Carmen Newman is seeking a new career opportunity and believes she is well-qualified. She has over 15 years of experience in various fields including administration, banking, communications, and business management. She has strong computer, communication, and organizational skills. Carmen has a matric certificate and additional qualifications in facilitation methodologies. She provides her contact information and an extensive work history demonstrating experience in roles such as receptionist, call center agent, collections officer, customer care agent, consultant, and financial advisor. Carmen highlights personality traits such as being a fast learner, team player, and leader. She believes she will be a great addition to any company.

1. Carmen Newman
Cell: 074 782 6404
Home: 031 577 3196
Email: carmen.n.williams@gmail.com
Administrator/ Clerk/ Banking/ Communications/Consultant/Facilitator/Business Management
I am a highly motivated, talented and well presented employment equity candidate and now seek a career opportunity within
your organisation. I feel I am an ideal candidate for any organisation as I have considerable communications experience as
well as my diversity in other fields. I have excellent communication and listening skills. I am also a team player, am
responsible, can work well under pressure and without supervision.
I have attained a vast knowledge that I believe will enable me to succeed within the industry. I have strong organisational
skills, am a fast learner, pay great attention to detail, analytical skills, excellent networking skills, being assertive, and hard
working, all of which will be instrumental to your company. I believe that I am well equipped to blend in with any company
culture and believe that I have the skills and qualifications you are looking for. Thus I would be a great addition to your work
force.
Personality Traits
• Fast learner who thrives on challenges
• Committed and tenacious, will see projects through to conclusion
• Team player- relate well to a variety of people from diverse cultures
• Able to work in isolation but knows the significance of team work
• Have strong leadership qualities but not inflexible
• Able to create lasting professional relationships
• Enjoy challenges and work well under pressure
• Self-sufficient, though willing to seek assistance if necessary
Computer Skills
• Windows 7
• Internet & email
• Power point presentation
• Excel
Skills
• Market and Product research
• Pricing and costing
• Financial management and control
• Banking and saving
Personal details
Full name: Carmen Natasha Newman

2. ID Number.: 8508300098088
Languages: English, Afrikaans (Read, Write and Speak)
Interests: Reading, writing, sport and current affairs and politics.
Educational history
Highest Grade passed: 12 (Matric) 2003
High school attended: Newlands East Secondary School
Subjects : English (HG),Afrikaans(HG),Biology(HG),Accounting(SG),Business Economics(SG),Maths(SG)
Further educated at ISIBANI COMMUNITY COLLEGE in Facilitation of different learning Methodoligies ETDP SETA ,SAQA
IN 2012
Certificate obtained from Junior Achievement South Africa in Business Management 23 April 201
Completed and certified as an Assessor found Competent received at ISIBANI Community College 2015.
Work Experience
Receptionist Answer switchboard calls
typing of legal documents as per request
making appointments
opening files
receipting of monies,
serving legal documents
A Ward & Associates
(Attorney’s Office)
April 2004-january2006
Left for better prospects
Call centre agent
(outbound)
arranged legal assistance with FNB bank
call prospective client on given arranging
affordable policy for client
data capturing
validating bank accounts
making referrals
Direct Channel Marketing
February 2006-september2006
Contract ended
Project Assistant inviting clients & companies to take part in annual events,
liasing with companies telephonically
telephone negotiations
Ushaka marine world
October 2006-december2006
End of contract
Collections Officer (micro
loans & credit card)
rehabilitate arrear accounts
negotiate arrear payments
update & record client information
maintain client loyalty
ABSA contact centre
February 2008-march 2010

3. Contract ended
Customer Care agent Received inbound calls
Unblocked customers lines
Changed customers details and updated them
Gave assistance to cell c customers
Updated them on new cell c promos
Cell C
September 2010-december
2010
I left cell c because of hectic
shifts
Consultant Sold pre and contract phones
Assisted with mtn customers billing queries
Assisted with all mtn queries
Booked repair phones in
Updated mtn customers details on the system
Mtn
February 2011-april 2011
End of contract
Financial advisor Sold vehicle insurance for Mutual & federal
Did comparative quotes to clients
Did a needs analysis for clients
Educated them on benefits of vehicle insurance
Data captured clients information
Talksure –Mutual and federal
short term insurance
March 2012-august2012
End of contract
Account executive Phoned clients and arranged their property listing on the website
Attached photographs and wording of ads
Liased with client
Data capturing
Private property
July 2013- September 2013
Left to pursue my studies
Freelance
Facilitator
Asses candidates in sales .
Conducting interview preparations and making sure candidates all
know and remember the correct way ,
Schedule and coordinate all daily classroom activities.
Facilitate large and small group discussions
Applying different methodologies .
Power point presentation.
Harambee
September 2014 -currently
References :
ANTOINETTE WARD: Partner- A Ward & Associates 0835077667
NSIKELELO GCWABAZA Bridging Manager Harambee 0714426375
NIKITA DLADLA: second in charge mutual&fedral 0727649125