Resume tailored to my experience in Supply Chain and Logistics.

1. 230 Beam Way
Jennifer L. Morris MBA Pittsburgh, PA 15211
740.503.8769
jmorris625@yahoo.com
CAREER PROFILE PROFESSIONAL EXPERIENCE
 Capable of defining goals and JCPenney Logistics, Columbus, OH 03/2008 – Present
objectives for assigned unit
 Plan and manage programs Supply Chain Supervisor
and activities of assigned unit  Supervise receiving & stock operations of large catalog and internet
 Proven ability to forecast merchandise which comprises $500 million of the company’s profits
and react to peak volume with  Manage a team of 40+ associates, lead projects, implement and facilitate
human capital change, create an inclusive atmosphere and support Customer First principles
 Provide a high standard of  Participate in Lean process improvement teams to recognize waste and
customer service, even during create standardized work documents
peak times with defined  Responsible for purchasing and monitoring supplies with an annual budget
resources of $1.8 million
 Develop and maintain  Implemented new work production standards and developed analytical tools
external vendor relationships to track progress and success
 Formulate and implement  Improved receiving process flow from truck to stock put-away to minimize
corporate strategy double handling
 Develop proven strategies for  Financial analysis of cost/unit, unit/hour, turnover, and supply reports
simplifying processes, reducing  Develop and support collaborative teams in a fast paced environment
waste and increasing  Ensure plans and priorities are completed across multi-shifts
productivity  Created peak flow process to maximize receipt units and process customer
backorders within 24 hours
EDUCATION
Master of Business State Farm Insurance Co., New Albany, OH 03/2003-03/2008
Administration
June 2007 Health Claim Examiner 12/2005-03/2008
Ohio University  Investigated and evaluated insurance claims and handled technically complex
claims through external vendors
Bachelor of Science  Acted as a technical resource and trained new examiners
Business Management  Developed and implemented an associate recognition program to recognize
May 2002 exceptional customer service
Saint Vincent College - Alex G.  Displayed a sense of urgency by responding to all claims within a 3 day
McKenna School of Business timeframe
 Reviewed lower level examiner's claims, correct errors and acted as a mentor
CORE COMPETANCIES  Familiar with Workers’ Compensation, Social Security, Medicare/Medicaid
 Process Improvement policies, procedures and laws
 Lean/Six Sigma  Thorough knowledge of ICD-9 and medical terminology
 Corporate Strategy  Unsurpassed ability to interpret policy language and translate it into easier to
 Creation & analysis of understand wording for policyholders
forecasting models
 Proposals & Presentations Licensed Account Specialist 03/2003-12/2005
 Strategic Planning  Successfully sold a diverse portfolio of products including financial services
 Product Lifecycle and life, health, auto, and homeowners insurances.
 Advanced Excel experience  Managed 750 households consisting of 4 major product lines
 Associate Development  Generated 40% of 2004 new life insurance sales and created 115 raw new
 Operations Management households
 Supply Chain Management  Increased agency auto insurance sales by 148% in one year