This document discusses factors that affect communication such as context, speech style, speech acts, and strategies. It provides examples of different speech styles (intimate, frozen, consultative, casual, formal) and how they depend on the relationship between speakers and context of the conversation. The document also discusses how language form, duration of interaction, role of the speaker, message, and delivery can all be impacted by shifts in context, style, speech acts used, and strategies employed during a communication exchange. Maintaining connection through balancing these factors is key to successful communication.