1. Profile I am a proactive, individual with a positive attitude, the abilityto work a multi-taskandeasilyfit intoanytype of a team
with a solid experience inhospitalityandadministrative skills.
Summary Havingtwo decades of solidadministrative experience ina various multiple companies inthe field ofhospitality
industry, manufacturing, industrial companies& private firminthe fast face hightechnologymarket.
Objective In the 21st centuryterm mass mobilityis about to be redefined, creating a huge impact on the global travel and
hospitalityindustry. I want to workandgrow in a companythat understands this trendandis best addressingto it.
Dubai, UAE
City Premiere Hotel Apartments
Executive Secretary
June 2012 - Present
Highligt:
Nominated as Employee of the month October 2012
Responsibilities:
 Read and analyze incoming memos, submissions, andreports to determine their significance andplantheir distribution
 Open, sort, and distribute incoming correspondence, including faxes andemail
 File andretrieve corporate documents, records, andreport
 Greet visitors anddetermine whether theyshouldbe givenaccess to specific individuals
 Prepare responsesto correspondence containingroutine inquiries
 Ensures that all relevant informations are properly deliveratedto allconcerned Departments
 Assist the GMon hisdayto dayjob routine
 Assist other departments concerning reports andother documents.
 Read and analyze incoming memos, submissions, andreports to determine their significance andplantheir distribution
 Assist the ReservationDepartement ininputing all the bookings inthe system ona dailybasis
 Assist the Accounts Department fothe Booking.comfor the montlycommissionpayment.
Dubai, UAE
Le Meridien Dubai
Executive Chef Secretary
Oct 2011 – June 2012
Responsibilities
 Liaise betweenBanquet Operations Sales ,H.R, Engineering, F&B andall other Departments.
 Staffingcoordination withHR recruitment request, salaryincrement, status change, dutyresumption budget modifications andvacation
planfor the entire F&B Kitchen.
 Administrative works, filing, preparingweeklyattendance sheets, roster, andovertime for payroll.
 Distributions ofall kitchenrelated paper work especiallyBanquets Events Order to other kitchenoutlets.
 Raise Purchase Requisitionfor kitchen equipments andcoordinate withthe suppliers.
 Coordinates withthe IT Department for all computer relatedissues.
 Coordinates withthe Engineering Department for all the maintenance request.
 Coordinates withBanquet Department to maintain functionchanges updated.
 Taking Minutes of the Meetingfor all the HeadChefs ina monthlybasis.
 Replying and sendingemails internallyand globally.
 Assist the Chefs interms ofall the paper works and personal needs
 Prepare a JobChat on a montlybasisconducted bythe Executive Chef.
Dubai, UAE
Corp Executive Hotel Apartments
PA to General Manager
Oct 2010 – Oct 2011
Highligt:
Employee of the month April 2011
Responsibilities
 Screening telephone calls, enquiries andrequests, andhandling them when appropriate;
 Organizing andmaintaining diaries andmakingappointments; takingminutes ofthe meeting
 Dealing withincomingemail, faxes andpost, oftencorrespondingon behalf of the manager;
 Organizing andattending meetings and ensuring all managers are well-preparedfor meetings;
 Record the online rates of the hotel & competitors ona dailybasis for 3 months period
 Arranging travel and accommodation and, to take notes or dictationat meetings & to provide generalclericalassistance.
 Update the GSSReport on the Dailybasis.
 Assist the HKDepartment:RoomInventory, Supervise andcheckthe rooms, releasing the rooms follow upwith guest complain.
 Assist the SalesDepartment regarding Corporate Contract, Create a LongTerm TenancyContract for Long stayinggues
SURNAME& FIRST NAME Fuentes,VirginiaAkut
NATIONALITY Filipino
ADDRESS
SheikhZayed Road, BusinessBay Area,
Dubai, U.A.E
MOBILE NO +971 50 2615282
EMAIL virgiefuentes@gmail.com

2. Dubai, UAE
Corp Executive Hotel Apartments
Sales Coordinator
June 2011 – Oct 2011
Responsibilities
 Directlyreporting to Assistant Director of Sales
 Responsible insending the Corporate andLeisure Contracts to all the Hotel Accounts
 Attend a SalesBlitz twice a weekwith the Sales Team, assisting other Departments such as:Executive Office andF&B
 Responsible inmaking the Banquet Events Order in the Hotel andInfoSheet
 Responsible inmaking the booking reservationof the hotel during the first 2 months ofthe hotel
 Ensure to answer emails in a dailybasis for all the inquiries, responsible intaking all the Minutes of the Meetings in the hotel .
 Updating the Database of the Hotel Accounts, Corporate & Leisure Segments
Doha, Qatar
LaVilla Palace Hotels
Reservation Manager
Feb 2009 – Feb 2010
Highligt:
Attended ITB Asia (Singpaore Oct 2009)
Responsibilities
 Handle 3 Hotel Properties
 Fullyin charge of the Reservation Department
 To coordinate withthe Front Office Department on a dailybasis for all the bookings
 In charge of all the contractedaccounts andcreatinga companyprofile in the system
 In charge of all the emails andbooking reservations sent byemail, fax andonline systembookings
 To coordinate withthe management team ona dailybasisand attend a monthlymeeting
 To manage the dayto dayoperationof the department
 Update all the bookings inthe online system accounts
 Ensure allthe online bookings andwebsites updated ina dailybasis
 Responsible for allonline bookings websites, update andmonthlybooking verificationeveryendof the month.
 Directlyreporting to the AGM
Dubai, UAE
Sales Coordinator
Pearl Continental Hotel Management (Corporate Office)
Oct 2008 – Jan 2009
Responsibilities
 Directlyreporting to the Vice President ofSales and Marketing andassisting all hisoffice works
 Responsible for allthe incoming bookings for the HotelsApartment
 Responsible for allthe GDS linkingfor the allthe properties ofthe companywhich is related to hotel information's
 Coordinating withthe sales teamregarding their dailyactivityreport
 Coordinates regarding the rates of the propertywith the sales teamincluding the VPof Marketing and GMof Operations
 Managingallthe incoming andoutgoing correspondence andemails relatedto sales& reservation
 In charge of the groups bookings and forwardto the designated department
 Ensure that the database is beingupdatedontimelybasis
 In charge of the marketing & promotions ofthe properties
Dubai, UAE
Sales Administrator
The Palace The Old Town (Pre-Opening Team)
Jul 2007 – Oct 2008
Responsibilities
 Responsible for alladministrative job in the office
 Accommodate clients & guest for the different inquiries regardingcorporate rates and general information as per the standards.
 Tracking the monthlyproductionreport for each sales teamthru FidelioSystem.
 Rendering the up-selling report for eachsales personto be submittedon a monthlybasis.
 Editing and sendingCorporate Contract to the Companyaccounts ofeachsales person.
 Maintaining the Corporate Accounts database.
 Update + create companyprofilesinthe FidelioSystem.
 Responsible for typing various reports andforms
 Attend Sales & Marketing meeting, taking minutes anddistribution ofthem when required.
 Management ofallincoming andoutgoing correspondence.
 Organize travel arrangements, manage appointments throughelectronic calendar
Dubai, UAE
Revenue – Reservation Secretary
Towers Rotana Hotel
Feb 2006 – June 2007
Responsibilities
 I started as the Executive Secretaryfor the Resident Manger for two months and move to the Revenue – ReservationDepartment.
 Fullyin charge of all the general filings + maintaining andupdating all files and correspondence efficientlyon a dailybasis
 Attends all the inquiries roomrate request/room reservationandreplythempromptlymaintaining a professional image.
 Carries out a weeklyinventoryof current office suppliesandpreparesrequisition accordingly.
 Assist in organizing visa request for hotelguest as per the hotel policy.
 Uses skills in guest recognitiontop productive companies + travel agents bookers effectively.
 Assist all reservationagents intaking bookings byphone and make it sure phone is beingansweredas per standards.
 Directlyassisting the Revenue andReservation Manager

3. Dubai, UAE
Business Development Executive
F. Kamber Holdings
Nov 2005 – Feb 2006
Responsibilities
 Responsible ofallthe mailing list to be done andto be sendto the affiliated companyinCanada/USA including UAE.
 In charge in coordinatingthe list of availabilities of all the real estate within the companyto be sendinternationally& locally.
 Coordinates to local and international officesfor the finalizations ofthe buyer business contract & make a dailysummary report.
 Handlingallthe general inquiriesfor all international clients USA & CANADA regarding complete details ofDubai
 Freeholdproperties withterms & conditions.
 Attend a monthlymeetingof the companyandmaintain all the real estate brochuresupdatedona monthlybasis.
Dubai, UAE
Database Coordinator
Le Royal Meridien Beach Resort and SPA
Nov 1998 – Mar 2002
Responsibilities
 Generatesletters, memoranda reports interms ofa complex andconfidential nature
 Establishedand maintains office filings system.
 Coordinates appropriate action followingestablished.
 Guidelinesperformother administrative andclerical duties as required.
 Prepare Format monthlynewsletter andmembershipdirectory.
 Create andreconfigure client databases. Organizedmailing ofmonthlynewsletter.
Dubai, UAE
Waitress
Le Royal Meridien Beach Resort and SPA
Dec 1996 – Nov 1998
Responsibilities
 Participate in a varietyF&B Training.
 Preparation ofthe restaurant prior to opening.
 Taking restaurant reservationthru phone.
 Serve the guest politelyas per the standard.
 General cashiering dutiesusing the micros system
 A la carte service, cashiering, dailyclosure preparation, requisitions
WORK HISTORY - PHILIPPINES
YEAR COMPANY LOCATION POSITION
 Nov1994 – Dec 1995 Coca Cola Philippines Cagayande Oro Philippines Regional Secretary
 Mar 1991 – Oct 1993 MACE Ventures Manila, Philippines Sales Representative
 Jan 1990 – Mar 1991 UniplanOverseasEmployment Inc. Manila, Philippines Office Clerk
 Mar 1987 – Dec 1990 Refractories Corp of the Phil. IliganCity, Philippines ProductionClerk/Secretary
 Apr 1985 – Mar 1987 NationalPower Corporation IliganCity, Philippines Personnel Clerk
EDUCATION
March 1989 ST. MICHAEL’S COLLEGE, Iligan City,Philippines - Bachelor of Sciencein Commerce – Economics 1989
TRAINING
 FidelioSales & Catering The Palace The OldTown
 Business Letter Correspondence Nadia (AccreditedbyUAE Ministryof Education)
 HR Management Nadia (AccreditedbyUAE Ministryof Education)
 TSA Towers Rotana Hotel, Dubai
 Telephone Technique Le Royal Meridien BeachResort & SPA / Towers Rotana Hotel, Dubai
 Customer Care Le Royal Meridien BeachResort & SPA
 Commitment to Excellence Le Royal Meridien BeachResort & SPA
 First Aid DOME
 SOLAS (Survival of Life at Sea) Maritime, Manila Philippines
SKILLS & COMPETENCIES
 Letter writingskills
 Work positivelywithothers
 Experience witha varietyof filing system
 Abilityto communicate effectivelyat alllevels ofthe organization both verballyandwritten
 Computer Administrative Specialist, Word/Excel/Powerpoint/Outlook/Internet
 HOSNET (HospitalitySoftware Solution) Basic
 HEADS Basic
 ACE FINANCIAL SYSTEM Basic
 Sales & Catering Basic
 Windows 2010 Expert
 FidelioFront Office Basic
 Micros Basic
 Opera Express EditionVersion 5.0.01.03/23 Basic
 IDS (Reservation) Basic
 Pioneer (Reservation) Basic

4. STRENGTHS
 Exceptionaloffice skills
 Highlyorganizedand effecient
 Good communicationand organizationskills
 Adaptable andquick to learn newworking practices
 Self-motivated individual andreadyto take new challenges
 Several years of experience inthe fieldof Office Administration
 Proficient inMS Office, Windows, Word/Excel/Powerpoint/Access/Microsoft Outlook
PROFESSIONAL PROFILE
 Result Oriented – Energize positive change, abilityto work under pressure whilst maintaining highstandard of service
 Integrity and Trust are Core Values – Work to strict ethics incorporating core values suchas integrityandtrust.
 Understand the Value of Relationships – Relationships are keyto businessand interpersonal success.
 Proactive Achievements Oriented Team Builder – Set aggressive goals, work witha sense of urgencyto achieve results correctly
 Flexible Hardworking Energetic – Buildandthrive indynamic, demanding, fast moving environment.
REFERENCES
NAME DESIGNATION COMPANY CONTACT NO EMAIL ADDRESS LOCATION
Mr. Tarek Medhat
Cluster Revenue
Director
Jumeirah International
Hotel
00971566864571 tarekm200@yahoo.com Dubai, UAE
Mr. Winston Reinboth
VP – Sales &
Marketing
Saujana Hotels & Resort 00125011057 winstonreinboth@hotmail.com Malaysia
Mr. Kamal Soubra General Manager
City Premiere Hotel
Apartments
00971504786870 kamalsoubra@yahoo.fr Dubai, UAE
Mr. Phil Bartle
Director of
Recreation
Fairmont Hotel Dubai 00971502880870 philbartle@hotmail.com Dubai, UAE