Presented By-
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SNEHA NAIR
GAURAV BADLE
BHUSHAN JADHAV
AKSHAY KOKATE
SAYALI LIMAYE
ABBAS MUKKADAM
NISHIGANDHA PADAVE
OMKAR SABALE

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40
5
14
24
30
37
42
56
Verbal only has 7% of impact to
overall communication.
 The rest 93% is coming from non
verbal communication
 55% of body language and
38% of tonality.

This is also known as 7-38-55 rule.
 Kinesics
 Oculesics
 Appearance

& Artifacts

 Haptics
 Proxemics
 Chronemics
 Paralinguistics

/ Vocalics
HAPPY

CONFUSED

SAD

ANGER
Gestures
Posture
Open Posture
Closed Posture
What is Eye Contact ?

What is the
Importance of Eye
Contact?
A
P
P
E
A
R
A
N
C
E
SELF- ESTEEM
ATITUDES, PREFERENCE
S
INFERENCES, JUDGEME
NTS
CHOICE OF COLOUR
HAIRSTYLES
CLOTHINGS
Haptics or Tactile

• Haptics is any form of nonverbal

communication involving touch
• Touch communication facilitates the sending of
message
• Communicate affection, sympathy, familiarity
and other emotions.
Haptics – Touch
communication

Every Person has a
different perception of
touch as
communication.
CONVERSATIONAL DISTANCES

Intimate <16”-18”

Personal 18” to 4 feet
Social--4 ft to 12 ft
Public > 12 ft.
It is Impossible not to
send non verbal
messages.
Non verbal
communication is often
better than verbal
communication at
revealing attitude and
feelings.
Non verbal communication is more effective than verbal!!

Non verbal communication is more effective than verbal!!