The document outlines a framework featuring six 'pain solving actors' that assist in continuous pain solving and learning within business environments, promoting a cycle of pain-plan-do-review. It introduces a software for community pain solving and design aimed at improving performance in startups and companies by eliminating pain and accelerating learning. The content highlights various perspectives, metrics, and strategies for effective business management and innovation using these actors.

1. Six Pain Solving Actors
(Rod King’s Adapta0on of Rudyard Kipling’s Poem,“Six Honest Serving Men”)
I KEEP a family of six pain solving actors.
They teach me all I know about Con%nuous Pain Solving & Learning.
The parents are Timer and Spacer.
The children are Ques:oner and Planner and Doer and Reviewer.
They teach me to con;nuously use in Space and Time
the Pain Solving Cycle: Pain-Plan-Do-Review (PPDR).
I send the family of six pain solving actors over land and sea and air,
I send them east and west; I send them north and south.
I send them everywhere; I send them all over our fractal universe.
But aCer they have scien;fically and rigorously worked for me,
I give them all a rest while I sleep so that they can incubate ideas.
I let the family help me play the Rapid Experiment (XP) Game,
For the environment is vola;le, uncertain, complex, and ambiguous.
The six actors help me in improvement and innova;on projects,
For the family of pain solving actors is flexible and ambidextrous.
But different folk have different views;
I know an entrepreneur in a Startup —
He apparently keeps ten million pain solving actors,
They are straight, chao;c, unscien;fic, and get no rest at all!
He sends 'em abroad to do Waterfall Business Planning,
No wonder all his projects are costly, long, and wasteful … er, fail!
QUESTIONER
WHO - Pain
TIMER
(WHEN)
SPACER
(WHERE)
PLANNER
HOW - Plan
DOER
WHAT – Do
REVIEWER
WHY - Reviewer
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing

2. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
WHY
WHAT
HOW WHO
q Future (To Do) q Present (Doing) q Past (Done) WHEN:
WHERE: ….............................................

3. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
WHY
WHAT
HOW
q Future (To Do) q Present (Doing) q Past (Done) WHEN:
WHO
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

4. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
WHY
WHAT
HOW
q Future (To Do) q Present (Doing) q Past (Done) WHEN:
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

5. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
WHY
WHAT
HOW
q Future (To Do) q Present (Doing) q Past (Done)
Metrics
or KPIs
WHEN:
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

6. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
q Training Events
q Cer0fica0ons
q No. of Patents
Metrics
or KPIs
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
WHY
WHAT
HOW
q Engagement
q Acquisi0on
q Ac0va0on
q Future (To Do) q Present (Doing) q Past (Done)
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHEN:
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

7. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
q Training Events
q Cer0fica0ons
q No. of Patents
Metrics
or KPIs
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
WHY
WHAT
HOW
q Engagement
q Acquisi0on
q Ac0va0on
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHEN:
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
BUSINESS
MODEL
STRIP
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

8. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
q Training Events
q Cer0fica0ons
q No. of Patents
Metrics
or KPIs
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
WHY
WHAT
HOW
q Engagement
q Acquisi0on
q Ac0va0on
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F GOAL
HIERARCHY
q Descrip;on
q Goal
q Objec;ves
q Measures
q Targets
q Ini;a;ves
(Experiments)
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHEN:
H Y P O T H E S E S (PLAN: To Do) WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
BUSINESS
MODEL
STRIP
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

9. GOAL
HIERARCHY
q Descrip;on
q Goal
q Objec;ves
q Measures
q Targets
q Ini;a;ves
(Experiments)
BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
q Training Events
q Cer0fica0ons
q No. of Patents
Metrics
or KPIs
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
WHY
WHAT
HOW
q Engagement
q Acquisi0on
q Ac0va0on
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Customer
Benefits:
$; Non-$
Costs:
$; Non-$
Value Proposi;on/
Product/Service
Inputs
(Resources)
Processes
(Core Values)
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHEN:
H Y P O T H E S E S (PLAN: To Do) WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
BUSINESS
MODEL
STRIP
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

10. GOAL
HIERARCHY
q Descrip;on
q Goal
q Objec;ves
q Measures
q Targets
q Ini;a;ves
(Experiments)
BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
q VISION: ….............................
q STRATEGY: …........................
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
q Training Events
q Cer0fica0ons
q No. of Patents
Metrics
or KPIs
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
WHY
WHAT
HOW
q Engagement
q Acquisi0on
q Ac0va0on
q Future (To Do) q Present (Doing) q Past (Done)
VC VR O F
Channels
Customer
Benefits:
$; Non-$
Costs:
$; Non-$
Value Proposi;on/
Product/Service
Inputs
(Resources)
Processes
(Core Values)
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
BUSINESS
MODEL
STRIP
WHEN:
WHERE: ….............................................
H Y P O T H E S E S (PLAN: To Do) WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)

11. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
q Future (To Do) q Present (Doing) q Past (Done)
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Channels
Customer
Benefits:
$; Non-$
VC VR O F
Costs:
$; Non-$
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
Metrics
or KPIs
Value Proposi;on/
Product/Service
Inputs
(Resources)
WHY
WHAT
HOW
q Training Events
q Cer0fica0ons
q No. of Patents
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
q Engagement
q Acquisi0on
q Ac0va0on
Processes
(Core Values)
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHEN:
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
BUSINESS
MODEL
STRIP
q VISION: ….............................
q STRATEGY: …........................
WHERE: ….............................................

12. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
q Future (To Do) q Present (Doing) q Past (Done)
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Channels
Customer
FEEDBACK (F)
(Reac;on)
Benefits:
$; Non-$
VC VR O F
Costs:
$; Non-$
OUTPUT (TOOL)-(O)
q Func;onality
q Trade-off (-/+)
q Pain Relievers
q Delight Creators
q Pain Creators
VALUE
RECIPIENT (VR)
q Persona or Profile
q Job To Get Done
q Delight (+)
q Pain (-)
q Pain Solving
Ques;on (PSQ)
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
q VISION: ….............................
q STRATEGY: …........................
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
Metrics
or KPIs
Value Proposi;on/
Product/Service
Inputs
(Resources)
WHY
WHAT
HOW
q Training Events
q Cer0fica0ons
q No. of Patents
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
q Engagement
q Acquisi0on
q Ac0va0on
WHEN:
Processes
(Core Values)
VALUE
CREATOR (VC):
q Resources
q Ac;vi;es
q Values
q Happiness (+/-:
Delight/Pain)
q Partners; Investor
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHERE: ….........................................
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)

13. BUSINESS MODEL STRIP: 6 Pain Solving Actors (PSA) for Radically Improving the Performance of Startups and Companies
q Future (To Do) q Present (Doing) q Past (Done)
World’s First SoRware for Ideal Community Pain Solving & Design (CPSD)
“Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing
Channels
Customer
FEEDBACK (F)
(Reac;on)
Benefits:
$; Non-$
VC VR O F
Costs:
$; Non-$
OUTPUT (TOOL)-(O)
q Func;onality
q Trade-off (-/+)
q Pain Relievers
q Delight Creators
q Pain Creators
VALUE
RECIPIENT (VR)
q Persona or Profile
q Job To Get Done
q Delight (+)
q Pain (-)
q Pain Solving
Ques;on (PSQ)
Financial
(Value)
Perspec;ve
Learning &
Growth
Perspec;ve
Internal
Process
Perspec;ve
Balanced
Scorecard
q VISION: ….............................
q STRATEGY: …........................
Customer
(Channels; Ext. Stakeholder)
Perspec;ve
Metrics
or KPIs
Value Proposi;on/
Product/Service
Inputs
(Resources)
WHY
WHAT
HOW
q Training Events
q Cer0fica0ons
q No. of Patents
q Defects (Bugs)
q Cycle Time
q Throughput
q Reten0on
q Referral
q Market Share
q Engagement
q Acquisi0on
q Ac0va0on
Processes
(Core Values)
VALUE
CREATOR (VC):
q Resources
q Ac;vi;es
q Values
q Happiness (+/-:
Delight/Pain)
q Partners; Investor
q Revenue; Benefits
q Cost; Acquisi0on Cost
q Profit; Shared Value
WHEN:
WHERE: ….........................................
WHO
o Co-creators (Beneficiaries)
o Partners; Investors
o “Governors” (Other Par;es)
Business Model Strip (Stripped & Dynamic Project Canvas; Business Language System; Pipe)
Fastest Way to Describe, Map, Prototype, and Test
How a Business Model (System) Achieves Goals & New Year’s Resolu0ons