Visual	
  Layout	
  of	
  the	
  TacHcal	
  OrganizaMonal	
  Development	
  Canvas	
  is	
  adapted	
  from	
  The	
  Business	
  Model	
  Canvas	
  
 (www.businessmodelgeneraMon.com)	
  and	
  is	
  licensed	
  under	
  the	
  CreaMve	
  Commons	
  AFribuMon-­‐Share	
  Alike3.0	
  Un-­‐ported	
  License	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
           	
  	
  	
  	
  	
  	
  LEAN	
  STARTUP	
  COCKPIT	
  (LSC)	
  For	
  Organiza2onal	
  Development	
  Plan   	
        	
  Date:	
  …………………………….	
  
	
  
                 QuesMons	
  for	
  Organizing	
  and	
  Managing	
  the	
  Lifecycle	
  of	
  a	
  Business	
  Model/OrganizaMon/Ecosystem	
  
                                                                                 	
  

                 PAST:	
  Done	
  (History)	
                           PRESENT:	
  Doing	
  (Today)	
                         FUTURE:	
  To	
  Do	
  (Someday)	
  
                             	
                                                           	
  
                                                                                                                                                	
  
                                	
                                                       	
                                                         	
  
                                	
                                                        	
                                                        	
  
                                	
                                                        	
                                                        	
  
                WHAT	
  HAVE	
  YOU	
  DONE?	
                             WHAT	
  ARE	
  YOU	
  DOING?	
                       WHAT	
  DO	
  YOU	
  WANT	
  TO	
  DO?	
  
                            	
                                                           	
                                                        	
  
                       	
  
                     PAST	
                                                   PRESENT	
  	
                                             FUTURE	
  
           Organiza2onal	
  Dev.	
  Canvas	
                          Organiza2onal	
  Dev.	
  Canvas	
                        Organiza2onal	
  Dev.	
  Canvas	
  
               (Business	
  Model/                                        (Business	
  Model/                                      (Business	
  Model/
                  Ecosystem)	
                                               Ecosystem)	
                                             Ecosystem)	
  




       Copyright	
  2013.	
  Dr.	
  Rod	
  King.	
  rodkuhnking@sbcglobal.net	
  &	
  hFp://businessmodels.ning.com	
  &	
  hFp://twiFer.com/RodKuhnKing	
  
                                                        VDD	
  University	
  for	
  Leaders,	
  Managers,	
  and	
  Entrepreneurs	
  

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ORGANIZATIONAL DEVELOPMENT CANVAS (ODC) FOR GOOGLE'S BUSINESS MODEL AND ECOSYSTEM

  • 1. Workflow  for  The  Organiza2onal  Development  Canvas  (ODC)   Universal  Problem-­‐Solving  Worksheet   (-­‐)   (+)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  hFp://businessmodels.ning.com  &  hFp://twiFer.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 2. Detailed  Workflow  for  The  Organiza2onal  Development  Canvas  (ODC)   Universal  Problem-­‐Solving  Worksheet   Ideas   (To  Do)   Product   Bugs  in  Analogs  &  AnHlogs;   (Minimum  Viable  Product/   Precedents;   Prototype/   B.U.M.P.  =     Pilot  (DraQ)  SoluHon/   Big  Urgent  Market  Problem   Complete  SoluHon)   (-­‐)   (+)   Data   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  hFp://businessmodels.ning.com  &  hFp://twiFer.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 3. HEROES               THE  ORGANIZATIONAL  DEVELOPMENT  CANVAS   FOR   LEAN  STARTUPS  AND  ESTABLISHED  BUSINESSES   Rapidly  Discover,  Grow,  Defend,  and/or  Renew   Profitable  Business  Models  and  Ecosystems             Dr.  Rod  King   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs    
  • 4. ORGANIZATIONAL   DEVELOPMENT  CANVAS   (Universal     Problem  Solving)   Strategic   Tac2cal     Org.  Development  Canvas   Org.  Development  Canvas   (Conceptual  or  Strategic   (Detailed  or  TacHcal   Problem  Solving)   Problem  Solving)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  hFp://businessmodels.ning.com  &  hFp://twiFer.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs  
  • 5. Strategic  Organiza2onal  Development  Canvas  (ODC)   Universal  Problem-­‐Solving  Worksheet   ENTERPRISE,  SYSTEM,  or  ORGANIZATION   Offer   CUSTOMERS   (Industry/Supply/Push  Infrastructure)   (Value  ProposiMon)   (Market/Demand/Pull  Infrastructure)   “Inside  the  Enterprise,  System,  or  OrganizaHon”   “Outside  the  Enterprise,  System,  or  OrganizaHon”   Customer   (Market)   Problems/Goals/   Jobs-­‐To-­‐Be-­‐Done                 Pain  (-­‐):  Cost;  Constraints  (Weaknesses;  Threats/Risks)   Delight  (+):  Revenue;  DifferenMaMon  (Strengths;  Opp.)    Shared  Value  =  Delight/Pain   (AspiraMons;  Mission;  Vision;  Customer  Experience;  Trade-­‐off;  Profit)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  hFp://businessmodels.ning.com  &  hFp://twiFer.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 6. Tac2cal  Organiza2onal  Development  Canvas  (ODC)   Universal  Problem-­‐Solving  Worksheet   Suppliers/Inputs/   Process/Strategy   Offer   Retailers/Channels/   Customers   Partners   (Product/Service)   CRM/Promo2on   (Problems/Goals/   Jobs-­‐To-­‐Be-­‐Done)   Employees/Brand   Environment     (Trends/Forces)       Machinery/Infra’/   Technology/Place   Pain  (-­‐):  Cost;  Constraints  (Weaknesses;  Threats/Risks)   Delight  (+):  Revenue;  DifferenMaMon  (Strengths;  Opp.)    Shared  Value  =  Delight/Pain   (AspiraMons;  Mission;  Vision;  Customer  Experience;  Trade-­‐off;  Profit)   The  Visual  Layout  of  the  TacHcal  OrganizaMonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraMon.com)  and  is  licensed  under  the  CreaMve  Commons  AFribuMon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 7. Tac2cal  Organiza2onal  Development  Canvas  (ODC)   Universal  Problem-­‐Solving  Worksheet   Suppliers/Inputs/   Process/Strategy   Offer   Retailers/Channels/   Customers   Partners   (Product/Service)   CRM/Promo2on   (Problems/Goals/   Jobs-­‐To-­‐Be-­‐Done)   Employees/Brand   Environment     (Trends/Forces)       Machinery/Infra’/   Technology/Place   Pain  (-­‐):  Cost;  Constraints  (Weaknesses;  Threats/Risks)   Delight  (+):  Revenue;  DifferenMaMon  (Strengths;  Opp.)    Shared  Value  =  Delight/Pain   (AspiraMons;  Mission;  Vision;  Customer  Experience;  Trade-­‐off;  Profit)   The  Visual  Layout  of  the  TacHcal  OrganizaMonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraMon.com)  and  is  licensed  under  the  CreaMve  Commons  AFribuMon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 8. TacMcal  ORGANIZATIONAL  DEVELOPMENT  CANVAS  including  Topics  of  Business  Model  Canvas   Universal  Problem-­‐Solving  Worksheet   Key  Partners   Key  Ac2vi2es   Value  Proposi2on   Customer   Customer  Segments   (KP)   (KA)   (VP)   Rela2onships  (CR)   (CS)   Channels   (CH)   Key  Resources   Environment   (KR)   (Trends/Forces)   (-­‐):  Cost  Structure   (+):  Revenue  Streams   (C$)   (R$)    Shared  Value  (PROFIT)   The  Visual  Layout  of  the  TacHcal  OrganizaMonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraMon.com)  and  is  licensed  under  the  CreaMve  Commons  AFribuMon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 9. E  X  A  M  P  L  E       Google’s  Present  Ecosystem  for  Search  Engine  Industry   (1998)    
  • 10. Strategic  Organiza2onal  Development  Canvas  for  Google’s  Search  Engine  (1998)   Universal  Problem-­‐Solving  Worksheet   ENTERPRISE,  SYSTEM,  or  ORGANIZATION   Offer   CUSTOMERS   (Industry/Supply/Push  Infrastructure)   (Value  ProposiMon)   (Market/Demand/Pull  Infrastructure)   Google   Fast,  Accurate,   Mass  Market     Relevant,  and   (Web  searchers)     Free    Search     Results   AdverMsers   Search  Engine   Industry   Targeted  Ads   Search  industry   sucks:   “Don’t  be  evil”   ExisHng  search   engines   Google  Search   q have  lots  of   1.0     irrelevant   (Adwords;   results   Adsense)   q complex  to     navigate     q untargeted  ads   Pain  (-­‐):  Cost;  Constraints  (Weaknesses;  Threats/Risks)   Delight  (+):  Revenue;  DifferenMaMon  (Strengths;  Opp.)   q  LOW  Cost  Structure:   q  LOW  MARGIN-­‐Revenue  Streams:                  Partners/Affiliates;  Employees/IP;                  Sale  (AucMon)  of  Ad  Spaces:  Adwords                  Machinery/Equipment/IT  Infrastructure;                    Socware  Development;  MarkeMng  &  Sales   q       DifferenMaMon:  UncluFered  Interface;  Speed;  Ethics    Shared  Value  =  Delight/Pain   “To  organize  the  world’s  informaHon  and  make  it  universally  accessible  and  useful”   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  hFp://businessmodels.ning.com  &  hFp://twiFer.com/RodKuhnKing   The  visual  layout  of  the  Strategic  OrgDev  Canvas  is  inspired  by  Osterwalder  &  Pigneur’s  Business  Model  Canvas  (2010)    
  • 11. Tac2cal  Organiza2onal  Development  Canvas  for  Google’s  Search  Engine  (1998)   Universal  Problem-­‐Solving  Worksheet   Suppliers/Inputs/   Process/Strategy   Offer   Retailers/Channels/   Customers   Partners   (Product/Service)   CRM/Promo2on   (Problems/Goals/   Jobs-­‐To-­‐Be-­‐Done)   Stanford   Make  Socware;   Fast,  Accurate,   Google.com   University   AucMon   Relevant,  and   Affiliate  websites   Mass  Market     Keywords;   Free    Search   (Web  Searchers)     Engage,  Acquire,   Results   Word  of  Mouth   and  Retain  (EAR)   AdverMsers   Customers   Viral  Growth   Targeted  Ads   Search  industry   Employees/Brand   Environment   sucks:   Affiliates   “Don’t  be  evil”   ExisHng  search       (Trends/Forces)   (on  the  Web)     engines   Staff/Brand/IP   q have  lots  of     Google  Search   InformaMon   1.0     Overload;   irrelevant   Machinery/Infra’/   (Adwords;   Yahoo;  Excite;   results   Technology/Place   q complex  to   Content  Creators   Adsense)   Infoseek;   IT  (Search)     Overture   navigate   (Websites)   Infrastructure     q untargeted  ads   Pain  (-­‐):  Cost;  Constraints  (Weaknesses;  Threats/Risks)   Delight  (+):  Revenue;  DifferenMaMon  (Strengths;  Opp.)   q  LOW  Cost  Structure:   q  LOW  MARGIN-­‐Revenue  Streams:                  Partners/Affiliates;  Employees/IP;                  Sale  (AucMon)  of  Ad  Spaces:  Adwords                  Machinery/Equipment/IT  (Search)  Infrastructure;                    Socware  Development;  MarkeMng  &  Sales   q       DifferenMaMon:  UncluFered  Interface;  Speed;  Ethics    Shared  Value  =  Delight/Pain   “To  organize  the  world’s  informaHon  and  make  it  universally  accessible  and  useful”   The  Visual  Layout  of  the  TacHcal  OrganizaMonal  Development  Canvas  is  adapted  from  The  Business  Model  Canvas   (www.businessmodelgeneraMon.com)  and  is  licensed  under  the  CreaMve  Commons  AFribuMon-­‐Share  Alike3.0  Un-­‐ported  License  
  • 12.                                      LEAN  STARTUP  COCKPIT  (LSC)  For  Organiza2onal  Development  Plan    Date:  …………………………….     QuesMons  for  Organizing  and  Managing  the  Lifecycle  of  a  Business  Model/OrganizaMon/Ecosystem     PAST:  Done  (History)   PRESENT:  Doing  (Today)   FUTURE:  To  Do  (Someday)                           WHAT  HAVE  YOU  DONE?   WHAT  ARE  YOU  DOING?   WHAT  DO  YOU  WANT  TO  DO?           PAST   PRESENT     FUTURE   Organiza2onal  Dev.  Canvas   Organiza2onal  Dev.  Canvas   Organiza2onal  Dev.  Canvas   (Business  Model/ (Business  Model/ (Business  Model/ Ecosystem)   Ecosystem)   Ecosystem)   Copyright  2013.  Dr.  Rod  King.  rodkuhnking@sbcglobal.net  &  hFp://businessmodels.ning.com  &  hFp://twiFer.com/RodKuhnKing   VDD  University  for  Leaders,  Managers,  and  Entrepreneurs