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Develop Innovation Globally

Professor Martin Kupp
mkupp@escpeurope.eu
@martinkupp
1.	
  Innova)on	
  is	
  more	
  than	
  new	
  products	
  
The	
  innova)on	
  wheel	
  helps	
  to	
  visualize	
  the	
  
               innova)on	
  direc)on	
  




Source:	
  Mahon	
  Sawhney	
  2002	
  
The	
  example	
  of	
  Dell	
  
The	
  example	
  of	
  MAN	
  Ferrostaal	
  
                                           Products	
  
                                            (What)	
  
                                R&D	
  
                                                          PlaHorms	
  


           Networking	
                                              Solu8ons	
  



                                                                         Customers	
  
      Channels	
                                                           (Who)	
  
      (Where)	
  



          Logis8cs/	
  
                                                                    Customer	
  Experience	
  
          Supply	
  Chain	
  

                     Value	
  Chain	
                     Revenue	
  Model	
  
                                          Processes	
  
Source:	
  Mahon	
  Sawhney	
  2002	
       (How)	
  
The	
  example	
  of	
  ???	
  
                                           Products	
  
                                            (What)	
  
                                R&D	
  
                                                          PlaHorms	
  


           Networking	
                                              Solu8ons	
  



                                                                         Customers	
  
      Channels	
                                                           (Who)	
  
      (Where)	
  



          Logis8cs/	
  
                                                                    Customer	
  Experience	
  
          Supply	
  Chain	
  

                     Value	
  Chain	
                     Revenue	
  Model	
  
                                          Processes	
  
Source:	
  Mahon	
  Sawhney	
  2002	
       (How)	
  
2.	
  Aligning	
  strategy	
  and	
  innova)on	
  is	
  key	
  
                                                                                                       Strategy	
  
                                                                                     •  Where	
  to	
  compete?	
  	
  
                                                                                     •  How	
  to	
  compete?	
  	
  



                                                                                                   Cri)cal	
  Tasks	
  
                                                                                     •  The	
  3-­‐5	
  concrete	
  things	
  you	
  
                                                                                        need	
  to	
  do	
  to	
  execute	
  your	
  
              Human	
  Resources	
                                                      strategy	
                                                        Culture	
  
   •  Do	
  people	
  have	
  the	
  necessary	
                                                                                        •  What	
  are	
  the	
  norms,	
  values,	
  
      competencies?	
                                                                                                                      aMtudes,	
  and	
  behaviors	
  
   •  Are	
  they	
  mo)vated?	
                                                                                                           needed?	
  
                                                                                            Formal	
  Organiza)on	
  
                                                                                     •     Structure?	
  
                                                                                     •     Controls?	
  
                                                                                     •     Rewards?	
  
                                                                                     •     Careers?	
  
Following:	
  Tushman,	
  O'Reilly:	
  Winning	
  through	
  Innova.on	
  –	
  	
  
A	
  prac.cal	
  Guide	
  to	
  Leading	
  Organiza.onal	
  Change	
  and	
  Renewal	
  
3.	
  Strategy	
  AND	
  innova)on	
  depend	
  on	
  
                     your	
  )me	
  horizon	
  
Three	
  horizon	
  model	
  of	
  sustainable	
  business	
  development	
  
                                                                                                                     Tasks	
  of	
  
Business	
                                                                                                         management	
  
volume	
  
(cumulated)	
                                                                                                     Create	
  viable	
  
                                                                                   Horizon	
  3	
                 op)ons	
  for	
  fu-­‐	
  
                                                                                                                 ture	
  businesses	
  

                                                                                                                    Build	
  and	
  
                                                                Horizon	
  2	
                                    grow	
  start-­‐up	
  
                                                                                                                   businesses	
  

                                                                                                                   Protect	
  and	
  
                                             Horizon	
  1	
                                                        expand	
  core	
  
                                                                                                                    businesses	
  


                               Today	
                                                                Time	
  
Source:	
  Baghai/Coley/White,	
  1999	
  
4.	
  Cri)cal	
  tasks	
  will	
  follow	
  your	
  decision	
  

Characteris)cs	
  and	
  challenges	
  of	
  three	
  horizons	
  
                                                                                                     Horizon	
  3	
  

                                                                       Horizon	
  2	
  
                                             Horizon	
  1	
  

   Characte-­‐	
            •  Core	
  business	
               •  Fast	
  growing	
       •  Op)on	
  for	
  business	
  
   ris8cs	
                    of	
  today	
                       business	
                 of	
  the	
  future	
  
                            •  Limited	
  growth	
              •  Start-­‐up	
  phase	
   •  More	
  than	
  just	
  an	
  
                               poten)al	
                          of	
  lifecycle	
          idea	
  
                            •  High	
  profit	
  and	
           •  High	
  investment	
   •  Limited	
  invest-­‐	
  
                               cash	
  flow	
                       required	
                 ment	
  
   Management	
             •  Protect	
  and	
  expand	
       •  Build	
  and	
  grow	
   •  Seed	
  many	
  
   challenges	
                market	
  posi)on	
                 market	
  presen-­‐	
       different	
  op)ons	
  
                            •  Incremental	
  	
                   ce	
                     •  Develop	
  entre-­‐	
  
                               innova)on	
                      •  Bring	
  innova)on	
        preneurial	
  
                            •  Commodi)za)on	
                     to	
  marktes	
             behavior	
  
                               and	
  restructuring	
  
5.	
  You	
  have	
  to	
  seperate	
  horizon	
  3	
  
                                                         innova)on	
  teams	
  
  4	
  organiza8onal	
  designs	
  to	
  develop	
  and	
  deliver	
  innova8ons	
                                                                The scope of the ambidextrous organization

                                                                                                                                      Alignment of:       Exploitative Business         Exploratory Business
            Func8onal	
  designs	
                                            Unsupported	
  teams	
  

                      General	
                                                  General	
                                            Strategic intent           cost, profit              innovation, growth
                      Manager	
                                                  Manager	
  

                                                                                                                                                            operations, efficiency,   adaptability, new products,
                                                                                                                    Emerging	
        Critical tasks       incremental innovation      breakthrough innovation
          MfG	
           Sales	
          R&D	
                    MfG	
            Sales	
         R&D	
  
                                                                                                                    Business	
  


                                                                                                                                      Competencies               operational                 entrepreneurial

        Cross-­‐func8onal	
  teams	
                                 Ambidextrous	
  organiza8ons	
  
                                                                                                                                      Structure             formal, mechanistic              adaptive, loose
                      General	
                                                             General	
  
                      Manager	
                                                             Manager	
  
                                                                                                                                      Controls, rewards     margins, productivity          milestones, growth

                                                                      Exis8ng	
                                Emerging	
  
          MfG	
           Sales	
          R&D	
  
                                                                      Business	
                               Business	
                                    efficiency, low risk,    risk taking, speed, flexibility,
                                                                                                                                      Culture                quality, customers              experimentation
               Emerging	
  Business	
                           MfG	
   Sales	
   R&D	
                   MfG	
   Sales	
   R&D	
  

                                                                                                                                      Leadership role      authoritative, top down         visionary, involved
Source:	
  O'Reilly	
  III	
  /	
  Tushmann,	
  HBR	
  April	
  2004	
  
6.	
  You	
  will	
  have	
  a	
  hub-­‐	
  and	
  an	
  integrated	
  
                          R&D	
  network	
  simultaneously	
  




Source:	
  Gassmann,	
  Zedtwitz	
  1999	
  	
  



     Important	
  ques8ons	
  to	
  ask:	
  
     •  Do	
  we	
  have	
  the	
  competencies	
  centrally?	
  
     •  Does	
  regional	
  demand	
  require	
  adapted	
  or	
  new	
  solu)ons?	
  
     •  Is	
  the	
  demand	
  purely	
  regional	
  or	
  are	
  there	
  other	
  regions	
  with	
  similar	
  demand	
  (size	
  of	
  the	
  
        market	
  for	
  poten)al	
  new	
  solu)on)?	
  
7.	
  What	
  is	
  the	
  purpose	
  of	
  your	
  R&D	
  site?	
  

                        Home-­‐base	
  exploi)ng	
                       Home-­‐base	
  augmen)ng	
  

       Exploit	
  exis)ng	
  stock	
  of	
  knowledge	
         Develop	
  new	
  knowledge	
  
       Generally	
  located	
  close	
  to	
                    Close	
  to	
  ins)tu)ons	
  of	
  scien)fic	
  
       manufacturing	
  site	
                                  excellence	
  
       	
                                                       	
  
       Challenges:	
                                            Challenges:	
  
       •  Manage	
  growth	
                                    •  Finding	
  the	
  right	
  leader	
  (from	
  
       •  Enable	
  careers	
                                        outside?)	
  
       •  Respect	
  btw.	
  central	
  and	
                   •  Knowledge	
  transfer	
  back	
  to	
  
            decentral	
  R&D	
                                       headquarter	
  

       Underlying	
  challenge	
  is	
  the	
  transfer	
  of	
  knowledge.	
  Some	
  ideas:	
  
       •  Temporary	
  exchange	
  of	
  people	
  
       •  Inhouse	
  science	
  fairs	
  
       •  Transperent	
  performance	
  systems	
  
Source:	
  Kuemmerle,	
  W.	
  (1996)	
  
8.	
  Understanding	
  your	
  culture	
  is	
  key	
  to	
  
                kick-­‐start	
  innova)on	
  
• unplanned connections                    High	
                                                            • complex
• diversity                                                        network        communal                   • long term
• slack                                                                                                      • innovation all over
• radical                                  Sociability	
       Informality Fun     Teamwork                  • visionary leadership
• slow implementation                                                             Participation
                                                                                                             • planned, measured
• individuals                                                  fragmented         mercenary                  • incremental
• creative and completers                                                                                    • separated
• slack through autonomy                                           Cognitive         Market                  • no slack
• recruitment key                          Low	
                    Conflict        pressure                 • fast implementation

                                                             Low	
        Solidarity	
            High	
  



      Adapted	
  from	
  Goffee/Jones	
  
9.	
  Leadership	
  is	
  key	
  for	
  innova)on	
  
•  Encourage	
  new	
  ideas,	
  especially	
  from	
  below	
  and	
  from	
  unexpected	
  
   sources.	
  
•  Look	
  ahead,	
  not	
  behind.	
  The	
  past	
  is	
  prologue	
  but	
  not	
  necessarily	
  
   precedent.	
  
•  Leave	
  some	
  slack	
  for	
  experimenta8on,	
  whether	
  spare	
  )me	
  or	
  seed	
  
   money.	
  
•  Look	
  for	
  improvements,	
  not	
  cri)ques.	
  Encourage	
  collabora8on	
  toward	
  
   common	
  goals.	
  
•  Be	
  flexible.	
  Stress	
  substance	
  over	
  form,	
  ac)on	
  over	
  calendar.	
  Allow	
  for	
  
   unplanned	
  opportuni)es.	
  
•  Open	
  strategic	
  discussions	
  to	
  new	
  voices.	
  
•  Accept	
  that	
  stretch	
  goals	
  mean	
  some	
  things	
  won't	
  work.	
  Avoid	
  public	
  
   humilia)on;	
  promote	
  public	
  recogni8on	
  for	
  innova)ve	
  accomplishments.	
  
•  Foster	
  respect	
  for	
  people	
  and	
  their	
  talents.	
  
•  And	
  know	
  learning	
  is	
  an	
  impera)ve.	
  Everyone,	
  even	
  the	
  most	
  
   experienced,	
  must	
  be	
  open	
  to	
  learning.	
  
 Source:	
  Kanter,	
  R.	
  HBR	
  Blog,	
  2013	
  

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Develop Innovation Globally

  • 1. Develop Innovation Globally Professor Martin Kupp mkupp@escpeurope.eu @martinkupp
  • 2. 1.  Innova)on  is  more  than  new  products  
  • 3. The  innova)on  wheel  helps  to  visualize  the   innova)on  direc)on   Source:  Mahon  Sawhney  2002  
  • 4. The  example  of  Dell  
  • 5. The  example  of  MAN  Ferrostaal   Products   (What)   R&D   PlaHorms   Networking   Solu8ons   Customers   Channels   (Who)   (Where)   Logis8cs/   Customer  Experience   Supply  Chain   Value  Chain   Revenue  Model   Processes   Source:  Mahon  Sawhney  2002   (How)  
  • 6. The  example  of  ???   Products   (What)   R&D   PlaHorms   Networking   Solu8ons   Customers   Channels   (Who)   (Where)   Logis8cs/   Customer  Experience   Supply  Chain   Value  Chain   Revenue  Model   Processes   Source:  Mahon  Sawhney  2002   (How)  
  • 7. 2.  Aligning  strategy  and  innova)on  is  key   Strategy   •  Where  to  compete?     •  How  to  compete?     Cri)cal  Tasks   •  The  3-­‐5  concrete  things  you   need  to  do  to  execute  your   Human  Resources   strategy   Culture   •  Do  people  have  the  necessary   •  What  are  the  norms,  values,   competencies?   aMtudes,  and  behaviors   •  Are  they  mo)vated?   needed?   Formal  Organiza)on   •  Structure?   •  Controls?   •  Rewards?   •  Careers?   Following:  Tushman,  O'Reilly:  Winning  through  Innova.on  –     A  prac.cal  Guide  to  Leading  Organiza.onal  Change  and  Renewal  
  • 8. 3.  Strategy  AND  innova)on  depend  on   your  )me  horizon   Three  horizon  model  of  sustainable  business  development   Tasks  of   Business   management   volume   (cumulated)   Create  viable   Horizon  3   op)ons  for  fu-­‐   ture  businesses   Build  and   Horizon  2   grow  start-­‐up   businesses   Protect  and   Horizon  1   expand  core   businesses   Today   Time   Source:  Baghai/Coley/White,  1999  
  • 9. 4.  Cri)cal  tasks  will  follow  your  decision   Characteris)cs  and  challenges  of  three  horizons   Horizon  3   Horizon  2   Horizon  1   Characte-­‐   •  Core  business   •  Fast  growing   •  Op)on  for  business   ris8cs   of  today   business   of  the  future   •  Limited  growth   •  Start-­‐up  phase   •  More  than  just  an   poten)al   of  lifecycle   idea   •  High  profit  and   •  High  investment   •  Limited  invest-­‐   cash  flow   required   ment   Management   •  Protect  and  expand   •  Build  and  grow   •  Seed  many   challenges   market  posi)on   market  presen-­‐   different  op)ons   •  Incremental     ce   •  Develop  entre-­‐   innova)on   •  Bring  innova)on   preneurial   •  Commodi)za)on   to  marktes   behavior   and  restructuring  
  • 10. 5.  You  have  to  seperate  horizon  3   innova)on  teams   4  organiza8onal  designs  to  develop  and  deliver  innova8ons   The scope of the ambidextrous organization Alignment of: Exploitative Business Exploratory Business Func8onal  designs   Unsupported  teams   General   General   Strategic intent cost, profit innovation, growth Manager   Manager   operations, efficiency, adaptability, new products, Emerging   Critical tasks incremental innovation breakthrough innovation MfG   Sales   R&D   MfG   Sales   R&D   Business   Competencies operational entrepreneurial Cross-­‐func8onal  teams   Ambidextrous  organiza8ons   Structure formal, mechanistic adaptive, loose General   General   Manager   Manager   Controls, rewards margins, productivity milestones, growth Exis8ng   Emerging   MfG   Sales   R&D   Business   Business   efficiency, low risk, risk taking, speed, flexibility, Culture quality, customers experimentation Emerging  Business   MfG   Sales   R&D   MfG   Sales   R&D   Leadership role authoritative, top down visionary, involved Source:  O'Reilly  III  /  Tushmann,  HBR  April  2004  
  • 11. 6.  You  will  have  a  hub-­‐  and  an  integrated   R&D  network  simultaneously   Source:  Gassmann,  Zedtwitz  1999     Important  ques8ons  to  ask:   •  Do  we  have  the  competencies  centrally?   •  Does  regional  demand  require  adapted  or  new  solu)ons?   •  Is  the  demand  purely  regional  or  are  there  other  regions  with  similar  demand  (size  of  the   market  for  poten)al  new  solu)on)?  
  • 12. 7.  What  is  the  purpose  of  your  R&D  site?   Home-­‐base  exploi)ng   Home-­‐base  augmen)ng   Exploit  exis)ng  stock  of  knowledge   Develop  new  knowledge   Generally  located  close  to   Close  to  ins)tu)ons  of  scien)fic   manufacturing  site   excellence       Challenges:   Challenges:   •  Manage  growth   •  Finding  the  right  leader  (from   •  Enable  careers   outside?)   •  Respect  btw.  central  and   •  Knowledge  transfer  back  to   decentral  R&D   headquarter   Underlying  challenge  is  the  transfer  of  knowledge.  Some  ideas:   •  Temporary  exchange  of  people   •  Inhouse  science  fairs   •  Transperent  performance  systems   Source:  Kuemmerle,  W.  (1996)  
  • 13. 8.  Understanding  your  culture  is  key  to   kick-­‐start  innova)on   • unplanned connections High   • complex • diversity network communal • long term • slack • innovation all over • radical Sociability   Informality Fun Teamwork • visionary leadership • slow implementation Participation • planned, measured • individuals fragmented mercenary • incremental • creative and completers • separated • slack through autonomy Cognitive Market • no slack • recruitment key Low   Conflict pressure • fast implementation Low   Solidarity   High   Adapted  from  Goffee/Jones  
  • 14. 9.  Leadership  is  key  for  innova)on   •  Encourage  new  ideas,  especially  from  below  and  from  unexpected   sources.   •  Look  ahead,  not  behind.  The  past  is  prologue  but  not  necessarily   precedent.   •  Leave  some  slack  for  experimenta8on,  whether  spare  )me  or  seed   money.   •  Look  for  improvements,  not  cri)ques.  Encourage  collabora8on  toward   common  goals.   •  Be  flexible.  Stress  substance  over  form,  ac)on  over  calendar.  Allow  for   unplanned  opportuni)es.   •  Open  strategic  discussions  to  new  voices.   •  Accept  that  stretch  goals  mean  some  things  won't  work.  Avoid  public   humilia)on;  promote  public  recogni8on  for  innova)ve  accomplishments.   •  Foster  respect  for  people  and  their  talents.   •  And  know  learning  is  an  impera)ve.  Everyone,  even  the  most   experienced,  must  be  open  to  learning.   Source:  Kanter,  R.  HBR  Blog,  2013