Mohammad Saeed-Al-Mizan is seeking employment utilizing his business management education and IT experience. He has a Bachelor of Business Administration degree from Memorial University of Newfoundland and a Bachelor of Electronics and Electrical Engineering degree from American International University in Bangladesh. His work experience includes positions in financial advising, sales, and IT support. He has strong computer skills and experience in areas such as software development, networking, and system administration.

1. Mohammad Saeed-Al-Mizan
104-484 Oriole Parkway, Toronto, ON M5P 2H8
OBJECTIVE:
Looking for employment in a challenging environment to work with full potential, demonstrate skills,
utilize knowledge and experience achieved in classroom and IT industries.
EDUCATION:
2015 - Present Ryerson University, Toronto, ON Business Management
2011 - 2014
Memorial University of Newfoundland
St. John’s, NL
Bachelor of Business Administration
Major: Business Admin,
Minor: Information Technology
2007 - 2009
American International University
Dhaka, Bangladesh
Bachelor of Electronics and Electrical
Engineering
2007
Bangladesh MHM High School & College
Doha, Qatar
Higher Secondary Certificate
2004
Bangladesh MHM High School & College
Doha, Qatar
Secondary School Certificate
WORK EXPERIENCE:
• Financial Advisor, Teleperformance, Yonge and Eglinton East, Toronto, ON, September
2016 to December 2016.
Responsibilities:
Responsible to works with Scotiabank’s customers who have significant investable assets,
and grow relationships by providing advice on long-term financial solutions. Successful
completion of the financial planning proficiency standard in the province, along with a
thorough understanding of customer life cycle needs, enables you to uncover investment
opportunities for customers and provide guidance on investment portfolios.
• Outbound Sales Agent, S&P Data, Yonge and Davisville, Toronto, ON, March 2016 to
September 2016.
Responsibilities:
Responsible to call registered or potential customer to sign up with Direct Energy and
EnerCare. Educate the customer about the company and provide answers to all the customer
concerns and questions regarding the service and enroll them into the products.
• Sales Associate, The Source, Toronto, ON, November 2015 to January 2016.
Resume: Saeed Al Mizan 1
Phone: 1-647-461-0353
E-mail: bluesky.mizan@hotmail.com

2. Responsibilities:
Responsible for creating a sales environment that enhances the buying experience. Also in
charge of driving the full sales life-cycle, from initial contact to demonstrations and sale.
Ensuring that all customers receive excellent service through direct salesmanship, and
prompt and courteous service. Assisting customers with questions, needs and purchases.
Cultivating successful relationships with retail customers. Completing each transaction in a
quick and efficient manner. Identifying customer requirements. Preparing merchandise for
display. Assisting customers with purchase decisions. Making sure that customers receive
receipts on all purchases.
• Sales Representative, Actv8 Marketing Inc. Toronto, ON, May 2015 to September 2015.
Responsibilities:
Responsible for marketing and sales of consumer home communication and security
products to new and existing customers. Planned, implemented, and managed individual
marketing and sales. Utilized human relations, communication, and negotiation skills to
market and sell President's Choice's Credit cards and services. Responsible for identifying
client needs while researching ways to improve the quality of their services. Effective at
finding cost saving options for new customers, often reducing their costs by as much as 50%.
Met and most often exceeded monthly sales goals by 20 - 50%. Qualified for various monthly
and quarterly sales promotions winning cash and gift cards.
• Lab Admin, Memorial University of Newfoundland, St. John’s, NL, Sept 2012 –
Dec 20014.
Responsibilities:
Setup, maintain and troubleshoot two computer labs with 100 computers each, Windows
Server2008, Exchange Server. Work with Active Directory to maintain user group and
access. Install and maintain antivirus, firewall, monitor network and services. Help students
with different issues in the lab. Troubleshoot, reproduce and coordinate different teams for
student issues and application bugs. Document all issues and solutions in iTrack, site
helpdesk and knowledge base; create post mortem reports, monthly SLA reports and other
documentations.
• Sales Agent (outbound call centre), CMTT Marketing, Young St., Toronto, ON; 2012
(May-June).
Call registered customers for special offers and sell vacation packages through phone.
Provide answers to all the customer concerns and questions regarding the packages.
• Technical Assistant, Standard Chartered Grindlays Bank, Dhaka, Bangladesh; 2008-2009.
Responsible for all software and hardware install, support and maintenance at the branch.
Assist employees with software usage, printing and other technical issues.
• Supervisor, Taste East Inc , St. John's, NL, October 2010 to July 2014
Manage retail staffs, among which includes people working on the floor and the cashiers.
Resume: Saeed Al Mizan 2

3. Meet financial goals by analyzing variances; initiating corrective actions in preparing an
annual budget, formulating pricing policies and scheduling expenditures. Make sure pricing is
correct. Work on store displays. Recruit, coach, counsel, discipline and train employees.
Ensure products are clean and ready to be displayed. Maintain inventory and ensure items
are in stock. Maintain health and safety measures and store’s cleanliness. Organize and
distribute staff schedule. Preside over staff meeting. Handle customer complaints, issues and
questions.
COMPUTER SKILLS:
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, Microsoft Visio, Power point, etc.)
• Knowledgeable in system administration with Windows Server 2008, Sun Solaris 10, Windows XP,
Vista, 7, etc.
• Familiar with various CRM (Ticketing Systems) and CKM (Salesforce, Peoplesoft, iLog, Remedy,
HP Openview, Peregrine, etc.).
• Knowledgeable in software development, computer usage, installation, support and networking :
Familiar with all aspects of Software Development Life Cycle.
Experienced in software and hardware installation, maintenance and troubleshooting.
Knowledgeable in various network protocols (LAN/WAN) and experienced in network, firewall
configuration and troubleshooting.
INTERPERSONAL AND ORGANIZATIONAL SKILLS:
• Excellent organization and communication skills:
Experienced in top notch client care with distinctive in-person, telephone, email and
internet skills.
Proposed, designed, implemented and delivered numerous technical and aesthetic
seminars, presentations and projects.
Planned and organized a computer fair to promote computer usage.
Organized student association programs for fund raising and student events.
• Excellent technical and comprehensive writing skills.
Written technical documents for various course projects and assignments.
Written and presented research papers and numerous essays for different courses.
• Excellent listening, analytical, research, problem solving, decision making and negotiating
skills.
• Honest, creative, organized, quick learner, hardworking, detail-oriented, multitasking and
team player.
MANAGEMENT SKILLS:
• Studied Project Management, Management Theory, Business Administration Theory,
International Business Management, Human Resource Management, Organizational Behaviour
and Interpersonal Relations courses to understand and achieve management skills.
• Planned, organized, distributed and implemented meetings and tasks among team members for
different projects on the job.
• Lead several projects and issues with planning, organization and efficient communication to
successful resolution.
AWARDS AND ACHIEVEMENTS:
 Received yearly scholarship at American International University, Dhaka, Bangladesh.
 Received Bangladesh government scholarships at grade 5 (for 2 years) and grade 8 (for 2
Resume: Saeed Al Mizan 3

4. years).
 Stayed top of the class from grade 1 to 10.
 Outstanding performance matrices at previous and current jobs.
LANGUAGE KNOWN: English, Bengali, Hindi, Urdu.
PERSONAL INTERESTS: Books, computer games, outdoor games, swimming, gym exercises,
music and movies.
REFERENCE: Available upon request.
Resume: Saeed Al Mizan 4