Nicole Semrau is seeking an entry-level position in medical billing/administration. She has 5 years of experience in customer service, office procedures, and medical billing and coding education. Her qualifications include an internship at a surgery center, graduation from Bryman College with a focus on medical billing and coding, and a bachelor's degree in business administration. She is proficient in Microsoft Office programs and has strong communication skills.

1. Nicole Semrau
3640 South Sepulveda Blvd. #324
Los Angeles, CA 90034
970-618-8089
n.semrau@hotmail.com
Position desired; entry level medical billing/administration
• HIPPA certified, Claims Gear, ICD-9, HCPCS, CMS 1500, ADA schedule
• Proficient in Microsoft word, Excel, Front Page and Powerpoint
• Five years experience in customer service and office procedures including data entry,
information management, filing, phone sales solicitation and follow up.
• Detailed with strong verbal communication skills.
Qualifications
Covina Surgery Center administrative assistant; internship 2014
Bryman College graduate in Medical Insurance Billing and Coding 2013-2014
Bachelor of Science in Business Administration May 2006
Concentration in Managerial Electronic Business
Lynn University, Boca Raton,Florida
Experience
Ryan Hasey, ING Financial, Boca Raton, FL 2009-2011
Assistant
Promoted services and arranged appointments for financial advisor to sell retirement and
insurance packages to teaching professionals.
• Mastered cold call techniques and delivered professional customer service in challenging
situations.
Independent Employment, Boca Raton, FL 2008-2011
Dock Rental Manager
Rented dock space to visitors and tourists. Collected and tracked payments.
• Independently reconciled billing issues such as lost payments and cancelled checks
CPB Group, Deerfield Beach, FL 2006-2009
Agent
Acquired industry knowledge and experience as a cold caller; arranged appointments and
performed follow-up contact for doctors and insurance companies. Provided excellent customer
service and maintained customer files and database of leads
• Facilitated new business and increased company sales through direct client contact
• Executed over 200 cold calls/day
References;
Upon request