The document is a resume for an individual seeking a position as a front office associate at a luxury hotel. The resume outlines relevant work experience as a front office associate at The Novotel Hyderabad Convention Centre since 2015. Responsibilities in this role included ensuring guest requests were handled efficiently, room bookings, and overseeing the front desk. The resume also provides educational background and personal details, and emphasizes strong communication, customer service, and administrative skills.

1. RESUME
OBJECTIVE: -
A position as Front Office Associate for a luxury hotel
CAREER OBJECTIVE: -
Wants a position in a result oriented organization where to get equipped with the practical skills and latest
knowledge and get an opportunity to encounter challenges, exhibit aptitude and adroitness in innovation and
creativity continue towards growth so that it could enhance my efficiency andstatus there by placing mebetter
in life.
PERSONAL INFORMATION: -
 Born:Nineteen of March 1997
 Email: khizarmohiuddin@gmail.com
 Mobile no:-+919700158416
 Address:-Plotno-185/1,Ismail nagar,bandlaguda.
 Nationality:Indian
EDUCATIONAL QUALIFICATION: -
 High school from Robert Peter High school, Hyd, India.
 Intermediate from Shanthinikethan junior College, Hyd, India.
 Graduation from Kakatiya University Hyd, India.
 Diploma in Aviation in Hospitality Travel Management from Frankfinn Hyd.
WORK EXPERIENCE: -
 Presently working with"The NovotelHyderabad Convention Centre”,asa FrontOfficeAssociate from August
2015 till date
Duties & Responsibilities:
 Ensuring that all guest queries and requests for information are handled efficiently.
 Print your shift emergency reports and take cash handover.
 Check your arrivals, prepare your VIP arrival folders and keys.
 Ensuring that room blockings are done according to the arrival time.
 Plan for in –room check in and In-car check in.
 Organizing sightseeing program to the guests.
 Prepare for your shift departures BTC and check any third party auth etc.
 Ensure the lobby is clean at all time and maintained well.
 Responsible for training the new staff.
 Developing procedure manual for the concierge detailing all the necessary reports and process to follow.

2. RESUME
 Handling Front Office Associate duties & responsibilities.
 Ensuring the lobby is always maintained properly and ensures the information rack is always filled up.
HOBBIES: - Playing games, reading books, learning.
MY NATURE: -
I assumeworking in hotelindustry will provideme betteropportunity formeto gain exposure,meeting different
people,learning fromeach otherand mostimportanttruly amazing experienced in disciplined manner.
KEY STRENGTH: -
 Data entry, Microos software
 Customer service
 Writing and verbal communication
 MS Office proficiency (Word,Excel,Power Point, Access)
 Records Management
 Organizing and Management Skill
 Database Management
 Confidential and Complaint Handling
 Interpersonal Skill
 Telephone Reception
 Process Improvement
 Client Relation
 Professional Correspondence
 Office Administration
ABOUT FAMILY
 FatherName:-KhajaMohd Sami UddinAhmed.
 Contact Number:-+(91)-8686549959
 Mother Name:-TabassumFatima.
 Contact Number:- +(91)-9676239008
 Brother:- AbdurRahmanSiddiq.
 Contact Number:-+(91)-8686061571