The document outlines a lesson plan for an MBA course in Operations Management at a business school in Coimbatore, India. The 45-hour course will cover key topics in operations management across 5 units, including forecasting, capacity planning, facility location, materials management, and scheduling. Students will be evaluated based on attendance, assignments, internal assessments, and an end-semester exam. Teaching methods will include lectures, discussions, videos, assignments, and seminars. The course aims to equip students with fundamentals and an overview of operations management and its importance for business.

1. Approved by AICTE – New Delhi & Affiliate to ANNA UNIVERSITY – Chennai
545, Sathy Main Road, Kurumbapalayam (post), Coimbatore – 641 107
LESSON PLAN
DEGREE - MBA (2013 - 2014 ) SEMESTER II TARGET SESSIONS - 45 Hrs
COURSE CODE -BA7201 COURSE TITLE - OPERATIONS MANAGEMENT
FACILITATOR - Mrs. SARANYA PB
AIM:
To equipthe studentswiththe fundamentalsanda broadoverview aboutthe fieldthe Operationsand
itsimportance everybusiness
COURSE OBJECTIVE:
 To provide a broad introduction to the field of operations management.
 To give insight about the different
 Concepts,
 Strategies,
 Tools and techniques dealt with the transformation process.
 Provides an overview to guide and manage the transformation process that can lead to
competitive advantage.
LEARNING OUTCOMES:
 Helps students to understand the operational decisions in managing a business either
manufacturing or services.
 Helps the students formulate new strategies that would enhance the functions at operational
levels
 Enriches the importance of Operations for an organization
COURSE DELIVERY:
Facilitate the studentsthroughtheoryandpractical applications.Todeveloptrue interest in the subject
three text bookstand several reference books are prescribed as the sources of study material. The
teachingmethodologieswill include lecture,discussionsthroughPPT’s,Videoshow,Assignment writing
and seminars.Studentscanapproachthe course facilitator for any clarifications in the subject and also
refer relevant sources for their assignment and seminars.
GRADING PATTERN

2. No. Component Unit Score Times Total Score Weight
1 Attendance* 05 05
2 Internal Assessment Tests 50 3 100 10
3 Assignments - 5 - -
4 End Semester Examination 100 1 100 80
Total 100
ATTENDANCE MARKS
Percentage of Attendance Weight
96-100 5
91-95 4
86-90 3
81-85 2
76-80 1
CLASS PARTICIPATION:
It means physical, mental and intellectual participation in class. Students are expected to read
well in advance for active participation in class. They need to contribute to the academic
discussion in every session and quality of such contribution must be appreciable. They are
welcome to share their practical experiences, provided those are relevant and related to topic.
COURSE PLAN
SESSION CONTENT PEDAGOGY RESOURCES
UNIT I - INTRODUCTION TO OPERATIONS MANAGEMENT
1
Overviewof the subjectandthe
purpose of learning
VIDEOS
2
ProductionbasedManagement
Game
CLASS ROOM ROLE PLAY
3
Introductionandoverviewof
OperationsManagement
WHITE BOARD TB - 1 , CH - 1 , Pg: 4
4
Nature,Importance &historical
developmentOperations
Management
WHITE BOARD TB - 1 , CH - 1 , Pg: 4
5
Transformationprocesses,current
prioritiesand recenttrends;
WHITE BOARD TB - 1 , CH - 1 , Pg: 5 - 9
6
Differencesbetweenservicesand
goods,a systemperspective,
functions,challenges
WHITE BOARD TB - 2 , CH - 1 , Pg: 4

3. 7 OperationsStrategy –Strategicfit WHITE BOARD TB - 2 , CH - 1 , Pg: 10 - 15
8 strategicframework WHITE BOARD TB - 2 , CH - 1 , Pg: 10 - 15
9 SupplyChainManagement WHITE BOARD TB - 1 , CH - 9 , Pg: 276
UNIT II FORECASTING, CAPACITY AND FACILITY DESIGN
9
DemandForecasting – Need,Types,
ObjectivesandSteps.
WHITE BOARD
TB - 2 , CH - 4 , Pg: 10 - 73
TB -1 , CH - 3, Pg: 58 - 90
10
Overviewof Qualitativeand
Quantitative methods.
WHITE BOARD
TB - 2 , CH - 4 , Pg: 10 - 77
TB -1 , CH - 3, Pg: 58 - 90
11
CapacityPlanning– Long range,
Types,Developingcapacity
alternatives.
WHITE BOARD TB - 2 , CH - 3 , Pg: 10 - 40 - 57
12
Overviewof salesandoperations
planning.
WHITE BOARD TB - 2 , CH - 3 , Pg: 10 - 40 - 57
13 Overviewof MRP,MRP II andERP. WHITE BOARD TB - 1, CH - 15, Pg:481 - 495
14 Problems - MRP I WHITE BOARD TB - 1, CH - 15, Pg:481 - 495
15 Problems - MRP I WHITE BOARD TB - 1, CH - 15, Pg:481 - 495
16 Problems - MRP II WHITE BOARD TB - 1, CH - 15, Pg:481 - 495
17
FacilityLocation – Theories,Stepsin
Selection,LocationModels.
WHITE BOARD
TB - 2 , CH - 5 , Pg: 94 - 122
TB -1 , CH - 10, Pg:58 - 304
18
FacilityLayout– Principles,Types,
Planningtoolsandtechniques.
WHITE BOARD
TB - 2 , CH - 5 , Pg: 94 - 122
TB -1 , CH - 4, Pg: 58 - 115
UNIT III DESIGN OF PRODUCT, PROCESS AND WORK SYSTEMS
19
ProductDesign – Influencingfactors,
Approaches
WHITE BOARD TB - 1 , CH - 4 , Pg: 102, 150
20
Legal,Ethical and Environmental
issues.
WHITE BOARD TB - 1 , CH - 4 , Pg: 102, 150
21 Process – Planning,Selection WHITE BOARD TB -1 , CH - 3, Pg: 56 -61
22 Strategy,Major Decisions. WHITE BOARD TB -1 , CH - 3, Pg: 56 -61
23 Work Study – Objectives,Procedure. WHITE BOARD TB -2 , CH - 17 Pg: 387 - 405
24 MethodStudyand MotionStudy. WHITE BOARD TB -2 , CH - 17 Pg: 387 - 405
25 Work Measurement WHITE BOARD TB -2 , CH - 17 Pg: 387 - 405
26
Productivity –and Measuring
Productivity
WHITE BOARD LECTURE NOTES
27 Methodsto improve productivity WHITE BOARD LECTURE NOTES
UNIT IV MATERIALS MANAGEMENT
28
MaterialsManagement – Objectives,
Planning,BudgetingandControl
WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238

4. 29
Purchasing– Objectives,Functions,
Policies,VendorratingandValue
Analysis
WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
30
StoresManagement – Nature,
Layout,ClassificationandCoding
WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
31
Inventory –Objectives,Costsand
control techniques.Overview of JIT.
WHITE BOARD
TB - 1, CH -17 , Pg:542
TB - 2, CH - 9, Pg:205 - 238
32 InventoryControl - Problems WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
33 InventoryControl - Problems WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
34
MRP basedonInventoryControl -
Problems
WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
35
MRP basedonInventoryControl -
Problems
WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
36
MRP basedonInventoryControl -
Problems
WHITE BOARD
TB - 1, CH -12 , Pg:302
TB - 2, CH - 9, Pg:205 - 238
UNIT V SCHEDULING AND PROJECT MANAGEMENT
36
ProjectManagement – Scheduling
Techniques,PERT,CPM;Scheduling
WHITE BOARD
TB - 1, CH - 7, Pg: 209
TB - 2, CH - 16, Pg:350
37 PERT - Problem WHITE BOARD TB - 3, CH - 10, Pg: 368
38 PERT - Problem WHITE BOARD TB - 3, CH - 10, Pg: 368
39 PERT - Problem WHITE BOARD TB - 3, CH - 10, Pg: 368
40 CPM- Problems WHITE BOARD TB - 3, CH - 10, Pg: 359
41 CPM- Problems WHITE BOARD TB - 3, CH - 10, Pg: 359
42 CPM- Problems WHITE BOARD TB - 3, CH - 10, Pg: 359
43
workcenters – nature,importance;
Flowshopscheduling
WHITE BOARD
TB - 2, CH - 13,14,15 Pg: 285,
312, 334
TB - 3, CH - 14, Pg: 515
44
Johnson’sPriorityrulesand
techniques, shopfloorcontrol;
WHITE BOARD
TB - 2, CH - 13,14,15 Pg: 285,
312, 334
TB - 3, CH - 14, Pg: 515
45
Algorithm–Gantt charts; personnel
schedulinginservices
WHITE BOARD
TB - 2, CH - 13,14,15 Pg: 285,
312, 334
TB - 3, CH - 14, Pg: 515
ASSIGNMENTS PREPARATION
Assignments will be individual assignments. Topics are given in the schedule.
 The length of written assignment should not exceed 04 pages (A-4 size) with 1.5 space
writing.

5.  It must include a face-sheet with desirable information.
ASSIGNMENT TOPICS
Assignment Topic
Coverage
Title
Submission
Date
Unit 1 Document the manufacturing process schedule for a leading
company
25/02/2014
Unit 2 Prepare a Facility Layout for a Air Craft Manufacturing/
Automobile manufacturing company
07/03/2014
Unit 3 Design your own product, research for the facilities required to
manufacture the same
22/03/2014
Unit 4 Document the profile and sequence of actions performed by
any company using JIT
05/04/2014
Unit 5 Draft an overview on how & where Johnson’s algorithm is
applied
19/04/2014
RULES AND REGULATIONS FOR ASSIGNMENT
Students are advised to produce original piece of work and to strictly avoid plagiarism. It is a
critical offence to plagiarize material. This facilitator has a zero tolerance policy. No excuses on
this one! All assistance received or references obtained from others should be documented in
accordance with ethical reporting practice. Proper formatting of references will be carefully
examined.
CODE OF CONDUCT:
Any form of cheating, plagiarism, impersonation, falsification of a document as well as any
other form of dishonest behavior related to the obtaining of academic gain or the avoidance of
evaluative exercises committed by a student is judged as an academic offence.
INTERNAL ASSESSMENT TESTS DATES AND PORTIONS
TEST Date Portions
IA Test 1 25 / 2 / 14 Unit 1 and Unit 2
IA Test 2 25 / 3 / 14 Remaining Unit 2 ,Unit 3, unit 4
Model 21 / 3 / 14 All Units
IMPORTANT INFORMATION:
1. Students are required to be present in class at scheduled time.
2. They must carry their subject note book and lesson plan to the class.
3. If a student fails to attend the class within 05 minutes of its scheduled time, he will be
marked absent.
4. Students are required to take consent from the course faculty for any kind of
permission.

6. LEARNING RESOURCES:
SN RESOURCES PARTICULARS
1 TEXT BOOKS
TB - 1: Mahadevan.B , OperationsManagementTheoryandPractice,Pearson
Publishers
TB - 2: PaneerselvamR,ProductionandOperationsManagement, Prentice
Hall of India
TB - 3: PaneerselvamR, OperationsResearch, EasternEconomyEdition
2
REFERENCE
BOOKS
1. Richard B. Chase,Ravi Shankar,F. RobertJacobs,NicholasJ.Aquilano,
Operations andSupplyManagement,TataMcGraw Hill,12th Edition,2010.
2. Norman GaitherandGregory Frazier,OperationsManagement,South
WesternCengage Learning,2002.
3
SUPPLEMENTARY
READING
MATERIALS
1. WilliamJStevenson,OperationsManagement,Tata McGraw Hill,9th
Edition,2009.
2. Russel andTaylor,OperationsManagement,Wiley,FifthEdition,2006.
3. KanishkaBedi,ProductionandOperationsManagement,OxfordUniversity
Press,2004
4. Chary S. N,ProductionandOperationsManagement, TataMcGraw Hill,
ThirdEdition,2008
5. AswathappaK andShridharaBhat K, ProductionandOperations
Management,HimalayaPublishingHouse,RevisedSecondEdition,2008.
6. MahadevanB, OperationsManagementTheoryandpractice,Pearson
Education, 2007.
7. PannerselvamR,ProductionandOperationsManagement,PrenticeHall
India,SecondEdition,2008.
4 JOURNALS
1. EmeraldJournal of ManufacturingTechnologyManagement
2. International Journal of SupplyChainManagement
5 WEBSITES
1. http://hbr.org/product/operations-management-processes/an/1577BC-
PDF-ENG
6 VIDEOS
1. http://www.youtube.com/watch?v=2YPt4RF5VYo
2. http://www.youtube.com/watch?v=vXYZX6Dzr5I
3. http://www.youtube.com/watch?v=PdyDlMqcRUs
4. http://www.youtube.com/watch?v=M6vBo_uTGlY
COURSE FACILITATOR PRINCIPAL/DIRECTOR