This document discusses nonverbal communication. It suggests that as much as 93% of communication is nonverbal, with 55% coming from facial expressions and posture, and 38% from tone of voice. Nonverbal communication includes body language, posture, gestures, eye contact and spatial distances in interpersonal interactions. Spatial distances are categorized as intimate (0-18 inches), personal (18 inches - 4 feet), social (4 feet - 12 feet), and public (12 feet or more). Nonverbal cues play an important role in conveying feelings and interpreting social dynamics.

1. © INTEGRAL
UNIVERSITY
Nonverbal Communication
Mr. Shahab Ud Din
Assistant Professor
DCBM

2. Nonverbal Communication
• What is nonverbal communication?
• The information we communicate without
using words.

3. 3
Researchers have suggested:
• That as much as 93% of communication is
nonverbal.

4. 4
Researchers have suggested:
• That as much as 93% of communication is
nonverbal.
• 55% of communication is sent through facial
expressions, posture and gestures.

5. 5
Researchers have suggested:
• That as much as 93% of communication is
nonverbal.
• 55% of communication is sent through facial
expressions, posture and gestures.
• 38% of communication is sent through tone of
voice.

7. • Is he bored with the
supervisor ?
• Is he dismissing a co-
worker’s suggestion?
• Or has he just finished
the project that will seal
his promotion?

8. Communication through subtext between
people is called Body language.
In any exchange between two people or
within a group, messages are communicated
not only through what is said, but also
through the underlying dynamicsof what is
not said: the subtext.

9. Use to express feelings….

10. Posture…

11. Closed or Open…..

12. Movements

13. EXAMPLES OF BODY LANGUAGE AND
THE MEANINGS THEY CONVEY
• NONVERBAL BEHAVIOR
• Brisk, erect walk
• Standing with hands on hips
• Sitting with legs crossed, foot kicking slightly
• Arms crossed on chest
• Walking with hands in pockets, shoulders
hunched
• Hand to cheek
• Touching, slightly rubbing nose
• Rubbing the eye
• Hands clasped behind back
• Locked ankles
• Head resting in hand, eyes downcast
• Rubbing hands
• Sitting with hands clasped behind head, legs
crossed
• INTERPRETATION
• Confidence
• Readiness, aggression
• Boredom
• Defensiveness
• Dejection
• Evaluation, thinking
• Rejection, doubt, lying
• Doubt, disbelief
• Anger, frustration, apprehension
• Apprehension
• Boredom
• Anticipation
• Confidence, superiority

25. 25
Space and Distance - Proxemics.
• Edward T. Hall - 4 Distance Zones
1. Public Zone
2. Social Zone
3. Personal Zone
4. Intimate Zone
Space distance setting indicates the degree of
intimacy expected.
Space distance can indicate status. The more
status, the more space.

26. 26
Nonverbal Communication
Sum Up =Space Communication - Proxemics
Spatial Distances
Intimate 0 - 18 in.

27. 27
Nonverbal Communication
Space Communication - Proxemics
• Spatial Distances
Intimate 0 - 18 in.
Personal 18 in.- 4 feet

28. 28
Nonverbal Communication
Space Communication - Proxemics
• Spatial Distances
Intimate 0 - 18 in.
Personal 18 in.- 4 feet
Social 4 feet – 12 feet

29. 29
Nonverbal Communication
Sum up = Space Communication - Proxemics
• Spatial Distances
 Intimate 0 - 18 in.
 Personal 18 in.- 4 feet
 Social 4 feet – 12 feet
 Public 12 feet - 25+ feet

33. 3 BASICS FOR MEETING PEOPLE IN
BUSINESS ENVIRONMENTS
1. A Genuine Smile

34. 2. Proper Eye Contact

35. 3. A Handshake