1. MARC DANIEL SADOWSKY
1702 Garrard St. (859) 814-9787
Covington, KY 41014 marcsadowsky@yahoo.com
EDUCATION
B.A. with honors, University of Rochester, Political Science; Organizational Psychology.
M.A. cum laude; Northeastern University, Political Science; International Relations.
Ph.D. Miami University, Political Science; Public Administration.
PROFESSIONAL HISTORY
DHL Express (USA), Inc. Erlanger, KY 2012-2015
Quality Assurance Analyst/Gateway Response Escalation Action Team 2014-2015
• Saved DHL over $1,000,000.00 within 6 months by means of proactive duty
liability review.
• Team officially recognized by the United States Management Board (USMB) as a ‘Best
Demonstrated Practice’ to be developed on a global scale (Canada, Brazil & Germany).
• Responsible for managing all requisite clearance inquiries; providing prompt root cause
analysis reports regarding distressed or delayed shipments.
• Operationalization of methods and practices; Establishment of specific quality
procedures, measurement of production, and documentation of data.
• Achieved Quality Assurance operational objectives by contributing information and
analyses to all Senior DHL Management Operation Directors.
• Performed audits; identified patterns; resolved challenges; determined improvements;
formulated strategic plans and prepared reviews for implementing change.
• Standardized and revised job aids; updated tools for ‘best demonstrated practices’.
• Provided guidance and leadership in the design, development, implementation, and
progress of comprehensive performance improvement measures to help expedite
clearance in all areas.
• Determined performance aptitude; authored and updated Quality Assurance processes.
• Ensured compliance with federal and foreign regulations governing shipments, receipts,
and documentation of imported/exported products being shipped through all DHL
facilities.
DHL Express (USA), Inc. Erlanger, KY
Entry Agent / Business Analyst 2012-2014
• Rose from a 59% corporate scorecard, to an accomplished 100 % compliance with
federal and foreign regulations governing all facets of imported/exported shipments
within 12 months.
• Achieved Perfect Honeywell Corporate Scores for Broker accuracy and performance.
• Team Leader for comprehensive account knowledge and client orientation.
• Exceptional ability to interpret changes/amendments in client(s) Standard Operating
Procedure (SOP) and effectively incorporate and communicate new information.
• Leadership role in training; document production; correspondence; and other significant
responsibilities.
• Regularly updated knowledge via voluntary educational platforms and training; explored

2. opportunities that complemented Team’s overall accomplishments.
Legion Logistics, LLC. Florence, KY January-August, 2012
Project Manager
• Created all original training programs and orientation material for every division.
• Planned and evaluated numerous Human Resource, Accounting and Sales projects for
burgeoning start-up Logistics Company.
• Contributions to company have witnessed over a 450% profit increase - presently worth
over $25 million dollars in overall revenue as of 2015.
• Produced Executive Reports; Department Budget Summaries; and Monthly Reviews for
Senior Management.
• Presented bi-weekly meetings to all employees reviewing Training; Job Expectations;
Sales Quotas; Compensation Actions; and various to changes company policies and
procedures.
• Daily monitoring of confidential data; Communication with clients and insurance
agencies regarding all required state and federal information.
Sterling Medical, Inc. Cincinnati, OH 2010-2011
Group Service Manager - Technical Contracts & RFPs
• Authored government proposals/contracts worth in excess of $55 million.
• Determined protocol for Requests for Proposal (RFPs), designating available resources,
clarifying needs, and attending review meetings.
• Developed success rate by addressing core proposal requirements:
Objectives/deliverables, implementation, methods, timetable, staffing, budgets, and
standards of performance, relevant organizations and evaluation.
• Maintained quality and consistency utilizing templates, following proven writing
standards, employing rigorous editing procedures and careful review by project
managers.
• Met deadlines with exceptional time management. Set target dates for information
gathering, writing, review, management approval, and final submission.
Ashley Furniture Homestores, Inc. Cincinnati, OH 2008-2010
Product Specialist Sales Coordinator
• Trained staff by reviewing and revising orientation to products and sales training
materials; Reviewed staff results with management.
• Prepared Sales and Customer Relations reports by analyzing and categorizing sales
information, investigating customer feedback, and determining inventory levels.
• Maintained professional and technical knowledge by attending educational workshops
and reviewing professional publications.
• Assumed significant role in piloting new promotional activities and advertising.
Miami University, Oxford, OH 1998-2004
Graduate Student Association President 2003-2004
• Successfully promoted active student participation within the University, serving as
liaison among graduate students, faculty, and administration.
• Increased Graduate Student Association (GSA) account to over $30,000

3. • Served as primary committee member working closely with administration and faculty
for ‘Miami First in 2009’ academic agenda.
Miami University, Oxford, OH 1998 to 2003
Northeastern University, Boston, MA 1996 to 1998
Graduate Student Teacher/Research Associate
• Undergraduate and graduate instruction, advising and orientation.
• Responsible for teaching introductory and mid-level collegiate courses.
• Created syllabi; prepared and proctored examinations.
• Presentation of research papers at numerous academic and professional conferences.
• Developed and revised departmental policies and procedures for both undergraduate
and graduate curriculums.
• Prepared faculty manuscripts for final publication.
QUALIFICATIONS
• Microsoft Office 2016 (Microsoft Word, Excel, PowerPoint and Outlook)
• Experience with statistical programs and database management (SPSS for Windows;
TMS; Basic Econometrics)
• Demonstrated organizational and leadership skills
• Excellent writing, communication and presentation ability
• Professional knowledge of Transportation, Shipping & Logistics (domestic & global).
• NCBFAA Certified Customs Specialist
• Exceptional sales, research and contract analysis experience
REFERENCES/TRANSCRIPTS
• Furnished upon request.