Jennifer Morris has over 10 years of experience in supply chain management and operations leadership. She currently serves as a Supply Chain Supervisor at JCPenney, where she supervises receiving and stock operations valued at $500 million annually. Previously, she held roles in claims examination and insurance sales. Morris has a proven track record of improving processes, reducing waste, and increasing productivity through tools like Lean Six Sigma. She also has experience developing strategies, managing teams, and fostering collaborative work environments.

1. 230 Beam Way
Jennifer L. Morris MBA Pittsburgh, PA 15211
740.503.8769
jmorris625@yahoo.com
CAREER PROFILE PROFESSIONAL EXPERIENCE
 Capable of defining goals and JCPenney Logistics, Columbus, OH 03/2008 – Present
objectives for assigned unit
 Plan and manage programs Supply Chain Supervisor
and activities of assigned unit  Supervise receiving & stock operations of large catalog and internet
 Proven ability to forecast merchandise which comprises $500 million of the company’s profits
and react to peak volume with  Manage a team of 40+ associates, lead projects, implement and facilitate
human capital change, create an inclusive atmosphere and support Customer First principles
 Provide a high standard of  Participate in Lean process improvement teams to recognize waste and
customer service, even during create standardized work documents
peak times with defined  Responsible for purchasing and monitoring supplies with an annual budget
resources of $1.8 million
 Develop and maintain  Implemented new work production standards and developed analytical tools
external vendor relationships to track progress and success
 Formulate and implement  Improved receiving process flow from truck to stock put-away to minimize
corporate strategy double handling
 Develop proven strategies for  Financial analysis of cost/unit, unit/hour, turnover, and supply reports
simplifying processes, reducing  Develop and support collaborative teams in a fast paced environment
waste and increasing  Ensure plans and priorities are completed across multi-shifts
productivity  Created peak flow process to maximize receipt units and process customer
backorders within 24 hours
EDUCATION
Master of Business State Farm Insurance Co., New Albany, OH 03/2003-03/2008
Administration
June 2007 Health Claim Examiner 12/2005-03/2008
Ohio University  Investigated and evaluated insurance claims and handled technically complex
claims through external vendors
Bachelor of Science  Acted as a technical resource and trained new examiners
Business Management  Developed and implemented an associate recognition program to recognize
May 2002 exceptional customer service
Saint Vincent College - Alex G.  Displayed a sense of urgency by responding to all claims within a 3 day
McKenna School of Business timeframe
 Reviewed lower level examiner's claims, correct errors and acted as a mentor
CORE COMPETANCIES  Familiar with Workers’ Compensation, Social Security, Medicare/Medicaid
 Process Improvement policies, procedures and laws
 Lean/Six Sigma  Thorough knowledge of ICD-9 and medical terminology
 Corporate Strategy  Unsurpassed ability to interpret policy language and translate it into easier to
 Creation & analysis of understand wording for policyholders
forecasting models
 Proposals & Presentations Licensed Account Specialist 03/2003-12/2005
 Strategic Planning  Successfully sold a diverse portfolio of products including financial services
 Product Lifecycle and life, health, auto, and homeowners insurances.
 Advanced Excel experience  Managed 750 households consisting of 4 major product lines
 Associate Development  Generated 40% of 2004 new life insurance sales and created 115 raw new
 Operations Management households
 Supply Chain Management  Increased agency auto insurance sales by 148% in one year