1. Naeem Maqsood
Mobile #: 056 786 1132
Email: Naeem.maqsood.pk@gmail.com
CAREER OBJECTIVE
To find a challenging position to meet my capabilities, skills, education & experience
EDUCATIONAL QUALIFICATION
MBA (Marketing)-Masters in Business Administration
From : Virtual University of Pakistan.
B. A (Humanities)-Bachelor of Arts
From : University of Punjab Lahore.
F. A (Humanities)-Higher Secondary Collage Certificate Punjab Collage
From : Forman Christen Collage Lahore.
MATRICULATION (SCIENCE SUBJECTS) - P.R High School Lahore
From : Education Board of Lahore.
PROFESSIONAL SKILLS
Professional Employer Services
Employer: in Lahore
Collecting competitive market information report to set future business strategy.
Liaise closely with marketing related activities
To keep liaison with the buyers and the buying offices in respect of follow up of current business and
to cultivate new business.
Coordinating with the quality assurance team to deliver quality reports and sales forecast and
analyzing buyer’s requirement.
Duration:Feb-2006 to Jan-2007
Delta Tech Power Protection in Lahore (Pakistan)
Employer: As a customer Service Agent
Job Profile:
Prepare cost sheets
Making current business reports and sales forecast reports.
Follow up the production department on their planning and control.
Import the accessories for all kind of samples
Coordinating with production & QA team to solve out day to day problems.
Duration:Feb-2007 to Mar-2008
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2. Super Asia M-D-S Group of industries
Employer: Super Asia M-D-S Group of industries in Lahore
As a customer Service Manager / Admin Incharge.
Job Profile
SERVICE Manager / Admin In charge - May 2008 – Dec 2014
Responsible for organizing the service department and in particular, controlling it’s resources and
utilizing its assets to achieve maximum efficiency. Overseeing the day-to-day management of the
service area.
Duties:
Follow up Sales Targets and making sure to achieve by given team
Experience in B2B business development sales.
Forecasting and achieving sales targets by self and also aching goals by junior sales team
Providing high quality, up-to-date documentation for all service arrangements.
Motivating and guiding a team.
Seeking out, establishing and maintaining relationships with operational contacts within each client.
Making sure that all account and contract details are up to date.
Investigating technical issues.
Accurately recording service times, job costing and invoicing in the Service Department.
Escalating operational issues to senior management.
Proactively developing and retaining key customer accounts.
Maintaining effective control of expenses by regularly examining management accounts and
comparisons with budgets.
Carrying out quarterly billing checks and inventory audits.
Arranging for all outstanding debts to be collected within due time periods set.
Collecting and analyzing data, then using it to plan and manage both projects and systems.
Keeping costs down by focusing on the reduction of leakage.
Taking corrective action where inadequate performance is suspected.
Assisting in the development of a customer service policy for the company.
Confirming that contracted payment terms are adhered to.
Following up on all outstanding issues.
SPECIAL SKILLS
Driving with professional Driver’s license (Road Transportation Office-Pakistan)
Computer Literate- can appreciate Microsoft Office Applications
Skills in First Aid and other health related emergencies
Quick learner, patient and hardworking
Flexible and adapt quickly to new working environments
Work independently and as part of a team
Good communication skills, can work well with other nationalities
Highly organized, can prioritize work schedules, manage time effectively and meet deadlines.
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3. COMPUTER SKILLS
WinWord
Excel
Internet protocol
In page
Passed BRAIN BENCH certification of MS-office 2013
Passed BRAIN BENCH certification of computer fundamentals windows 8.1
To check online visit (://www.brainbench.com) (Transcript ID#: 4880774)
Mange ERP and in-depth knowledge of working in concepts of business.
From{Punjab-Computer Collage. Lahore-Pakistan}
LANGUAGES
English - Read & Write
Urdu -Read & Write
Punjabi - Read & Write
PERSONAL DETAILS
Name: Naeem Maqsood
Date of Birth: 29-June-1980
Gender: Male
Civil Status: Single
Place of Birth: Lahore, Pakistan
Visa Status: Visit Visa
Passport No#: AL-0312111
Address: Opposite to Dubai Oasis Residence, Damascus Street, Al Qusais-2
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