Bhanu Pratap Singh seeks a career with a leading corporate where he can gain experience in system analysis, application development, and customer support. He holds a Bachelor's degree in Business Administration and has experience as a Relationship Manager and Field Coordinator, where his responsibilities included dealing with customer queries, reports, payments, and issue resolution. His skills include Microsoft Office and he enjoys internet surfing and watching TV in his free time.

1. CURRICULUM VITAE
BHANU PRATAP SINGH
rockbhanu@gmail.com
07503430785 , 09818891633
OBJECTIVE
To have an enriched and fulfilling career with a leading corporate having hi-tech environment and
working alongside a group of dedicated professionals which will enable me to gain extensive
knowledge in system analysis, application development and customer support.
ACADEMIC QUALIFICATIONS
 Bachelor of Business Administration from Dr.Bhim Rao Ambedkar University , Agra
(U.P) (2013) with First Division
 Intermediate from C.B.S.E. Board, New Delhi (2008) with Second Division
 Matriculation from C.B.S.E. Board, New Delhi with Second Division
COMPUTER SKILLS
• OFFICE TOOLS : Windows 98/2000/ XP/7 & Microsoft office.
EXPERIENCE
• Working as RELATIONSHIP MANAGER in INTERACTIVE BPO SERVICES (Channel
Partner of Bharti Airtel) from Dec 2013 to till Date.
Roles & Responsibilities-
1- Dealing with the various types of queries and issues of clients.
2- Making the reports the clients of each & every month.
3- Taking care of bed debts of the clients accounts.
4- Doing collection of the due payments of clients through the set modes.
5- Coordinating with the services center, support center, and top management.
6- Doing personal meeting with the clients.
7- Doing documentation works.
8- Maintaining CRM (Customer Relationship Management) software of the clients.
9- Handling escalations from assigned customers.
10-Maintaining relationship with assigned customers.
11- Solving the query of customers on mails.

2. • Worked as a FIELD CORDINATOR in ANDROMEDA MARKETING (P) LTD. From JULY
2013. To DECEMBER 2013.
Roles & Responsibilities-
1- Handling field executives and their given cream accounts to solve the issue.
2- Providing all the details to solve the issue on given timeline.
3- Handling the collection process and maintaining the MIS on regular basis.
HOBBIES
• Internet surfing
• Watching T.V.
PERSONAL DETAILS
FATHER’S NAME : LATE.SHRI MAHAVIR SINGH
DATE OF BIRTH : 11 FEBRUARY 1991
GENDER : MALE
LANGUAGE : ENGLISH, HINDI
PERMANENT ADDRESS : Z 399A, SECTOR – 12, NOIDA G.B. NAGAR U.P (201301)
DATE:
PLACE: Noida
BHANU PRATAP SINGH