1. JENNIFER QUESADA
3015 NW 103 St.
Miami, FL 33147
Mobile: 305-202-1740
Email: Jenjenquesada@gmail.com
To Whom It May Concern:
Currently seeking employment as an Executive/Administrative Assistant. I have twelve years of experience
in dealing with Senior Management, Office Manager duties and supervising individuals. I am looking to
return to the corporate workforce, after taking time off to start-up my own national Etsy business.
Available to commence the position immediately. Attached is my resume for review. If called for an
interview I would be happy to present my portfolio to showcase samples of my work and reference letters.
If you should have any questions please feel free to contact me.
Regards,
Jennifer Quesada

2. JENNIFER QUESADA
3015 NW 103 St.
Miami, FL 33147
Mobile: 305-202-1740
Email: Jenjenquesada@gmail.com
PROFILE
A dedicated and committed individual always seeking to produce above average results. Able to function
independently or as a team player. Superior communication and customer service abilities. Excellent writing
skills, expertise in producing presentations with graphs and charts. Knowledge of the following applications:
Microsoft Office Programs, Outlook, Creating Websites and Internet research.
PROFESSIONAL EXPERIENCE
SWEET PIE-FECTION – Miami, FL 2012-2015
National Etsy Business
Owner/Founder
 Responding to emails and order inquiries.
 Filing order paperwork and supplies receipts.
 Updating company website and Etsy store page.
 Tracking orders to ensure arrival on date needed.
 Packaged and shipped out orders before due dates.
 Processing orders and scheduling on order calendar.
 File claims for damaged orders and follow up with customers.
 Ordering and tracking supplies to ensure all items are in stock.
 Providing customdesigned sweets and treats for special occasions.
 Creating and designing marketing materials (business cards,flyers, pamphlets)
WELLCARE HEALTH PLANS - Miami Lakes,FL 2006 – 2009
Provider Relations Department
Executive Assistant to Executive Director & Provider Relations Team
 Organized yearly Holiday Party (160 people).
 Travel arrangements and processing expense reports.
 Ordered office and break room supplies for two kitchens.
 Oversee maintenance for printers, copiers and computers.
 Scheduling meetings, conference calls and catering lunch.
 Maintained/updated phone list (cell phones, emergency contact list, directories.)
 Monitored and tracked department PTO and added to managers Outlook calendars.
 Setup new employees with office, cell phones, computer access and business cards.
 Renovation of company office lobby, dealt with contractors and processed payments.
 Coordinated staff meetings and trainings (preparing documentation and taking minutes.)
 Arranged installation of security system, dealt with property management and processed payment.
GEORGE WESTON BAKERIES, INC. (Entenmann’s) - Miami, FL 2001 – 2004
Finance Department
Administrative Assistant to Controller, Southeast Market Area, Miami Division
 Trained seven assistants on purchase orders and created training manuals.
 Arranged on/offsite meetings with catered meals for duration of meeting.
 Scheduled travel arrangements, conference calls and monthly travel calendar for department.
 Designed and produced presentations for Publix, Wal*Mart, Winn-Dixie and senior management.
 Coordinated offsite filing storage, ordering supplies, preparing boxes and processing monthly payment.
 Monitored attendance, produced confidential documents, expense reports and screening calls and mail.
ABN-AMRO BANK N.V. (LaSalle Bank) - Miami, FL 1997 – 2001

3. Loan Products and Structured Debt Team/Financial Institutions Department
Administrative Assistant (1997 - 2001)
 Assistant to Senior Vice President, Group Vice President and team.
 Coordinated new employees setup, screened calls, ordered supplies and distributed mail.
 Scheduled business trips and meetings, prepared expense reports and monitored attendance.
 Designed and produced marketing and financial reports for banking events and senior management.
 Organized conference meetings, trade transactions, refinance request, time deposits and wire transfers.
ADDITIONAL PROFESSIONAL ACTIVITIES
Attendance Controller Software Seminar Introduction to Access 2000
The Indispensable Assistant Seminar Introduction to PowerPoint 2000
The Exceptional Assistant Seminar OSHA & HIPAA Training
Microsoft Office Seminar Bilingual Spanish & beginner Italian
Introduction to Excel 2000 How to Write a Novel
Excel 2000 Intermediate CPR Certified
EDUCATION
Everest Institute - Hialeah, FL 2009- 2010
Certified & Registered Pharmacy Technician
 IV preparation
 Pharmacy law
 Perfect Attendance
 President’s List
 Dean’s List
 4.0 GPA
Miami Dade Community College
American Institute ofBanking - Miami, FL 1998 - 2000
 International Banking
 Analyzing Financial Statements
 Marketing Financial Services
Florida International University - Miami, FL 1994 – 1995
 Summer and Fall terms
First Baptist School ofHialeah - Hialeah, FL Graduated 1994
 High School Diploma
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REFERENCES
Furnished upon request