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1. Mobile Technology and Its Impact on e‐Commerce
Sample Essay
E-commerce plays a major role in the world. However, applications and technologies are
shifting towards mobile computing and the wireless web. While this is the case, the
advancements have also brought into play a host of challenges, especially concerning
wireless electronic commerce. Because of varying preferences of customers,
development of these applications is a continuous process to satisfy the market. Mobile
electronic-commerce, which uses portable devices to transact business, has become a
major part of people’s lives. Common portable devices include laptops, mobile
telephones, and vehicle-mounted interfaces among others (Lamersdorf 243).
The only requirement for mobile electronic commerce is to have access to mobile
wireless, which is Web or WAP enabled (Lamersdorf 255). It is worth noting that phones
and other hand-held gadgets have limitations, including low memory, small screens and
few input devices. They do not have traditional computer keyboards and have limited
text lines and character entries. To the contrary, laptops support many devices, have
huge data storage capacity, have traditional keyboards and have large screens.
The main concern for manufacturers is deciding the most effective way individuals to
use apps to access information through the gadgets. For this reason, there is need for
manufacturers to go back to application software and operating systems for a range of
platforms. Portable devices can support apps including Palm’s PalmOS, Microsoft’s
Pocket PC OS, WAP, SMS, Web and I-node (Nickerson & Warkentin 446). While some
of these apps meet the needs of most users, they have limited functionality. Thus,
manufacturers and app developers have the task of improving functionality of these
devices to enhance their capabilities (McConnell, Merz, and Maesano 370).
Mobile e-commerce therefore denotes business to consumer moneymaking activities,
conducted sing mobile devices. With wireless technology, there is hope for mobile sub-
net in the e-commerce world. Today, most people in the world own mobile phones,
which largely rely on wireless technology. Other devices allow voice communication
while others concentrate on non-voice functionalities like watching videos, Geo-location
data, reading emails and accessing internet (McConnell, Merz & Maesano 378). This has
led to change in purchaser payment market. With these devices, e-commerce is simpler

2. and convenient around the globe. Because of developments in mobile e-commerce, there
is massive manufacture of handsets, improved technology and affordable data prices.
These have encouraged more usage of mobile data than in previous years.
Mobile e-commerce has also led to the rise of consumer benefits and protection to
consumer issues. They include mobile payment and banking, premium services, mobile
shopping and mobile marketing, just but a few. With premium services, users buy
digital content and electronic information via text messages, where the costs add up to
the mobile phone expenditure (Tsalgatidou 252). Examples of SMS free-based services
are horoscopes, SMS voting system, flight status alerts and dating chat sites among
others. Because of development of wireless networks, there is enhanced data transfer
and better display capabilities by portable devices. They also have good processing
power, which promote internet-enabled services (Tsalgatidou 276). Today, there are
content portals, which offer a range of free services like downloading games, videos and
ringtones. It is therefore clear that mobile content has massively evolved to meet the
changing needs of the market. With mobile payment and banking, financial institutions
offer text banking to online clients. Through this platform, a customer can view account
balance and recent transactions on phone. On the other hand, mobile payment software
allow customers to text their payments, where companies offer traditional trust services
via the internet by expanding the functionality of the device. Oftentimes, they improve
privacy through encryption and public key management (Nickerson and Warkentin
440).
Besides the advantages above, wireless apps and technologies have a range of demerits
in mobile e-commerce worldwide. The absence of mobile device standardization all over
the world is a major concern. Mobile devices differ from country to country and even
within a particular country. The inequality in acquiring and access wireless web
technology also affects mobile e-commerce in the world. It is clear that some countries
have low demand for mobile device capacity. For example, Japan and Europe have
higher demand for mobile devices than the U.S (Tsalgatidou 268). Very few Americans
use wireless devices compared to people living in Europe and Asia. Americans also have
lesser usage rates than Asians and Europeans. Experts observe that there will be lower
demand for 3G internet to hit critical levels, hindering development of e-commerce
within affected countries.
Conclusion

3. In conclusion, technology development has played a major role in mobile e-commerce
development. Today, millions of people all over the world depend on this technology to
transact businesses. With rapid advancement in wireless devices, there is need to ensure
that the devices function properly. There is also need for development of wireless
communication with high bandwidth to meet the demands of mobile e-commerce and
wireless apps.
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4. Works Cited
Lamersdorf, M. Trends in Distributed Systems for Electronic Commerce. Springer-
Verlag, Berlin Heidelberg, NewYork, 1998: 220-298. Print.
McConnell, M. Merz, L. & Maesano, M. An Open Architecture for Electronic Commerce.
OMG/ECDTF/OSM Response, 1997: 315-387 Print.
Nickerson, R. and Warkentin, M. Wireless/Mobile E-commerce: Technologies,
Applications and Issues. Seventh Americans Conference on Information Systems, 2001:
420-477 Print.
Tsalgatidou, A. Business models and transactions in mobile electronic commerce:
requirements and properties. Computer Networks, 2001: 221-289. Print.