The document outlines the profile and operational structure of a logistics company established in 1989, detailing its operational areas, workforce, and branch network. It discusses the operations department's role in managing transportation logistics, including decision-making on routes, cost control, and the management of local and line operations. Additionally, it highlights the company’s recognition, awards, and various operational documents used in their processes.

1. Operation Induction
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2. Sr. No. Topic Slide No.
1 Company Profile at a Glance 03
2 Company’s Presence (Area Wise) 04
3 Recognition , Awards and Rewards 05
4 Concept of Operations Department 06 – 20
5 Organizational Structure of Operations Department 21
6 Introduction to Campus 22
7 Introduction to Operations Department (H.O) 23
8 Screenshots or Links of Documents used in Operations
Department
24
9 Documents used in Operations Department 25
10 Process Flow of Operations Department 26
11 Central Operation Team Information 27
12 Reach Central Operations Department At ….. 28
INDEX
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3. 1) Establishment year – 1989
2) Type of Industry – Transport / Logistics
3) Presence in States – 1) Gujarat
2) Maharashtra
3) Goa
4) Karnataka
5) Tamilnadu
4) No. of Branches – 100 +
5) No. of Hubs – 12
6) No. of workforce – 750 +
7) Franchisee Branches – 25
8) Type of workforce –
1) Loaders (for Loading / Unloading)
2) Trainee
3) On roll
4) Franchise Staff
9) Annnual Turnover
Company Profile At A Glance -
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4. Company’s Presence (Area Wise) -
Satara H.O
Gujarat GoaMaharashtra Tamil Nadu
Ahmadabad
(05)
Changodhara
(03)
Rajkot (03)
Vapi (06)
Vadodara (03)
Manjusar (03)
Padra (03)
Mumbai (07)
Pune (06)
Nagar (02)
Aur’bad (05)
Nasik (05)
Satara (07)
Sangali (06)
Kolhapur (04)
Bicholim
Kundaim
Mapusa
Verna
Belgaum (06)
Yeshwantpur
(03)
Bommsandra
(03)
Whitefield
(02)
Karnataka Hub
Chennai (03) Ah’bad
Vadodara
Vapi
Mumbai
Bhiwandi
Pune
Aur’bad
Nasik
Satara
Kolhapur
Goa
Belgaon
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5. Recognition , Awards and Rewards –
Sr. No. Award Organized by Year
01 Rashtriya Nirman Ratna Award Indian Organization for business
research and development
2006
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6. Concept of Operation Department –
1) Central point of transport business.
2) Deals with decision of
Routes,
Vehicles,
Purchase,
Weight and Fright Loss,
Market Vs. Standard Share.
3) Responsible for smooth working of transportation.
4) Use of Web Trans (System similar to ERP.)
5) HO Operations monitors and controls all Branches and Hubs.
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7. Concept of Operation Department –
1) Analysis of growth of our business.
2) Report Generation
3) Tracking of Losses and Leakages in our businesses.
4) Cost Control - by Weight and Fright Loss control , Market Research
5) Payment w.r.t our contract in case of Shortage / Damage.
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8. Concept of Operation Department –
1) Local Operations :
Consignment (Good) is collected from or delivered to local area of Branch.
Eg. - Collection – From Cooper Corporation Company, Satara to Satara Branch
Delievery - From Satara Branch to Tata Motors, Pune
Cooper
Corp. Satara
Satara Branch
/ Hub
Pune Branch
/ Hub
Tata Motors,
Pune
Local Operation (Collection) Local Operation (Delievery)
Line
Operation
Mkt. Or Attached
Vehicle
Mkt. Or Attached
Vehicle
ACPL Vehicle
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9. Concept of Operation Department –
1) Local Operation :
Attached Or market vehicles are used.
We pay to the market vehicle according to the weight carried. (Per Kg System).
Documents used for Local Operations :
LCM - Local Collection Memo
GDM Collection - Goods Dispatch Memo
LDM - Local Delievery Memo
GDM Delivery - Goods Dispatch Memo
System
Generated
Documents
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10. Concept of Operation Department –
2) Line Operations :
Consignment (Good) is collected from or delivered to Branch / Hub.
Eg. - Collection – From Satara Branch or Hub
Delievery - From Satara Branch to Pune Branch or Hub
Cooper
Corp. Satara
Satara Branch
/ Hub
Pune Branch
/ Hub
Tata Motors,
Pune
Local Operation (Collection) Local Operation (Delievery)
Line
Operation
Mkt. Or Attached
Vehicle
Mkt. Or Attached
Vehicle
ACPL Vehicle
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11. Concept of Operation Department –
2) Line Operation :
Above 100 km. , we consider it as Line Operation.
For long distance.
Payment – according to fixed rate for fixed route. – Described in “Purchase Contract.”
Assumptions – Vehicle expenses, Road Expenses, Other Overheads.
Dimensions of vehicle – Capacity ≥ 8 metric tone, Length ≥ 20 feet …… fixed.
Documents used for Local Operations :
LHS - Lorry Higher Sheet / Statement
GDM Collection - Goods Dispatch Memo
TUR - Truck Unloading Report
GDM Delivery - Goods Dispatch Memo
System
Generated
Documents
G.D.M L.H.S T.U.R 11Prepared by - Omkar Tembe

12. Concept of Operation Department –
2) Line Operation :
Branch
Branch
Hub
Hub
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13. Concept of Operation Department –
3) Weight Loss and Fright Loss :
Capacity – 60 Persons
Actual Seats Occupied – 40 persons
Loss – Charges of 20 persons
In Logistics,
We use weight …… Eg. Capacity – 100 kg
Occupied Weight …….. 80 kg
Loss – 100 – 80 = 20 kg
Branch / Hub 1 Branch / Hub 2
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14. Concept of Operation Department –
3) Weight Loss and Fright Loss :
Box + Material of different Customers.)
5) Maximum weight is occupied by the vehicle.
6) Calculation of Weight and Fright Loss –
One vehicle is arranged from Mumbai to Belgaon route with capacity 10 M.T. Charges for
vehicle is Rs. 10,000/- , But We have occupied 8 M.T.
Capacity of Vehicle - 10 M.T
Material Loaded - 08 M.T
Weight Loss - 02 M.T
Rs. 10,000 / 10 M.T - Rs. 1 / Kg.
Rs. 10,000 / 08 M.T - Rs. 1.25 / kg.
Fright Loss - 1.25 * 2 M.T = Rs. 2500/-
To avoid Weight and Fright Loss,
1) Use of Web Trans System
2) Use of Route tracking system
3) Arrangement of vehicle on the needy route
4) Sending multiple materials from One Vehicle. (Company’s Stationary + Document
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15. Concept of Operation Department –
3) Shortage and Damage :
Shortage -
Quantity On G.C (Goods
Consignment) = 100
Vehicle reaches at
Destination’s (Receiver’s)
Branch / Hub
Quantity at Destination’s
(Receiver’s) Branch / Hub =
90
Shortage = 10
Quantity
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16. Concept of Operation Department –
3) Shortage and Damage :
Damage -
Material Sent through
one branch / hub.
Broken / Damaged
material received
In Case of Damage –
Material (Good) is
Damaged
Packing (Wrapping) is
Damaged
Remove
damaged
Packing.
Re-pack
(Re-wrap
Material)
Dispatch
it.
Generate
Case of
Damage
through
System
Take
approval
of Party
Resolve
Case ID
Imp - If we couldn’t deliever proper material to the party, we try to bare the cost through
claim. But, we try to find responsible person or vehicle for the loss and debit the cost to it.
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17. Concept of Operation Department –
4) On Time Delievery –
 Every consignment has its own scheduled delievery time.
 At the time of booking , system generates it’s delievery schedule and time.
 If we close that consignment before or in time, our goodwill gets increased.
Delievery Schedule –
Sr. No. Distance in KM Scheduled Time
1 0 to 300 km Next Day
2 300 to 500 km Second Day
3 500 to 750 km Third Day
4 750 km and above Fourth Day
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18. Concept of Operation Department –
5) Mkt. Vs. Std and Market Share –
Market Vehicle – In the cases, where our (Avinash Carrier’s) Vehicle is not available, We hire
vehicle from market on rent for the specific consignment. That vehicle is
market vehicle.
Sometimes, we have to pay more charges than our fixed fright. It means,
we paid more amount than ACPL standard.
For such cases, approval system is there.
Branch
generates
Case
Approval from
Area / Cluster
Manager
Approval from
DGM of
concerned area
Operations
Dept. Updates in
System
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19. Concept of Operation Department –
6) Payment Method –
Docs. Required for payment –
1) Yellow copy of L.C.M, L.D.M For Local Vehicle Vendor
2) Yellow copy of L.H.S,G.D.M,T.U.R For Line Vehicle
For Attached Vehicle
a) Kg. Basis Vehicle –
15 days credit period for payment is given by us. After 15 days of reception of vehicle memo
to us, we perform Online Payment, within a week for that Memo.
b) Local Vehicle (L.C.M and L.D.M Memo)
30 days credit period is given by us. After receiving vehicle memo, we perform Online
Payment, within a week for that Memo.
c) Line Vehicle –
30 days credit period is given by us. After receiving Vehicle Memo , we perform Online
Payment, within 15 days for that Memo.
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20. Concept of Operation Department –
6) Payment Method –
For Market Vehicle
 Daily payment system is used.
 After getting Memo of market vehicle, we pay charges online within a day.
 (Cash transfer from our account to Vehicle’s Owner's Account.)
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21. Organizational Structure of Department –
Operation Manager
21
Shortage
&
Damage
On Time
& Weight
Loss
Attached
Vehicle
Market
Vehicle
Short Damage
Excess
Debit Note
Compliance
Line
Operation
Local
Operation
Vehicle
Payment
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22. Head Office Campus
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23. Introduction to Operations Department –
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24. List of Documents related to Operations -
1) L.H.S Lorry Hire Sheet
2) G.D.M Goods Dispatch / Delievery Memo
3) G.C Goods Consignment
4) Consigner The party, which wants to send material
5) Consignee The party, to whom, the material is to be sent
6) T.U.R Truck Unloading Report
7) L.C.M Local Collection Memo
8) L.D.M Local Delievery Memo
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25. Operations - OPERATIONS DEPARTMENT PROCESS FLOW.docx
Process Flow for Operations Department -
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26. 1) Regional Manager-logistics
2) Operation Incharge
3) Operation Executive
4) Operation Executive
5) Operation Executive
6) Operation Executive
7) Operation Executive
8) Operation Executive
9) Operation Executive
10) Operation Executive
11) Operation Executive
12) Operation Executive
13) Operation Executive
14) Operation Executive
15) Operation Executive
16) Operation Executive
Central Operations Team Information -
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27. Reach Operations of ACPL (H.O) At –
1) http://www.acplcargo.com
2) shortexcess@acplcargo.com
3) oplocal@acplcargo.com
4) opontime@acplcargo.com
5) opline@acplcargo.com
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28. Thank You !!!
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