- Islam Ahmed Elsayed Mousallam is an Egyptian national currently working as a Recruitment Manager in Saudi Arabia. - He has a Bachelor's Degree in Tourism and Hotel Management from Suez Canal University. His work experience includes positions as Hotel Manager and Front Office Manager in Egypt. - As Recruitment Manager, his responsibilities include selecting and negotiating private employment, choosing overseas agents to find qualified candidates to fill various jobs in Saudi Arabia.

1. Islam Ahmed Elsayed Mousallam
Ismailia – Egypt
K.S.A MO.: +966566183253
Egypt Mobil: +201004624612
Tel: +20643341300
islam.mousallam@hotmail.com
Personal
Information
Education
• Marital status: Married
• Nationality : Egyptian
• Date of Birth : July 20th, 1979
• Military Service: completed
• Driving license : Saudi and Egyptian driving license available
• Address:65 Luxor st. Ismailia.Egypt
• Bachelor Degree of Tourism & Hotels Faculty. Specialist in Hotels Management
with A Merit Of Good. Suez Canal University. November 2005
• Diploma Of Egyptian General Organization Of Tourism and Hotel(E.G.O.T.H)
with a general graduation excellent) 2001)
Language
• Arabic: mother tongue
• English: very good spoken & written.
Computer
Skills • Telephone Operator Boards ( Meridien, Lucent, Simens )
• ASI Front office system.
• All Kinds Of Fax Machines
• Visual One Front Office System
• Ms Windows ( All Versions )
• Credit Card Machines
• MS Word
• Ms Excel
Scope of
current
position
Recruitment Manager,Almandaryah Company - Riyadh
,Saudia Arabia from 15/10/2011 till now.
• Responsible for selecting and private employment Negotiations and
cadres of all the company's projects (medical equipment - Medical
laboratories - construction projects - administrative functions).
• Choosing overseas agents to choose the right candidates to fill various
Jobs. and All procedures and documents for the embassies of the countries
that we are dealing with in the field of Recruiting Specialists and labors
(Egypt - India - Philippines - Nepal - Sri Lanka - Ukraine - Yemen - Sudan
- Tunisia - Morocco)
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2. Work
Experience
from july 2008 till august 2011
Hotel Manager, Sport Support Resort–Ismailia (Four Stars) 2008
till now.
• General Manager Official license from Ministry of Tourism.
• Responsibility for all hotel details & management of all sections: Front
office, accounting ,Marketing & Sales, banking, receivable and payable,
cost control, food & beverage, room division, maintenance, and services.
• Setting all strategies & policy.
• Development and implementation of marketing plans
• Preparing and executing strategy to maximize hotel revenue
• Fosters the development of a positive work environment for all employees
Ensures that product quality and service standards are met an all areas of the hotel.
From November 2005 till 2008:
Working as assistant Hotel Manager in Sport Support Resort Co. SAE –
Egypt,
•Control the availability of rooms, rooms types, accuracy of room count and
rate categories
• Liaise with Housekeeping Department to ensure room image is
maintained and the "Room Ready on Arrival" policy is adhered to
• Be aware of credit policies and procedures and liaise closely with
Finance Department to ensure that credit procedures are properly
carried out
• Compile statistics for front office and provide reports relating to that
area
• Maintain inter-departmental relationships to ensure seamless guest
services
From Nov. 2004 till Nov. 2005
Working as front office manager and Rooms division
director responsible for the following tasks:
• Train, cross-train, and retrain when necessary all front desk clerk
• Be knowledgeable about all front office standard operating procedures
• Maintain good working relationships and open lines of communication
with other departments.
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3. From Oct. 2002 till Nov. 2004:
Working as Front office clerk in Sport Support Resort Co. with following
responsibilities:
• Register guests and assign rooms for individual guests & groups, assist in pre-
registration and blocking of reservations when necessary.
• Following up all steps of the guest accommodation cycle.
• Make all daily reports ( arrival list – departure list – guest in house(
• Answer all phone calls promptly and in a courteous manner.
• Secure all required information to ensure the guest has pleasant stay.
• Issued Invoices for the required payments from the customer.
• Coordinated with the different departments.
•
Personal skills • Ability to adapt in a new environments and working methods
• Excellent communications skills.
• Ability to work under pressure and look after many tasks at the same time.
• Ability to support and develop the employers to achieve our targets
• Ability to achieve the employee goals parallel to organization goal
• Accounts planning skills
• Public Relations skills
• Logistic arrangement skills.
• Good Reporting skills
• Influencing the good behavior through the working team by giving a good
example
Training & Awards:
• Successful completion of the Professional Development Programmed
for hospitality managers from the Egyptian ministry of tourism and
international development Ireland (IDI)
:- • Palmera Beach Resort :1999-2000
• Marriot Hotel. Room Division Cairo, Egypt 6months, 2001
Hobbies swimming – Reading – Traveling
References
References available upon request
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