Organisational behaviour p pt case study 9
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This case study examines the variables that affect team effectiveness and performance. Arun, a team leader, set a sales target without communicating with the sales representatives. As a result, the representatives perceived the target as unachievable from the beginning. When the team achieved 70% of the target, Arun pressured them to reach 100% instead of motivating them. The representatives complained to Madhuraj about Arun's unacceptable behavior. Madhuraj must modify the representatives' perceptions before speaking to Arun. To be a good leader, Arun should communicate targets, understand problems, motivate instead of rebuke, control frustration, and act as a friend, philosopher and guide to the team.
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Case study on organizational behaviour
Cool Products is expanding its packaged condiments business to Rajasthan and is establishing a new production unit in Kota. They are considering two candidates for General Manager: Mr. Varun Tyagi, a production manager with 10 years of experience in the food industry, and Mr. Avinash Kale, an MBA holder with excellent academics and a task-oriented leadership style. As a consultant, the document analyzes the strengths and leadership styles of both candidates to determine that Mr. Varun Tyagi, with his relevant experience, supportive behavior traits, and consultative leadership style, would be the best choice for GM.
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Organizational Behavior Case Studies
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Any theories about motivation can be contradicted since these theories have many exceptions. It is important that these theories are considered general statements that have been confirmed through observational studies and are applicable only to the extent that they reflect and are influenced by individual behaviour. We might ask: “Why should we even pursue these topics if there are so many inconsistencies, exceptions, and variables that affect conclusions?”. If we are searching for scientific evidence that is universally applicable, we may be wasting our time, but if our goal is to better understand human behaviour and its impacts on personal performance, the insights gained from such theories and studies are invaluable.
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Organisational behaviour p pt case study 9
- 1. CASE STUDY It takes much more to be a team leader Presented by:FARAH DIBA DEEPALI KUREKAR SUBHADEEP DUTTA HARMANDEEP SINGH SAURABH
- 2. Leadership Leadership is the process of influencing the behavior of others to work willingly and enthusiastically for achieving predetermined goals. Leadership is an important ingredient for a successful organization.
- 3. Features of leadership. Leadership is a continous process of behavior. Leadership implies the existence of follower. Leadership involves a community of interest between the leader and his follower. Leadership involves an unequal distribution of authority among the leader and group member. Leader can influence their follower and subordinates.
- 4. Q1:- In the case what are the specific variables affecting the team effectiveness & performance? In the above case the variables responsible for the team effectiveness & performance are as follows : Arun didn’t communicate to the sales representatives before setting the target. From the beginning, the sales representatives had the wrong perception in their mind that the target was unachievable.
- 5. CONT…. Arun was disappointed with the performance of sales representatives & pressurized them rather than understanding their problems. When the sales representatives achieved 70% of the target, Arun still pressurized them for achieving 100% rather than motivating them. The behavior of Arun was not acceptable by the sales representatives & they complained to Madhuraj.
- 6. Q2. Do you feel Madhuraj should modify team members role before talking to Arun? Ans:- We think that Madhuraj should modify the team members before talking to Arun because the perception of the sales representatives was wrong which demotivated them itself. So it was necessary to make them focused on the prescribed target & make them competent enough to fulfil the common goal of the organisation.
- 7. Q3:- can you suggest ways by which arun can be made good team leader? Ans:- Yes we can suggest some ways by which Arun can be made a good team leader are as follows : Arun must communicate properly with his sales representatives before setting the target. Arun should analyze the problems of his sales representatives to find out where the failure actually was & to come out with the quickest suitable solutions. When they met the failure, as a team leader it is the responsibility of Arun to motivate them rather than rebuking them.
- 8. Cont… As a team leader, Arun should have the tendency to keep patience & must control his frustration to overcome the problems & to motivate his sales representatives. As a team leader, Arun should be a friend-philosopher-guide to his team.
- 10. THANK YOU