STP Of ITC Hotels 
Presented by: 
Abhishek Kyal
ITC HOTELS 
ITC Hotels was the first hotel chain in the mid 
1980’s. 
ITC hotels owned and operated 100 hotels in 75 
locations. 
ITC Hotels has one of the most extensive art 
collections in India.
SEGMENTATION 
Geographical – Urban Area 
Demographical – High Income people 
Psychographic – Life style 
FEEL GOOD – Hospitality and ambiance
TARGETING 
High Income Families. 
Couples both Indians and foreigners. 
business travellers. 
Corporate – Meeting & Events
Perceived quality 
Perceived price
BRANDING 
ITC Hotels presents the GREENEST LUXURY HOTEL CHAIN 
in the WORLD. 
Tagline – “RESPONSIBILITY LUXURY” 
ITC Hotels is an exemplar in sustainable hospitality with 
all its premium hotels being LEED® Platinum certified 
The group today operates under FOUR distinct brands: 
Luxury Collection Hotels 
Sheraton Hotels 
Fortune Hotels 
Welcome heritage hotel
THANK YOU

marketing STP ITC Hotel

  • 1.
    STP Of ITCHotels Presented by: Abhishek Kyal
  • 2.
    ITC HOTELS ITCHotels was the first hotel chain in the mid 1980’s. ITC hotels owned and operated 100 hotels in 75 locations. ITC Hotels has one of the most extensive art collections in India.
  • 3.
    SEGMENTATION Geographical –Urban Area Demographical – High Income people Psychographic – Life style FEEL GOOD – Hospitality and ambiance
  • 4.
    TARGETING High IncomeFamilies. Couples both Indians and foreigners. business travellers. Corporate – Meeting & Events
  • 5.
  • 6.
    BRANDING ITC Hotelspresents the GREENEST LUXURY HOTEL CHAIN in the WORLD. Tagline – “RESPONSIBILITY LUXURY” ITC Hotels is an exemplar in sustainable hospitality with all its premium hotels being LEED® Platinum certified The group today operates under FOUR distinct brands: Luxury Collection Hotels Sheraton Hotels Fortune Hotels Welcome heritage hotel
  • 7.