Yasmeen Sultana is seeking a position as a front desk agent where she can utilize her 8 years of experience working in hotel front offices. She has a diploma in hospitality management and seeks to join an organization where she can apply her knowledge and skills. Her resume lists her work history at several hotels in roles such as front office executive and sales coordinator. She has strong communication, organizational, and time management skills.

1. RESUME
Yasmeen Sultana
Hno:-Plot no 8/s,Road no10/c Email: smnkhan8@gmail.com
mobile:-8121011808
Jubilee hills,Gayathri hills Colony
hyderabad 500045
CAREER OBJECTIVE:-
To be associated with an organization that gives me scope to apply my
knowledge and skills in accordance with the latest trends in an industry.To find a
position as front desk agent where I can utilize my knowledge and experience in
achieving goal.
WORK EXPERIENCE:-
● Worked as Front Office Executive at Apex for a year dated (13/1/07 to1/1/08)
● Worked as Front Office Executive at Luxor Inn hotel for a year
dated(10/2/2008 to 11/12/2009)
● Worked as Front Office Executive at Oyster Hotel for 8 months
dated(10/01/2010 to 17/08/2011)
● Join as Front office Assistant In Daspalla hotel and got the promotion for sales
co_ordinat0rlast date for organizations (10/10/11 ) to(31/04/13)
● Worked as front office SR. G.S.A Hotel Avasa (13/05/13) to(28/10/13)
● Worked as front office SR G.S.E Hotel Trident oberoi (13/03/14)to (15/12/14)

2. RESPONSIBITY SALES:-
 Offering assistance to guests and provide every essential thing to create loyal and
happy guests.
 Performing front as well as back of house duties for the satisfaction of every guest.
 Organizing, making and canceling reservation bills and offering occasional valet
parking and providing bell service and delivery.
 Aware of pertinent information related to each group in the hotel and when and
where meetings will be held.
 Responsible for knowing the every guest name and utilize it at the possible
opportunity.
 Providing guests fast, friendly and efficient service while managing guests on
telephone as well as in front of me.
 Outstanding ability to perform several tasks at once.
 Assisting supervisor/managers with their tasks as well as completing essential reports.
EDUCATIONAL PROFILE:-
● Degree:- IGnou people’s university B.A English 2 year (Correspondence). Diploma in Hospitality
Management
● SSC : - Matriculate From Board of secondary education, Hyderabad, Andhra
Pradesh.
COMPUTER SKILLS:-
I have been trained on computer usability and operating,Hence comfortable to handle
the assigned task in this field.
Operating System: Ms Office & DTP.

3. LINGUISTIC ABILITY:-
Has the ability to interact people in following languages:-
● English
● Hindi
● Telugu
STRENGTH:-
● Communication and organizational skill
● Professional attitude
● Time management skills
● Ability to speak several languages.
HOBBIES;-
● Mehndi designs and drawing.
● Professional Networking thru Professional Networking Portals.
PERSONAL PROFILE;-
Name :- Yasmeen sultana
Father Name :- Sayeed khan
Nationality :- Indian
Religion :- Muslim
Birth Date :-11/MAY/1989
Marital Status :- Single
Date:
Place:
(Yasmeen sultana)