Florence Pantaleon is seeking a position as an office administrator or property controller. She has over 15 years of experience in administrative and logistics roles. Her experience includes positions as an administrative assistant providing support to project offices, facilities coordinator managing contractors and office operations, and document control specialist archiving contracts and purchase orders. She has strong communication, organizational, and problem-solving skills.
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino Atieno
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino Atieno
1. FLORENCE O. PANTALEON
1109 Sahara Tower 2, Al Nahda, Sharjah, UAE
Birth Date: June 23, 1976
Contact #: +971567998628
Email: florence.pantaleon@yahoo.com
Position Desired: Office Administrator/Property Controller/Logistics Support
CAREER OBJECTIVES
To become a part of an organization with a competitive and effective atmosphere; to expand and explore my
knowledge and skill sets and work in a fast paced environment with new challenges.
PERSONAL STRENGTHS
Dynamic team player with sense of responsibility, highly inquisitive, creative and resourceful with excellent skills
in communication and collaboration. Self-starter with excellent work ethic and positive attitude. Passionate about
continuous learning and personal growth.
WORK EXPERIENCE
Admin Assistant - Project Support Office
Pacific Architects and Engineers
Union 3, Baghdad, Iraq
March 16, 2015 – Present
Job Scope:
Provide overall administrative and technical support to the OMSS/BLiSS Project in FOB Union 3 in
Baghdad, Iraq. Team member of organizing the Custodial and Billeting department in preparation for reopening
LSAs and military facilities online as per MSOW. Started and initiated Service Desk department for the site project
and serves as Operations support to subcontractor (AWI) Laundry department to meet client's - DOD/DOS -
contract's top quality service satisfaction. Engage in organizing Property Department’s full responsibility and
requirements in the absence of supporting staff and establish auditable excellence within Union III site. Conducted
Blind Inventory, Floor to Ground Inventory and reconciled to the Property Book and hand receipts. Performed a
100% inventory on all GP items, sensitive items, consumable and non-consumable items, prepared documents for
warehouse requisitions and hand receipts. Conducted training for Change of Locations, LTDDs, Cannibalization,
Memorandum for Record, Property Movement Request, FWT, and Technical Inspections. Currently providing
overall administrative assistance to Utilities Department (Power Generation, Fuel Farm, Water Treatment Plant and
Dog Kennel) directly reporting to the Utilities Manager on-site. Perform AOR inspection and take corrective actions
in preparation for QA/QC audit every month.
Facilities Coordinator
Supperclub Restaurant FZCo, (TRAKHEES Free Ports and Zones)
Jumeirah Zabeel Saray, Palm Jumeirah, Dubai
July 01, 2013 – March 10, 2015
Job Scope:
Provide overall support to the facilities and security management, working hand in hand with the Facilities
Manager. Manage office functions including work order coordination, security pass and access assignments,
database management, daily office operations, maintaining office records, and providing general administration
support services to Housekeeping, Laundry, and Maintenance and Transportation division. Manage all outside
contractors in support of supperclub operations, including maintaining records and contracts, coordinating project
activities, and providing scheduling support.
2. Executive Secretary
Beauty Point LLC
Dubai, UAE, June 07, 2012 – June 30, 2013
Job Scope:
Reports directly to the CEO. Provide high-level administrative support by conducting research, preparing
statistical reports, handling information requests and perform general functions such as handling product
introduction and attending to clients in the showroom and product launching events. Serves as operations
coordinator for market research team to improve product sales against competitors, serves as HR coordinator for
screening applicants and contract preparations for hired employees, preparing visa application requirements for
employees, assisting on travelling employees for tickets, replying to emails and inquiries, follow up orders and
deliveries, purchasing coordinator for office supplies, preparing correspondence, receiving calls and visitors,
arranging conference calls and scheduling meetings. Train and supervise lower-level clerical staff.
Document Control – Sub Contracts Specialist
DynCorp International
LOGCAP IV ASAOR, KAF, October 2009 – September 2011
Job Scope:
Provide overall contracts administrative support to Logistics Civil Augmentation Program IV Project
for Sub contracts division in Document Control. Archive and organize Contractual Documents, Subcontracts and
Purchase Orders to four databases - SharePoint, Primavera Contract Manager Version 12 and 13, and includes
Shared Drive and DynInsight. Serves as POC for Alliance for any subcontract archiving issue on Share Point.
Distribution of site specific PPR, LOTD, CO and LOC. Ensuring compliance with the terms and conditions on the
subcontract, documenting on any changes or amendments during its implementation or execution. Maintain
database accountability for department. Train new team members. Coordinate work flow of incoming tasks.
Conduct quality control audits of databases. Follow up orders from POs.
Housekeeping/Laundry Supervisor
Candon Beach Resort Hotel and Restaurant
Candon City, Philippines, July 2006 – July 2009
Job Scope:
Provide overall support in overseeing the housekeeping and laundry department to ensure that the staffs are working
properly and professionally according to hotel standard and policy. Hands on in training staff in services provision
to ensure cleanliness and tidiness of premises. Assigns staffs their duties and inspects work for conformance to
prescribed standards of cleanliness. Responding to guests’ queries and resolving problems efficiently. Obtains list of
rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments. Conducts
orientation training and in-service training to explain policies, work procedures, and to demonstrate use and
maintenance of equipment. Inventories stock to ensure adequate supplies in order to maintain sufficiency .Maintain
linen carts and supplies as necessary. Investigates complaints regarding housekeeping service and equipment.
Production Supervisor
Shin Hung Corporation
Taegu City, South Korea, June 1999- May 2006
Plan, lead, organize, coordinate, manage, direct and control the overall functions of assigned
area .Coordinate assigned accounts to ensure that clients are comprehensively serviced in accordance with the
department’s objectives of attention to details, sense of urgency and concern in all areas. Communicate with QA
personnel to achieve technical requirements and implement quality controls
Secretary
Coopers and Lybrand, Singapore
April 1998-April 1999
Compose routine, emergency and priority memos; day to day correspondence, reports and
presentations. Handle routine tasks such as making hotel and airline reservations, preparing/distributing agenda for
meetings, filing, e-mail communications and special projects as directed by the management.
3. EDUCATION BACKGROUND
College: University of the Cordilleras – BCF, Baguio City, Philippines
Course: Bachelor of Arts in Mass Communications - Major in Journalism (1993-1997)
Technical: Sea and Sky College, San Fernando City, Philippines
Course: National Certificate for Hotel Housekeeping (Oct. 2008-Nov. 2008)
TRAINING AND SEMINARS
February 01, 2008 – August 01, 2008
Candon Beach Resort Hotel and Restaurant –Facilities Management Trainee
October 01, 2008 – November 03, 2008
Technical Education and Skills Development Authority
National Certificate II in Housekeeping
October 15, 2008
Canadian Executive Services Organization - Training in Hotel Housekeeping
REFERENCES
Steven Harvey – PAE Site Manager, Union III – Steven.Harvey@pae.com
Mark Hoyle – Utilities Manager, Union III – Mark.Hoyle@pae.com
Asmir Mujacic – PAE Program Property Supervisor – Asmir.Mujacic@pae.com
Richard Bradshaw – PAE Alternate Site Manager, Union III – Richard.Bradshaw@pae.com
Constance Davis – Document Control Supervisor, DynCorp International (+14044888129)
Kim Marquess – Document Control Manager, Dyncorp International (+18176880306)
Michael Holmes – Contracts Manager Lead, Dyncorp International (Michael.Holmes@dyn-intl.com)
I certify that all information above are true and correct to the best of my knowledge.
________________________________
Florence O. Pantaleon