The candidate is seeking a career in warehouse management utilizing skills in staff training, inventory control, customer relations, and business operations. She has experience in sales, warehouse associate roles, and assistant management positions. She is adept at prioritizing tasks, improving inventory systems, resolving conflicts, and providing excellent customer service. The candidate holds an Associate of Applied Science in Business Management from Hinds Community College.

1. OBJECTIVE
To secure a profession in Warehouse Management utilizing my expertise in staff training &
development, shipping & receiving, inventory control, customer relations, and business operations.
PROFESSIONAL SKILLS
Proven professional, adept at prioritizing and completing multiple assignments within strict
budgetary & time restrictions as well as customer technical specifications.
Earned corporate recognition for analyzing and improving inventory management systems to exceed
all productivity and service quality objectives.
Designated trouble-shooter and conflict negotiator, chosen to identify and resolve diverse order &
client concerns while building a loyal client base in a competitive marketplace.
EDUCATION
Hinds Community College  May 2010
 Associate of Applied Science in Business Management
PROFESSIONAL EXPERIENCE
AT&T Custom Communications Midwest  Sales Representative
 November 2014 – April 2016
 Trained new employees in effective sales techniques
 Recognition by supervisors as being detail-oriented and consistently thorough during customer
consultations
 Facilitated negotiation between customers and employees to resolve conflicts
 Proven ability to work with diverse groups of management & customers
Amazon Fulfillment Center  Seasonal Warehouse Associate
 August 2015 – January 2016
 Pick, pack, and ship orders in an accurate and timely manner
 Maintain work area and equipment in a clean and orderly condition
 Report defective materials or questionable conditions to the department superior
 Effectively perform related job duties as required by supervisors
Panda Express Inc.  Regional Assistant Manager
 November 2014 – December 2015
 Serve customers making various transactions
 Balance cash receipts of previous day and compiled daily report for the audit department
 Developed and maintained a staff that provided hospitable, professional service while adhering
to policies and business initiatives
 Consistently improved customer satisfaction through expert resolution of conflicts, issues, and
concerns
Nike Distribution Center  Picking Lead
 August 2012 – November 2014
 Contribute ideas on ways to improve and optimize warehousing policies
 Track inventory in appropriate system
 Organized stocks and maintained inventories
 Coordinated and delegated team tasks and managed junior personnel
NIKKIG.JOHNSON
[Typeyouraddress][Typeyourphonenumber][Typeyoure-mailaddress]
NIKKIG.JOHNSON
2868RainierDriveMemphis,TN38127317.664.7108nikki.johnson68201@go.hindscc.edu