This document is a resume for Parkavi M summarizing her professional experience in backup administration and storage implementation over 7 years. She has worked on backup infrastructure at Wipro Technologies and HCL Technologies involving EMC Networker, Avamar, Data Domain, Hitachi storage, and NetApp filers. Her responsibilities included configuring backups, monitoring and troubleshooting, reporting, and maintaining SLAs. She also has experience in infrastructure support and circuit order management.
Historically backups have been defined and referenced by the hostname of the physical system being protected. This has worked well when the relationship between the physical host and the operating system was a direct, one to one relationship. Backup processing impact was limited to each physical client and the biggest concern was saturating the network with backup traffic. This was easily managed by limiting the number of simultaneous client backups via a simple setting within the NetBackup policy.
Virtual machine technologies have changed this physical hardware dynamic. Dozens of operating systems (virtual machines) can now reside on a single physical (ESX) host connected to a single storage LUN with network access through a single NIC. When using traditional policy configurations, backup processing randomly occurs with no regard to the physical location of each virtual machine. As backups progress, a subset of ESX servers can be heavily impacted with active backups while other ESX systems sit idly waiting for their virtual machines to be protected. The effect of this is that backups tend to be slower than they need to be and backup processing impact on the ESX servers tends to be random and lopsided. Standard backup policy definitions simply do not translate well into virtual environments.
The NetBackup Virtual machine Intelligent Policy (VIP) feature is designed to solve this problem and more. With Virtual machine Intelligent Policy, backup processing can be automatically load balanced across the entire virtual machine environment. No ESX server is unfairly taxed with excessive backup processing and backups can be significantly faster. Once configured, this load balancing automatically detects changes in the virtual machine environment and automatically compensates backup processing based on these changes. Virtual machine Intelligent Policy places virtual machine backups on autopilot.
Datasheet nbu 5230 appliance vs media serverFernando Alves
Looking to justify why a NetBackup Appliance is superior to a build your own media server? The updated data sheet "NetBackup Appliance versus build your own media server" highlights the five (5) areas of OpEx and how the NetBackup Appliance is the better solution.
TECHNICAL WHITE PAPER▶NetBackup 5330 Resiliency/High Availability AttributesSymantec
NetBackup Appliances Family
The NetBackup Appliance family offers complementary solutions to meet the data protection needs of modern enterprises, and includes solutions such as the NetBackup 5230 and NetBackup 5330 Appliances.
NetBackup 5230 Appliance
The NetBackup 5230 Backup Appliance includes master and media capabilities, alongside storage and deduplication features that will meet the needs of small, mid size, and even some large enterprises.
NetBackup 5330 Appliance
The NetBackup 5330 appliance offers media server capabilities, and is designed to meet the needs of large enterprise customers with demanding performance and scalability requirements across virtual and physical infrastructures.
The NetBackup 5330 Appliance is designed to supplement the NetBackup Appliance family by offering key enterprise customers a large-scale and performant offering. This includes sustainable performance over time and scale, predictable job success rates under heavy loads, and powerful deduplication capabilities.
Data protection architectures are, by necessity, complex in nature as they involve so many complex factors. There cannot be a “one size fits all” approach to data protection because the operational requirements of each organization dictate how data is used, and the local risk assessment process dictates to some extent how it will be protected.
TECHNICAL BRIEF▶NetBackup Appliance AutoSupport for NetBackup 5330Symantec
Symantec AutoSupport is a set of infrastructure, process, and systems that enhance the support experience through proactive monitoring of Symantec Appliance hardware and software, as well as providing automated error reporting and support case creation.
Through automation, internet access, and case management integration, Symantec can vastly improve the support process and give our support engineers the tools to solve problems faster. The AutoSupport infrastructure within Symantec analyzes the Call Home data from each appliance to provide proactive customer support and incident response for hardware failures thus reducing the need for an administrator to initiate support cases. It also enables Symantec to better understand how customers configure and use appliances, and where improvements would be most beneficial.
AutoSupport can also correlate the Call Home data with other site configuration data held by Symantec, for technical support and error analysis. With AutoSupport, Symantec greatly improves the customer support experience.
What is NetBackup appliance? Is it just NetBackup pre-installed on hardware?
The answer is both yes and no.
Yes, NetBackup appliance is simply backup in a box if you are looking for a solution for your data protection and disaster recovery readiness. That is the business problem you are solving with this turnkey appliance that installs in minutes and reduce your operational costs.
No, NetBackup appliance is more than a backup in box if you are comparing it with rolling your own hardware for NetBackup or if you are comparing it with third party deduplication appliances. Here is why I say this…
NetBackup appliance comes with redundant storage in RAID6 for storing your backups
Symantec worked with Intel to design the hardware for running NetBackup optimally for predictable and consistent performance. Eliminates the guesswork while designing the solution.
Many vendors will talk about various processes running on their devices to perform integrity checks, some solutions even need blackout windows to do those operations. NetBackup appliances include Storage Foundation at no additional cost. The storage is managed by Veritas Volume Manager (VxVM) and presented to operating system through Veritas File System. Why is this important? SF is industry-leading storage management infrastructure that powers the most mission-critical applications in the enterprise space. It is built for high-performance and resiliency. NetBackup appliance provides 24/7 protection with data integrity on storage provided by the industry leading technology.
The Linux based operating system, optimized for NetBackup, harden by Symantec eliminates the cost of deploying and maintaining general purpose operating system and associated IT applications.
NetBackup appliances include built-on WAN Optimization driver. Replicate to appliances on remote sites or to the cloud up to 10 times faster on across high latency links.
Your backups need to be protected. Symantec Critical System Protection provides non-signature based Host Intrusion Prevention protection. It protects against zero-day attacks using granular OS hardening policies along with application, user and device controls, all pre-defined for you in NetBackup appliance so that you don’t need to worry about configuring it.
Best of all, reduce your operational expenditure and eliminate complexity! One patch updates everything in this stack! The most holistic data protection solution with the least number of knobs to operate.
Historically backups have been defined and referenced by the hostname of the physical system being protected. This has worked well when the relationship between the physical host and the operating system was a direct, one to one relationship. Backup processing impact was limited to each physical client and the biggest concern was saturating the network with backup traffic. This was easily managed by limiting the number of simultaneous client backups via a simple setting within the NetBackup policy.
Virtual machine technologies have changed this physical hardware dynamic. Dozens of operating systems (virtual machines) can now reside on a single physical (ESX) host connected to a single storage LUN with network access through a single NIC. When using traditional policy configurations, backup processing randomly occurs with no regard to the physical location of each virtual machine. As backups progress, a subset of ESX servers can be heavily impacted with active backups while other ESX systems sit idly waiting for their virtual machines to be protected. The effect of this is that backups tend to be slower than they need to be and backup processing impact on the ESX servers tends to be random and lopsided. Standard backup policy definitions simply do not translate well into virtual environments.
The NetBackup Virtual machine Intelligent Policy (VIP) feature is designed to solve this problem and more. With Virtual machine Intelligent Policy, backup processing can be automatically load balanced across the entire virtual machine environment. No ESX server is unfairly taxed with excessive backup processing and backups can be significantly faster. Once configured, this load balancing automatically detects changes in the virtual machine environment and automatically compensates backup processing based on these changes. Virtual machine Intelligent Policy places virtual machine backups on autopilot.
Datasheet nbu 5230 appliance vs media serverFernando Alves
Looking to justify why a NetBackup Appliance is superior to a build your own media server? The updated data sheet "NetBackup Appliance versus build your own media server" highlights the five (5) areas of OpEx and how the NetBackup Appliance is the better solution.
TECHNICAL WHITE PAPER▶NetBackup 5330 Resiliency/High Availability AttributesSymantec
NetBackup Appliances Family
The NetBackup Appliance family offers complementary solutions to meet the data protection needs of modern enterprises, and includes solutions such as the NetBackup 5230 and NetBackup 5330 Appliances.
NetBackup 5230 Appliance
The NetBackup 5230 Backup Appliance includes master and media capabilities, alongside storage and deduplication features that will meet the needs of small, mid size, and even some large enterprises.
NetBackup 5330 Appliance
The NetBackup 5330 appliance offers media server capabilities, and is designed to meet the needs of large enterprise customers with demanding performance and scalability requirements across virtual and physical infrastructures.
The NetBackup 5330 Appliance is designed to supplement the NetBackup Appliance family by offering key enterprise customers a large-scale and performant offering. This includes sustainable performance over time and scale, predictable job success rates under heavy loads, and powerful deduplication capabilities.
Data protection architectures are, by necessity, complex in nature as they involve so many complex factors. There cannot be a “one size fits all” approach to data protection because the operational requirements of each organization dictate how data is used, and the local risk assessment process dictates to some extent how it will be protected.
TECHNICAL BRIEF▶NetBackup Appliance AutoSupport for NetBackup 5330Symantec
Symantec AutoSupport is a set of infrastructure, process, and systems that enhance the support experience through proactive monitoring of Symantec Appliance hardware and software, as well as providing automated error reporting and support case creation.
Through automation, internet access, and case management integration, Symantec can vastly improve the support process and give our support engineers the tools to solve problems faster. The AutoSupport infrastructure within Symantec analyzes the Call Home data from each appliance to provide proactive customer support and incident response for hardware failures thus reducing the need for an administrator to initiate support cases. It also enables Symantec to better understand how customers configure and use appliances, and where improvements would be most beneficial.
AutoSupport can also correlate the Call Home data with other site configuration data held by Symantec, for technical support and error analysis. With AutoSupport, Symantec greatly improves the customer support experience.
What is NetBackup appliance? Is it just NetBackup pre-installed on hardware?
The answer is both yes and no.
Yes, NetBackup appliance is simply backup in a box if you are looking for a solution for your data protection and disaster recovery readiness. That is the business problem you are solving with this turnkey appliance that installs in minutes and reduce your operational costs.
No, NetBackup appliance is more than a backup in box if you are comparing it with rolling your own hardware for NetBackup or if you are comparing it with third party deduplication appliances. Here is why I say this…
NetBackup appliance comes with redundant storage in RAID6 for storing your backups
Symantec worked with Intel to design the hardware for running NetBackup optimally for predictable and consistent performance. Eliminates the guesswork while designing the solution.
Many vendors will talk about various processes running on their devices to perform integrity checks, some solutions even need blackout windows to do those operations. NetBackup appliances include Storage Foundation at no additional cost. The storage is managed by Veritas Volume Manager (VxVM) and presented to operating system through Veritas File System. Why is this important? SF is industry-leading storage management infrastructure that powers the most mission-critical applications in the enterprise space. It is built for high-performance and resiliency. NetBackup appliance provides 24/7 protection with data integrity on storage provided by the industry leading technology.
The Linux based operating system, optimized for NetBackup, harden by Symantec eliminates the cost of deploying and maintaining general purpose operating system and associated IT applications.
NetBackup appliances include built-on WAN Optimization driver. Replicate to appliances on remote sites or to the cloud up to 10 times faster on across high latency links.
Your backups need to be protected. Symantec Critical System Protection provides non-signature based Host Intrusion Prevention protection. It protects against zero-day attacks using granular OS hardening policies along with application, user and device controls, all pre-defined for you in NetBackup appliance so that you don’t need to worry about configuring it.
Best of all, reduce your operational expenditure and eliminate complexity! One patch updates everything in this stack! The most holistic data protection solution with the least number of knobs to operate.
SDDC – a term that still dwells in the futuristic sense of things, is perhaps the next major milestone in a cloud-centric world that can entirely change the way data is stored and managed.
Le soluzioni tecnologiche per il Copy Data ManagementJürgen Ambrosi
L'incremento dei dati presenti sui sistemi aziendali impone all’IT di confrontarsi con l’aumento della complessità e dei costi che ne derivano per l’adeguamento tecnologico.
Uno dei motivi principali che causano l’aumento dei dati è tuttavia rappresentato dalla sempre più frequente richiesta di copie attendibili e rapide degli stessi, per far fronte alle diverse esigenze di business nell’avvio di nuovi progetti o di routine come test, archiviazione, backup, disaster recovery, reporting, ecc. Inoltre molto spesso non si ha il pieno controllo di chi ha accesso agli storage per eseguire tali copie con evidente esposizione a rischi di sottrazione illecita dei dati.
Venendo incontro a tale tipo di necessità, Veritas presenta Velocity, la propria soluzione di Copy Data Management che permette di ottenere in tempi rapidi copie di dati con accesso automatizzato e controllato, evitando inutili proliferazioni di copie e conseguente esposizione a rischi di atti fraudolenti.
Provisioning server high_availability_considerations2Nuno Alves
The purpose of this document is to give the target audience an overview about the critical components of a Citrix
Provisioning Server infrastructure with regards to a high availability implementation. These considerations focus on the
following areas:
• Virtual Disk (vDisk) Storage
• Write Cache Placement
• SQL Database
• TFTP Service
• DHCP Service
The Symantec NetBackup Platform is a complete backup and recovery solution that is optimized for virtually any workload, including physical, virtual, arrays, or big data infrastructures. NetBackup delivers flexible target storage options, such as tape, 3rd-party disk, cloud, or appliance storage devices, including the NetBackup Deduplication Appliances and Integrated Backup Appliances.
NetBackup 7.6 delivers the performance, automation, and manageability necessary to protect virtualized deployments at scale – where thousands of Virtual Machines and petabytes of data are the norm today, and where software-defined data centers and IT-as-a-service become the norm tomorrow. Enterprises trust Symantec.
VMworld 2013: Automating the Software Defined Data Center: How Do I Get Started VMworld
VMworld 2013
Thomas Corfmat, VMware
Alan Renouf, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
A buyer's guide to Hyper-Converged infrastructureEric Van 't Hoff
A very comprehensive buyer's guide for anyone considering to use a Hyper-Converged Infrastructure to modernize his/her Data-Center. The report is published by Computer Weekly and covers solutions from Dell EMC VxRail or XC, Nutanix, VMware vSAN ReadyNodes, HPE SimpliVity and Pivot3 to name just a few HCI leaders.
MT46 Virtualization Integration with UnityDell EMC World
This session focuses on how virtualized application environments using Dell EMC Unity storage solutions are more agile, more efficient in their use of IT resources and lower costs. With over 90+ integration points with the major virtualization stacks (VMware, Microsoft and OpenStack) Unity is the ideal storage solution for your use. Our discussion will include how storage services are represented and policy based storage provisioning methods used.
Saca el máximo partido a tus sistemas con Oracle Cloud 'Observability' y Management Platform.
Las empresas viven un proceso acelerado de evolución de sus sistemas y aplicaciones. Los entornos tradicionales se mezclan con los virtualizados y con tecnologías cloud, y es necesario obtener el mejor rendimiento de todos ellos.
¿Conoces el detalle de todos tus sistemas y la relación entre las diferentes tecnologías para resolver posibles problemas?
En esta nueva edición de nuestras Tech Dates, avanttic y Oracle te presentamos una introducción a Oracle Cloud Observability and Management Platform, una solución global para la gestión de sistemas complejos y dinámicos que cubre estas nuevas necesidades, tanto en entornos on-premise como cloud.
También repasaremos la experiencia de avanttic con esta herramienta, que maximiza el rendimiento y disponibilidad de los sistemas más críticos, y veremos las ventajas que nuestros clientes ya están obteniendo tras desplegarla.
March 2016 HPE Data Protector
Comprehensive data protection for the modern enterprise
If you pick up the latest datacenter trends reports from ESG, Gartner, and IDC, you will notice that improving backup and recovery appears among the top IT priorities for organizations. The reason for that is simple: as the velocity, variety and complexity of data continue to accelerate, so do the risks of not being able to speedily restore critical systems and applications in case of disaster or data loss.
DataCore has spent the last 17 years developing a hardware agnostic set of storage services. Some of these services are common among modern storage systems. Things like snapshots, thin provisioning and mirroring. No other vendor can offer this functionality in a universally compatible format. Our storage services can be found in our SANsymphony-V & DataCore Virtual SAN products.
SDDC – a term that still dwells in the futuristic sense of things, is perhaps the next major milestone in a cloud-centric world that can entirely change the way data is stored and managed.
Le soluzioni tecnologiche per il Copy Data ManagementJürgen Ambrosi
L'incremento dei dati presenti sui sistemi aziendali impone all’IT di confrontarsi con l’aumento della complessità e dei costi che ne derivano per l’adeguamento tecnologico.
Uno dei motivi principali che causano l’aumento dei dati è tuttavia rappresentato dalla sempre più frequente richiesta di copie attendibili e rapide degli stessi, per far fronte alle diverse esigenze di business nell’avvio di nuovi progetti o di routine come test, archiviazione, backup, disaster recovery, reporting, ecc. Inoltre molto spesso non si ha il pieno controllo di chi ha accesso agli storage per eseguire tali copie con evidente esposizione a rischi di sottrazione illecita dei dati.
Venendo incontro a tale tipo di necessità, Veritas presenta Velocity, la propria soluzione di Copy Data Management che permette di ottenere in tempi rapidi copie di dati con accesso automatizzato e controllato, evitando inutili proliferazioni di copie e conseguente esposizione a rischi di atti fraudolenti.
Provisioning server high_availability_considerations2Nuno Alves
The purpose of this document is to give the target audience an overview about the critical components of a Citrix
Provisioning Server infrastructure with regards to a high availability implementation. These considerations focus on the
following areas:
• Virtual Disk (vDisk) Storage
• Write Cache Placement
• SQL Database
• TFTP Service
• DHCP Service
The Symantec NetBackup Platform is a complete backup and recovery solution that is optimized for virtually any workload, including physical, virtual, arrays, or big data infrastructures. NetBackup delivers flexible target storage options, such as tape, 3rd-party disk, cloud, or appliance storage devices, including the NetBackup Deduplication Appliances and Integrated Backup Appliances.
NetBackup 7.6 delivers the performance, automation, and manageability necessary to protect virtualized deployments at scale – where thousands of Virtual Machines and petabytes of data are the norm today, and where software-defined data centers and IT-as-a-service become the norm tomorrow. Enterprises trust Symantec.
VMworld 2013: Automating the Software Defined Data Center: How Do I Get Started VMworld
VMworld 2013
Thomas Corfmat, VMware
Alan Renouf, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
A buyer's guide to Hyper-Converged infrastructureEric Van 't Hoff
A very comprehensive buyer's guide for anyone considering to use a Hyper-Converged Infrastructure to modernize his/her Data-Center. The report is published by Computer Weekly and covers solutions from Dell EMC VxRail or XC, Nutanix, VMware vSAN ReadyNodes, HPE SimpliVity and Pivot3 to name just a few HCI leaders.
MT46 Virtualization Integration with UnityDell EMC World
This session focuses on how virtualized application environments using Dell EMC Unity storage solutions are more agile, more efficient in their use of IT resources and lower costs. With over 90+ integration points with the major virtualization stacks (VMware, Microsoft and OpenStack) Unity is the ideal storage solution for your use. Our discussion will include how storage services are represented and policy based storage provisioning methods used.
Saca el máximo partido a tus sistemas con Oracle Cloud 'Observability' y Management Platform.
Las empresas viven un proceso acelerado de evolución de sus sistemas y aplicaciones. Los entornos tradicionales se mezclan con los virtualizados y con tecnologías cloud, y es necesario obtener el mejor rendimiento de todos ellos.
¿Conoces el detalle de todos tus sistemas y la relación entre las diferentes tecnologías para resolver posibles problemas?
En esta nueva edición de nuestras Tech Dates, avanttic y Oracle te presentamos una introducción a Oracle Cloud Observability and Management Platform, una solución global para la gestión de sistemas complejos y dinámicos que cubre estas nuevas necesidades, tanto en entornos on-premise como cloud.
También repasaremos la experiencia de avanttic con esta herramienta, que maximiza el rendimiento y disponibilidad de los sistemas más críticos, y veremos las ventajas que nuestros clientes ya están obteniendo tras desplegarla.
March 2016 HPE Data Protector
Comprehensive data protection for the modern enterprise
If you pick up the latest datacenter trends reports from ESG, Gartner, and IDC, you will notice that improving backup and recovery appears among the top IT priorities for organizations. The reason for that is simple: as the velocity, variety and complexity of data continue to accelerate, so do the risks of not being able to speedily restore critical systems and applications in case of disaster or data loss.
DataCore has spent the last 17 years developing a hardware agnostic set of storage services. Some of these services are common among modern storage systems. Things like snapshots, thin provisioning and mirroring. No other vendor can offer this functionality in a universally compatible format. Our storage services can be found in our SANsymphony-V & DataCore Virtual SAN products.
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BuPointe's Cloud Backup, Disaster Recovery and Business Continuity solutions can help your customers, protect and recover critical data in a safe cloud environments. With a Unified platform and cutting edge technology, our backup solutions are designed to relieve the burden of data protection and reduce total cost of ownership for your customers by reducing or eliminating downtime with fast data recovery and standby servers.
1. Parkavi M
Mobile :+91 9600107365,9677262297
Email : parkavi.m0111@gmail.com
Prof Exp : 7 years 2 months
Backup Exp: 4 years 6 months
OBJECTIVE
I’m seeking for a position which would utilize my complete Backup and Storage Administration & Implementation skills.
Certifications & Trainings
• Under EMC Networker External Training
• Certified Hitachi Data Systems Storage Foundations
• Certified ITIL version 3 Foundation
• Undergone Hitachi Data Systems Storage Foundations–Enterprise and modular storage Training
• Undergone Symantec netbackup basics Training
• CCNA (2.5 Months hands on Training @ Infosys)
Achievements
• Gold Medalist in the graduation
• Created Study of Process Documents and value adds
• Golden Jubilee Appreciation award: This was awarded for showing extreme responsibility towards customer satisfaction and meeting SLA
consistently
• Participated in K-shops
PROFESSIONAL EXPERIENCE
WIPRO Technologies Limited – 09th
April 2014 to till now
PROJECT : Catholic health Initiatives -09th
April 2014 to till now
CHI is one of the nation’s largest health systems, operating in 19 states and comprising 105 hospitals, including four academic health centers
and major teaching hospitals and 30 critical-access facilities; community health-services organizations; accredited nursing colleges; home-
health agencies; and other facilities that span the inpatient and outpatient continuum of care.
Backup Infrastructure:
• CHI Infrastructure consists of 7 backup servers which backing up 2500 clients and 7 storage nodes
• Infrastructure built with 5 Quantum scalar i500 Physical Tape libraries which houses 320 TB capacity for cloning
• Infrastructure integrated with 25 HP and IBM product of LTO Ultrium 4 and 6 drives
• CHI Networker backing up to 43 DataDomain Systems with DD Boost enabled through 7 Datadomain
Models(DD990,DD640,DD2500,DD160,DD860,DD890,DD620) which houses 2400 TB capacity
• Networker Infrastructure version uses 7.6.5.6.Build.1217 and 8.1.1.2.Build.280
• Infrastructure providing full Data protection with Maximum retention
• CHI Infrastructure built with SQL and exchange,Meditech modules backup
Backup Tools
• EMC Legato Networker Backup tool 8.1.1.2 Build 280
• Avamar Enterprise Manager/Admin server console 6.0.2-153
• Data domain Enterprise Manger console 5.4.5.0-477080
• Quantum Scalar i500 Auto changer Library
• DPA reporting tool
2. RESPONSIBILITIES
• Configuring Backup for filesystem clients and cluster clients
• Configuring SQL Module backup
• Setup Schedule Clone job process
• Networker server/client upgradation
• Know the procedure to configure Exchange module backups
• Performing Weekly maintenance activity on networker servers and storage nodes
• Performing Library reconfiguration
• Know the procedure to configure DD Boost Devices integrated with Networker
• Performing Cleaning tape configuration
• Restoration can perform for filesystem,cluster and SQL module clients from NW server/client end
• Performing Full server restore
• Know the procedure to recover networker server
• Performing Weekly Tape Rotation activity and depositing tapes in Quantam libraries through GUI/CLI
• Monitoring and troubleshooting the Data domain systems
• Monitoring and troubleshooting issues related to configuration errors, backup failures,clones,Library and Drive issues,logs analysis
• Coordinating with respective external vendors for all kind of Hardware/Software issues and follow-up with them till the closure and
prepare RCA reports.
• Define and maintain procedural documents up to date and work instructions
• Generating backup health check list on daily basis
• Generating weekly/monthly backup availability/capacity and media usage reports and performing Backup Audit
• Maintaining SLA report/incident/change management
• Ability to adapt to the various new upgrades
• Coordinate efforts of support team to solve all kind of issues
• Providing timely update to the customers by following the Service Level Agreement (SLA).
• Mentoring the team members by providing training & helping them in troubleshooting the problems
• Address recurring problems and vulnerabilities.
HCL Technologies Limited – 12th
July 2010 to March 31st
2014
PROJECT : Branch Banking & Trust -01st
Nov 2011 to 31st
March 2014
BB&T Corporation, headquartered in Winston-Salem, N.C., is among the US top financial-holding companies. Its bank subsidiaries operate
approximately 1,800 financial centers in the Carolinas, Virginia, West Virginia, Kentucky, Georgia, Tennessee, Maryland, Florida, Alabama,
Indiana, Texas and Washington, D.C. Specialized Lending Group IT is the subsidiary of the BB&T handling the IT operations.
Backup Infrastructure:
• BB&T Infrastructure consists of 7 backup servers which backing up 2172 clients and 80 storage nodes with 17 libraries
• Networker version initially was 7.6.3 and later upgraded to 8.0.1
• ACSLS server controlling SL8500 StorageTek automated shared tape libraries currently houses 44 STK T10Kb/Kc tape drives with 81
TB capacity to enhance cloning capabilities.
• STK SL3000 physical tape library houses with 8 tape drives with 30 TB capacity manages physical tape backup
• Six STK VTL libraries currently houses 4264 STK T10KA drives with 57 TB capacity manages virtual tape backup
• EMC DataDomain was implemented to use for Production backups as VTL currently houses 99 IBM ULTRIUM-TD2 drives with 8 TB
capacity manages dedupe backup
• EMC avamar Gen4S grid consist of 6 avamar nodes manages dedupe backup with 160.3 TB capacity
Backup Tools
• EMC Legato Networker Backup tool 8.0.1.3.Build.155
• Avamar Enterprise Manager/Admin server console 6.0.2-153
• Data domain Enterprise Manger console 5.1.0.9
• Storage Tek Library console for SL3000/SL8500 5.0.0
• Storage Tek ACSLS Library software
• Storage Tek Virtual Tape library console- 5.0
• Storage Tek Virtual operator panel VOP 1.0.18
• Reporting tool-Aptare
3. RESPONSIBILITIES
• Configuring backup for new clients
• Configuring Avamar Backups
• Monitoring and troubleshooting issues related to configuration errors, backup failures,clones,library drives status errors,VTL,avamar
backup and datadomain events,logs analysis
• Monitoring Symantec veritas netbackup console for backup failures and resuming failed jobs
• Know the procedure to configure Jukebox
• Perform manual cloning process through CLI
• Depositing tapes in ACSLS libraries through GUI/CLI
• Storage node configuration in VTL and DD
• Relocating LUN space between VTL nodes
• Creating VTL tapes in data domain/VTL
• Performing VTL failback in case of failover
• Avamar replication manual cleanup
• Avamar server recycling process
• Participated in DR Test activity
• Coordinating with respective external vendors for all kind of Hardware/Software issues and follow-up with them till the closure and
prepare RCA reports.
• Define and maintain procedural documents up to date and work instructions
• Generating backup health check list on daily basis
• Generating weekly/monthly backup availability/capacity and media usage reports and performing Backup Audit
• Maintaining SLA report/incident/change management
• Ability to adapt to the various new upgrades
• Coordinate efforts of support team to solve all kind of issues
• Providing timely update to the customers by following the Service Level Agreement (SLA).
• Mentoring the team members by providing training & helping them in troubleshooting the problems
• Address recurring problems and vulnerabilities.
Storage Infrastructure:
Hitachi:
• BB&T Enterprise SAN Storage infrastructure consist of 2*AMS1000,8*AMS2500,1*AMS2100,1*AMS200,2*HUS110,3*USPV,9*VSP
subsystems 2*AMS1000,8*AMS2500,1*AMS2100,1*AMS200,2*HUS110,3*USPV,9*VSP subsystems in primary and DR site with total
capacity as 5PB which consist of 2375 hosts,46 Tiers,9685 V-Vols
• We have dedicated AMS 2500-VM subsystem which is externalized to V3170 Netapp filer.
• Tier 1 disk arrays are dedicated to critical servers
• In BB&T replication environment have TrueCopy, HUR,ShawdowImage are implemented for business continuity and DR purpose
controlled via Hitachi Command control Interface commands.
Netapp:
• BB&T NAS Storage infrastructure modeled with FAS3170 Filers and IBM N-Series supported more than 54 filers in primary and DR
site with 3.5 PB capacity
• Protocols primarily in use in filers – NFS, CIFS, Snap Mirror, Snap Vault, Snapshots.
• Filers are running on Data ONTAP OS 8 mostly Active/Active clustered.
• NetApp deduplication is enabled for space saving
Cisco Switches:
• We have deployed 18 CISCO fabric Switches in primary and in DR site.All of the Hitachi Subsystems and Corresponding Server are
connected/Zoned through these switches.
• We have a Dedicated switch for backup devices
Storage Tools
• Hitachi Command Suite 7.2.1 Storage navigator for provisioning activities
• HDVM-Hitachi Device Manager
• HTsM-Hitachi Tiered storage manager
• HGLM-Hitachi Global link manager
• HDLM-Hitahi dynamic link manager
4. • Cisco Fabric Manager switch 5.0-
• Hitachi Hi-Track alert tool Call home
• Netapp oncommand management console 5.0.2 filer view
• XIV Storage Management box Version 3.1.1 build 4
RESPONSIBILITIES
• Know the procedure to implement Dynamic Storage provisioning through VSP Storage navigator Hitachi Device manager for USPV.
• Monitoring Storage pools utilization,alerts,tasks in the storage navigator console
• Monitoring high availability of Servers through HGLM across the SAN.
• Monitoring HDvM for any alerts from storage sub-system
• Coordinating with System administrators to configure HDLM across the servers and ensure all disks are available on both paths
• Monitoring Hi-track alerts for storage system devices status
• Performing Storage Space reclamation using ZPR.
• Participated in the Storage migration activity
• Participated in the DR test activity
• Monitoring and maintaining the replication process and perform HUR check as day to day activity
• Zoning process
• Monitoring CISCO SAN switches for port failures on daily basis and ensure high availability of server-storage connectivity
• Monitoring IBM XIV storage system console for all kind of critical events
• Address performance and Storage capacity Trend analysis
• Maintaining the Storage request Status Up to date
• Generating storage health check list on daily basis
• Monitoring and managing netapp critical events like disk failures and volume/inode utilization through GUI/CLI
• Know the procedure to configure netapp filer,volumes,Q-tress,NFS/CIFS shares in netapp
• Know the steps to perform cluster failback procedure
• Follow up with vendor in case of disk failure and co-ordinate to have them replaced and assign the disk back to the filer
Reporting Tools:
• Enhance system monitoring and performance management capabilities through HTNM
• Hitachi Capacity reporter deployed across primary and secondary site
• Data collector integrated with aptare reporting tool
Ticketing Tools:
• HPSM-HP Service Manager
• ServiceNow-ITSM
• Track-IT
• Remedy
PROJECT : SLGIT- 12th
July 2010 – 31st Oct 2011
BB&T-SLG IT Specialized Lending Group is the subsidiary of the BB&T handling the IT operations. First in the world we use HP-Operation
Manager-i Version 9.0 to monitor the Production Servers and Networking Terminals.
Monitoring Tools
• HP-Omi- Manager of Managers
• HP-OMW(HP-Operations manager for windows)-Event management tool
• HP-NNMi(Network node manager)
• Symantec Ops monitoring – Daily Morning Production Activity Report
• Prognosis – IP Telephony Monitoring
• Alarm Point – Event Management Tool
RESPONSIBILITIES
• Analyze and prioritize the incidents based on severity and transferring to concerned specialist Duty manager within SLA period
• Performing day to day monitoring of Servers, Networks and Databases as part of routine activities.
• Adhere to ITIL processes followed and prescribed by the client and followed the escalation matrix and informed to the next level
teams within the SLA Period.
• Weekly Reports and Monitoring Reports to customers as well as internal
• Document all technical as well as process related aspects of the client’s setup.
5. • Perform L1 basis troubleshooting for all kind of issues
INFOSYS Technologies LIMITED – 7th
July 2008 - 31st
Dec 2009
PROJECT : Level 3 communications
The Level 3 communication is an International communication company headquartered in Broomfield, Colorado. The company operates as one
of the largest communications and internet backbones in the world.
Tools Used
• Focus
• Prism
• Lotus notes(Wand)
• Circuit Vision
RESPONSIBILITIES
• Analyze and prioritize the customer submitted circuit orders and routing to the appropriate team
• Maintaining the orders database
EDUCATIONAL INFORMATION
Qualification College/School/University Year Aggregate
B.Sc –Computer
Science
Sourashtra Women’s college – Madurai Kamarajar university 2008 82.5 %
XII Nirmala Girls Higher Secondary School, Madurai 2005 81.5%
X Nirmala Girls Higher Secondary School, Madurai 2003 89.4 %
PERSONAL INFORMATION
Date of Birth May 1, 1988
Marital Status Single
Nationality Indian
Passport G9308973
Languages Known English, Tamil.
Address New No:8 Vijayanagar 1st
main road, Velacherry.Chennai-42
Contact No +91 9600107365,9677262297
Email parkavi.m0111@gmail.com
6. • Perform L1 basis troubleshooting for all kind of issues
INFOSYS Technologies LIMITED – 7th
July 2008 - 31st
Dec 2009
PROJECT : Level 3 communications
The Level 3 communication is an International communication company headquartered in Broomfield, Colorado. The company operates as one
of the largest communications and internet backbones in the world.
Tools Used
• Focus
• Prism
• Lotus notes(Wand)
• Circuit Vision
RESPONSIBILITIES
• Analyze and prioritize the customer submitted circuit orders and routing to the appropriate team
• Maintaining the orders database
EDUCATIONAL INFORMATION
Qualification College/School/University Year Aggregate
B.Sc –Computer
Science
Sourashtra Women’s college – Madurai Kamarajar university 2008 82.5 %
XII Nirmala Girls Higher Secondary School, Madurai 2005 81.5%
X Nirmala Girls Higher Secondary School, Madurai 2003 89.4 %
PERSONAL INFORMATION
Date of Birth May 1, 1988
Marital Status Single
Nationality Indian
Passport G9308973
Languages Known English, Tamil.
Address New No:8 Vijayanagar 1st
main road, Velacherry.Chennai-42
Contact No +91 9600107365,9677262297
Email parkavi.m0111@gmail.com